Warman Hall
Insomnia cookies are very rich and very sweet! I actually like that they’re not gigantic like a number of the other popular cookie chains. In fact, I think the warm cookies have the edge over their ice cream. Overall, a great visit and very helpful staff.
… moreJulie Sterling
Ordered late lastnight, got a dozen, Omg, they really are delivered warm and were so good. Ordered 10 different cookies and a couple doubles. Every single cookie was perfect. Not 30 minutes after they got here. There was only 4 left. I had to hide them for me, lol. I love that I can order late-night. Will be ordering again this weekend, I found my sweet spot shop. You guys are awesome!!
… moreShark Capehart
10/10 staff was super nice, and quick, was met with kind smiles, the item I bought is absolutely amazing, just melts in my mouth, first time I got it, so I was skeptical, but I’ll definitely come back here again!!
… moreLena Jackson
I’ve always loved Insomnia — the cookies are warm, fresh, and honestly my favorite. I’ve also usually had good experiences with the staff, which makes today even more disappointing.
When I walked in, the store was completely empty and there were two employees present. One of them saw me come in, and I even said “Hi,” but there was no acknowledgment. I ended up standing at the counter for minutes waiting to be helped. It felt awkward, especially since there were no other customers.
They didn’t even ask what I wanted — I eventually had to interrupt to place my order. When I did, the response felt annoyed like I was inconveniencing them by being there. It just didn’t match the warm and friendly atmosphere I’ve experienced here before.
I work in retail too, and I know how important it is to at least acknowledge customers, a simple greeting goes a long, even a simple “I’ll be right with you” makes a difference. I still love the cookies, but I hope the customer service improves.
… morecash johnson
Insomnia Cookies offers exceptionally delicious cookies. Their baked goods are meticulously prepared, ensuring a delightful culinary experience. It is a highly recommended destination for anyone who appreciates superb cookies.
… moreI “Mr.Foodie_Reviewer”
Hands down the BEST BEST BEST cookies ever. This place is a must try. You will fall in love with this place the cookies are so soft and thin with a little bit of crunch on the ends.
… moreTravis Simms
I ordered cookies from these guys and the delivery driver pretended he couldn’t speak English and stole my food (Uber eats Elvis G was the driver). Insomnia Cookies made it right. They refunded my order and still fulfilled it free. Super cool. 1 star to 5! Ty
… moreJeanene Garcia
Inexpensive, warm, soft, awesome purple ice cream that doesn’t taste purple at all! It’s super good too! Thank you to Serena who was our wait staff! Friendly and informative!
… moreAnna H
I’ve had their cookies various time and they are always great. They are soft and warm. They also offer vegan options and offer to place the vegan cookies in different bags. It is also the only place open late for a sweet craving. Insomnia cookies also delivers.
… moreSasha Marsh
Excellent staff who combines service with care and oh YES do not forget warm cookies, love this place! The double chocolate chip and the snickerdoodle are game changers. We would love for insomina to bring back the ICING! Highly Recommend!
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