Latticia Gantt
We found this place in Google after my doctor’s appointment. This place seemed a little sketch at first. No one spoke when we walked in, they weren’t really helpful since this was our first time here, and they kept talking to each other although we were standing at the counter. I wasn’t sure if I should be so rude to interrupt their conversation to order my food. Almost all of the tables inside and outside were dirty, but there were 3 employees sitting in the dining area, 2 behind the counter, I’m guessing a manager walking back and forth, and no customers but they were too busy to clean the finding area. The Rita Strawberry and Lime were both delicious! The burritos were pretty good. You just could tell that their ingredients had been sitting there. The tacos were not even mediocre. So overall, great Rita, good burrito, but I’ll pass on everything else! I’ll try a different location when I come back to town next week.
… moreSeth Kaplan
Phillip knows exactly what he’s doing .. he even drained some of the items to go on burrito .. well done
… moreJessica Rexford
I waited 20 minutes for a kid’s quesadilla, and inquired a few times and they kept saying it would be out soon. Many people that came in after me left before me. One was a family that had a kid’s quesadilla and I saw them packaging it and I thought it was for me and then they handed it to the family with kids that came in after me. I got a refund and left. Went around the corner to taco bell. No wait and better food.
… morekritsonis klan
The portions of food are very generous. The staff is polite and eager to move the line ahead so the wait is not long at all.
… moreMiranda Faye
Food was ok! A little soggy, next time I will get sauces to the side! but overall good taste. freshly made and awesome associate that provided me service!
… morePatricia Jiron
Hate to leave this review because we love Izzos and have eaten at this location several times before but I hope this review inspires this location to improve their service. Came here on Sunday morning. The employee who attended us served us such little portions I thought she was joking with us. I ordered a kids nacho and she served us 3 dried out small pieces of chicken and forgot the chips. I’m not joking. After I asked for chips because it was nachos, I asked her for more chicken and she told us she would have to charge us double. I could not believe she thought that she was giving me the right portion. I said okay, charge me whatever as long as I can get more food. She refused and my child went home hungry.
Also, She forgot my chips and forgot our drinks, I had to remind her!
I wish I could say this was a one time ordeal but the service at this location has been in decline for a while. Please do better training with your team-members.
… moreAllison Allred
Food is great but every single time I do a pick up order when I arrive at the time on the confirmation page my order hasn’t even been started and I have to wait 10 minutes. After the third time of this happening I’ve just decided it’s not worth it to do a pick up order. I will just order when I arrive. Frustrating!
… moreTee
I came to this location today and a girl with multi color hair was making my burrito, and some of the meat in the burrito fell onto the countertop. She put the meat back into my burrito. That is cross-contamination! She proceeds to remake my order with an attitude. She checks me out with an attitude and picks up the store phone to proceed with an order while I’m checking out. She needs to be re-trained on food safety.
… moreNicholas Levergne
Some of the slowest, most uncoordinated service I’ve seen. It took 15 minutes just to order, another ten to pay, then 15 minutes to get my food, so a 40 minute wait with only two customers ahead of me. They weren’t understaffed, they just moved like they were underwater. And then I’m expected to tip on a single $15 meal after getting no service.
… moreL.R
I order a mushroom topping and was told it was an extra fee, but the older gentleman serving me, barely put any mushrooms on it. I said if it is extra then you need to give me more.. He did and when I went to the register, He charged me twice.
The coke machine was not in service at lunchtime so I had to get sweet tea. Very angry when I get to work finding out that The sweet tea was unsweetened labeled sweet. Get the meal “deal” and the chips and Queso or a smoke and mirrors to make your bill higher. The Queso is the size of a ramekin of ketchup. You basically get to have enough for 5 chips and throw the rest away or eat them plain.
My lunch was ruined and very costly.
My lunch was over $17 dollars and I am angry because lunch should never be that much.
I didn’t tip.
… more