Yasmin Aguilar
BAD CUSTOMER SERVICE THEY ARE SO RUDE ESPECIAL A LADY AND IF YOU GO AT NIGHT IS WORSEEE!!! I ORDED TACOS AND THEY GAVE ME NO MEAT AT ALL!!
… moreMariah Martinez
I only ordered two Breakfast Jacks, yet I was told to pull forward and wait, which made no sense given how small my order was. The area they had me pull into was completely covered in ice, causing my car to slide. It felt like they were more concerned about keeping their drive-thru line moving than the safety of customers. If they expect people to wait in that area, it needs to be properly shoveled and safe.
… moreDiana
This place seriously needs better management. Please hire someone who knows what they’re doing and does the job properly. It’s actually ridiculous the rules that has been suddenly enforced by the most unprofessional people. Another thing I had a very rude encounter with the employee named Zuleima she was very rude and I do not recommend her working in fast food at all.
… moreTroll Hulk
Ordered 2 taco packs (which is 2 tacos per order) only got 2 tacos. Asked for unsweetened tea (no sugar!) and got a tea that had so much sugar that is was almost syrup. Chicken club sandwich had a 1 1.5 inch piece of bacon and a tomato that was about the same size. (Refer to photos to see) After sharing my issue with co workers I find that they have all had similar issues lately with Refusals to ever go back. Look at the reviews everyone! This place has a very bad leadership. They leave replies here but as you can see, they have had the same issues for years. Hire your team members and actually spend the time to train them. Get a lead that will actually care about the food and customers.
… mored t
I had a really disappointing experience at this Jack in the Box. The employee named Jaquelín was extremely rude and had a terrible attitude the entire time. She seemed annoyed just taking my order and acted like I was bothering her for asking simple questions. Customer service like that makes you not want to come back. Definitely needs some training on how to treat people respectfully.
… moreJacqueline Carmine
Standard jack in the box. They never fail me, food is almost always fresh. The inside feels a bit cramped even when there’s nobody there but it’s not a bad place. You get a good view of downtown wherever you sit. Nice place, loved going in for breakfast there.
… moreMs. Keara
My boyfriend and I were in the area and decided to stop at this Jack in the Box location on Main St. in Grand Prairie. The drive-thru setup was a little odd, but we made it through just fine. Even though it was around 1 PM, we were in the mood for breakfast.
I ordered a Breakfast Jack with no ham, a small curly fry, and a small sweet tea. He ordered a breakfast meal (I can’t remember which number). When we got to the window, they were having issues with their system, so we had to wait a bit for them to get everything running again so we could pay for the order.I was a little worried the food wouldn’t be hot by the time we got it, but I was wrong!
Not only did we receive everything we ordered, but the food was fresh and hot, like it had just come off the grill. My curly fries were piping hot and absolutely hit the spot with their delicious Buttermilk Ranch. My sweet tea didn’t have any ice, so I asked the lady at the window for a cup of ice. She gave it to us without hesitation, which I appreciated.
Everything tasted great, and we were really happy with the experience. Honestly, no complaints at all. Great job, Jack in the Box! We were full and satisfied.
… moreTiffany Miller
Night Staff always has an attitude problem and this location always claims that they’re out of menu items. I understand if you run out of stuff but for items that just came out for three weeks in a row, I doubt it. Makes me hate going to Jack In The Box now
… moreJuan Sanchez Jr
Like all the other reviews service is horrible server named Jennifer has a very arrogant behavior we spent over $40 on food and denied condiments nothing extra but one per order and she refused even after other workers told her it would be fair as if she takes it home
… moreUnpopular Opinion
Actual photo of what they served me as a “sourdough jack”. It appears to have been dropped on the floor where it broke into small pieces, and then for some reason they put it on the bun anyway and served to me as a hamburger to feed to my 8yo Daughter.
… more