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Bakery chain known for warm cookies, ice cream & late-night deliveries.
Address and Contact Information
Address: 412 Broadway N Suite 412A, Fargo, ND 58102
Phone: (701) 595-7433
Website: https://insomniacookies.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Ana Miranda
I went in on a Saturday evening after dinner with a couple friends. The place was clean and had a relaxed vibe, not too loud and not too crowded either. I ordered a slice of chocolate cake and a scoop of vanilla bean ice cream. The cake was moist and not overly sweet, which I appreciated. My friend got a fruit tart and said the crust tasted fresh.
Service was polite and fairly quick, even with a small line forming. Prices felt reasonable for the portion sizes. It’s not the kind of place that tries too hard, just solid desserts done right. I’ll probably come back next time I’m craving something sweet.
… moreService was polite and fairly quick, even with a small line forming. Prices felt reasonable for the portion sizes. It’s not the kind of place that tries too hard, just solid desserts done right. I’ll probably come back next time I’m craving something sweet.
Ashlynn Bahr
Love Insomnia Cookies! Been to a few locations around the country and always seem to have a consistent experience which I love. This location is no exception to that. Walked up to an inviting store front and when walking in was invited in with a lovely smell of freshly baked cookies. Was immediately welcomed as I came in the door with a smile and helped with my order. The girl helping was quick to answer all my questions and got me in and out quickly. When she was putting my order together I glanced around and noticed the atmosphere was just as welcoming as she was and practically spotless. The floors were clean, seating areas wiped down and no dirt in sight. To add, the cookies were spot on as always! Can’t wait for the next visit to devour more!
… moreBradandJen McCleary
My wife and I stopped by Insomnia Cookies while in town for our daughter’s wrestling tournament — and we felt like kids again going out late just for a cookie run!
The cookies were warm, gooey, and hit the spot, and the late-night vibe was perfect. The staff was friendly, the shop smelled like heaven, and the whole experience was a fun little memory in the making.
If you’re in Fargo and craving something sweet after hours, this is the place. We’ll definitely be back on our next visit!
… moreThe cookies were warm, gooey, and hit the spot, and the late-night vibe was perfect. The staff was friendly, the shop smelled like heaven, and the whole experience was a fun little memory in the making.
If you’re in Fargo and craving something sweet after hours, this is the place. We’ll definitely be back on our next visit!
Krystal Lund
My husband and I stop by there every time we are in that part of town at night. Not only do they have amazing cookies and brownies (I recommend the brookie), but they also have what is called “Superman Ice cream”. I was so thrilled when I found this out because I have never seen that ice cream outside of Michigan, and as a Michigan native, it was a wonder and a nostalgic reminder of home.
… moreBirdie Lou
I am visiting my Mom in town, my Mom loves this place. We start walking towards the shop and there’s a gal with an insomnia cookies polo smoking a cigarette by the entrance. We r not smokers and don’t like being around smoke.
She was polite with a delightful demeanor and said she would be right with us. She said 2 of the options we wanted were not available. ‘They just got a new shipment & she didn’t have time to unload them yet’ (yet she had time to smoke a cigarette)
She said it would take 6 minutes for the brownies to be done… she was smart enough to give my Moms brownie and ice cream first while we wait for the brownies.
I sat there and waited about 10 minutes while she was in the back the whole time.. no update..then a crowd came in and she helped about 6 more people which took another 10 minutes..
Then another customer asked for one of the cookies I asked for which the worker said was unavailable… but she told the lady it would be a 20 minute wait, so after she was finished helping the lady and was on her way to the back, I asked if she could add one for me too. She said ‘exchange it with a brownie?’ I said ‘no, just add it’. She asked me again and I said it again.. seemed like she was trying to get out of doing more work.
I waited another 15 minutes & by this time my Mom was finished with her brownie for 10 minutes.. the worker was in the back and two more workers just got there so they were telling each other about the day… she finally came out with my brownies 30 minutes after we had ordered to tell give them to us. I had to remind her I hadn’t paid for the cookie yet.. she politely rang me up and gave me the receipts as requested.
I really didn’t like the lack of communication. Maybe they were short staffed.. I won’t be going back there even if my Mom wants to. I’ll let my Mom go on her own.
… moreShe was polite with a delightful demeanor and said she would be right with us. She said 2 of the options we wanted were not available. ‘They just got a new shipment & she didn’t have time to unload them yet’ (yet she had time to smoke a cigarette)
She said it would take 6 minutes for the brownies to be done… she was smart enough to give my Moms brownie and ice cream first while we wait for the brownies.
