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Bakery chain known for warm cookies, ice cream & late-night deliveries.
Hours
| Monday | 11 AM–1 AM |
| Tuesday | 11 AM–1 AM |
| Wednesday | 11 AM–1 AM |
| Thursday | 11 AM–3 AM |
| Friday | 11 AM–3 AM |
| Saturday | 12 PM–3 AM |
| Sunday | 12 PM–1 AM |
Address and Contact Information
Address: 809 Broad Ripple Ave, Indianapolis, IN 46220
Phone: (317) 427-6391
Website: https://insomniacookies.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
James
I submitted 3 different inquiries on their website about an order I received wrong back on February 7th. I’m a newish customer who has ordered 3-4 times with them already and this negative experience has not made me feel comfortable to order again. I placed an order for 10 cookies/brownies, paid an upgrade cost on 2 of them, used my reward points for one of them, and not one time have they responded back to me after I was shorted by 3. After 3 submitted inquiries with no response on rectifying this issue, I really did not want to leave a 1 star review since I really do enjoy the cookies. But I don’t want to keep losing money on items I can’t even receive
… moreINDIANA JONES
Cookies and ice cream were great. The staff was great, very patient with us because we had no idea what we wanted. Everything was very tasty.
… morejames hartlove
Definitely had to get the peanut butter Reese’s deluxe the salted caramel deluxe the triple chocolate chunk deluxe and the s’more deluxe always fresh always delicious Even when I get back to Fairmount after driving to Indianapolis
… moreBecca Johnson
A friend of mine was going through a hard time recently and I decided to send them some cookies in hopes to make them feel better. I live well over an hour away and knew I had to depend on a third party, and decided to try out Insomnia Cookie. Very happy I did!
My friend sent me a photo of a hand written card with my message on it to them. The employees at this establishment really read the room and I appreciate it so much that they took the time to hand write my message and include some sweet doodles. I can’t thank you enough for adding that personal touch I wish I could have done in person. Thank you!
Managers, give those employees a bonus or a raise because they made this grey November day so much better.
… moreMy friend sent me a photo of a hand written card with my message on it to them. The employees at this establishment really read the room and I appreciate it so much that they took the time to hand write my message and include some sweet doodles. I can’t thank you enough for adding that personal touch I wish I could have done in person. Thank you!
Managers, give those employees a bonus or a raise because they made this grey November day so much better.
Charlie Barnes
My wife ordered cookies for a friend and it didnt get delivered NYE. I called today about it to get it fixed and the manager Seth, was too kind! Not only did he redeliver the order today he gave our friend extras!! What ever he gets paid is not enough!! Thank you for a good start to our year!
… moreCourtney Coe
I ordered cookies directly through Insomnia’s website on New Year’s Eve after the site indicated delivery was available. The order was never delivered — not on NYE or New Year’s Day — despite tracking well into the night.
When I called today to request a refund, the experience was shockingly unprofessional. I was told, “Yeah, ordering on New Year’s probably wasn’t a good idea, we get swamped,” as if I should somehow know or be responsible for internal capacity issues. If delivery isn’t feasible, it should not be offered on the website.
When I chose to cancel the order, I was then told, “Yeah, I don’t really want to give you cookies anyway.” That comment alone speaks volumes about the lack of customer service and accountability.
I was blamed for the business’s failure to fulfill an order they accepted and advertised. This was not only frustrating but disappointing, and I doubt I’m the only customer who has experienced this. I will not be returning to the Broad Ripple location.
… moreWhen I called today to request a refund, the experience was shockingly unprofessional. I was told, “Yeah, ordering on New Year’s probably wasn’t a good idea, we get swamped,” as if I should somehow know or be responsible for internal capacity issues. If delivery isn’t feasible, it should not be offered on the website.
When I chose to cancel the order, I was then told, “Yeah, I don’t really want to give you cookies anyway.” That comment alone speaks volumes about the lack of customer service and accountability.
I was blamed for the business’s failure to fulfill an order they accepted and advertised. This was not only frustrating but disappointing, and I doubt I’m the only customer who has experienced this. I will not be returning to the Broad Ripple location.
La La Johnson
Smells always so delightful. Prices are reasonable. Great for a late nite snack, date, drive. Just because, they have vegan options as well and right now a pb&j special.
… moreGracie
I called the broadripple location to see if they had anymore of the holiday munchie cookies ( because they are my favorite) and Michael answered the phone (if that’s even his name) and was very very rude. He said he had a few left and to place an order. I was excited and said they were my favorite cookie and he said well there not in everyone’s book, I found that rude. I was so excited that they had some and then they decided to shoot me down and say well that not everyone’s favorite. Like sir HYPE up your cookies at your store. That I could place an order online and not in person because they don’t have a lot in stock. And was just very rude and condescending.
… moreJoshua Adams
Such soft delicious cooks
Very good cookies, absolutely love them. My personal favorite is the peanut butter. HOWEVER peanut butter is dry normally so you will need or want water after. I say this because I do it every time yet I still LOVE these cookies. They have some chocolate lovers, raisin lovers, and even plain sugar cookie lovers. You really cannot go wrong getting cookies here, the hours are what make the place unique. What is best as since it’s in broad ripple they are open extra late!
… moreVery good cookies, absolutely love them. My personal favorite is the peanut butter. HOWEVER peanut butter is dry normally so you will need or want water after. I say this because I do it every time yet I still LOVE these cookies. They have some chocolate lovers, raisin lovers, and even plain sugar cookie lovers. You really cannot go wrong getting cookies here, the hours are what make the place unique. What is best as since it’s in broad ripple they are open extra late!
Eto
2 hours to get cookies; original time was an hour, then extended out another 45 minutes. Called to cancel, they said “no we’ve already made them, we just don’t have a driver.” Update your policies then.
… more