I sat there and waited about 10 minutes while she was in the back the whole time.. no update..then a crowd came in and she helped about 6 more people which took another 10 minutes..
Then another customer asked for one of the cookies I asked for which the worker said was unavailable… but she told the lady it would be a 20 minute wait, so after she was finished helping the lady and was on her way to the back, I asked if she could add one for me too. She said ‘exchange it with a brownie?’ I said ‘no, just add it’. She asked me again and I said it again.. seemed like she was trying to get out of doing more work.
I waited another 15 minutes & by this time my Mom was finished with her brownie for 10 minutes.. the worker was in the back and two more workers just got there so they were telling each other about the day… she finally came out with my brownies 30 minutes after we had ordered to tell give them to us. I had to remind her I hadn’t paid for the cookie yet.. she politely rang me up and gave me the receipts as requested.
I really didn’t like the lack of communication. Maybe they were short staffed.. I won’t be going back there even if my Mom wants to. I’ll let my Mom go on her own.
Rhilee Eisenberg
The outside sign is very inviting and colourful. When we walked in, the lady working seemed annoyed to have customers. We were looking at the menu and deciding what we wanted, tried to ask her a question and was told to read the menu for the vegan options. I am dairy free so my questions were allergy related.
I ordered the birthday sprinkle cookie and the chocolate chocolate chunk cookie. I did not like that the cookies were not displayed in the counter. I could see all of the ice cream but had no visual for the cookies (is this an ice cream place or a cookie place??)
When we had finished ordering and she punched it into the cash, we tried to pay cash and she rudely told us it was cash only. When i inquired why, she told us in the snarkiest tone that it was corporate policy. Then she watched us pay, with a disapproving look and clear impatience.
(Note to corporate; you may lose customers based on this especially ones who are travelling from out of Country as they don’t want to pay conversion rates.)
The chocolate chunk cookie was soft and chocolatey but was lacking the decadence i was expecting. I liked it but could make it better at home.
The birthday sprinkle cookie was super super sweet and very oily. I did not like it.
Even if i loved the cookies, i will never return to this establishment. this employee’s rudeness and clear distaste of providing customer service ruined the entire experience for me. She looked to be late teens/early 20s, caramel skin and dark hair.
Conclusion; they lost a customer based on such horrible customer service so I am happy that I didn’t love the cookies.
… moreI ordered the birthday sprinkle cookie and the chocolate chocolate chunk cookie. I did not like that the cookies were not displayed in the counter. I could see all of the ice cream but had no visual for the cookies (is this an ice cream place or a cookie place??)
When we had finished ordering and she punched it into the cash, we tried to pay cash and she rudely told us it was cash only. When i inquired why, she told us in the snarkiest tone that it was corporate policy. Then she watched us pay, with a disapproving look and clear impatience.
(Note to corporate; you may lose customers based on this especially ones who are travelling from out of Country as they don’t want to pay conversion rates.)
The chocolate chunk cookie was soft and chocolatey but was lacking the decadence i was expecting. I liked it but could make it better at home.
The birthday sprinkle cookie was super super sweet and very oily. I did not like it.
Even if i loved the cookies, i will never return to this establishment. this employee’s rudeness and clear distaste of providing customer service ruined the entire experience for me. She looked to be late teens/early 20s, caramel skin and dark hair.
Conclusion; they lost a customer based on such horrible customer service so I am happy that I didn’t love the cookies.
FGBM
Great cookies and better service. S’mores Deluxe cookies are hard to beat!
… moreJason
Never had them. In town on business saw them on DoorDash. I ordered them found out DoorDash doesn’t do the delivering. And I had been waiting with no tracking system. They told me to call the store which I did and the lady the answered the was crazy rude. She interrupted me talking twice and said yep it’s on its way if not there already….. . If it was here I wouldn’t have called and this was over 30 minutes after order just a 6 pack. Will absolutely not give customer service like that my return business.
… moremay
Ordered from uber eats and did not provide a tracking system. Waited 1hr30 some minutes so i had to call the store directly to see when my order is going to arrive. Got an answer from a rude worker name Kristi. Interrupted me several times for asking a question??? and Hanged up on me right away before I finished talking. Like if you hate your job maybe quit
… moreDestany Baggett
Warm and soft cookies to order. Extremely sweet, wont need more than one or two. Cookies can be turned into and ice cream sandwich. Cookies can also be delivered or ordered as a cake. Overall nice place.
… more