

Bakery chain known for warm cookies, ice cream & late-night deliveries.
Address and Contact Information
Address: 10 E 33rd St, Baltimore, MD 21218
Phone: (410) 305-7198
Website: https://insomniacookies.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
The pictures alone should show how delicious these cookies were! Fair warning, the Charles Village location is NOT doing in person orders, only pickup and delivery (within a certain radius, $6 order minimum).
I found out the hard way after appearing in person. Some signage is def needed. Reason why I took off a star. Small staff but they were quick once I placed the order on my phone. The two cookies I had were warm and delicious . Not too soft, right amount of thickness and sweetness. I like firm, crunchy cookies ~ think blue chips ahoy and Famous Amos/Oreo lover ~
I got the Vegan Birthday cake cookie and the double chocolate chunk. A bit pricey but worth it. I would recommend and visit again. I love cookies and generally can be a little picky but they exceeded my expectations since it’s been several years since I’ve purchased or been in store.
THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Signed,
POION LÊ MINION.
I like cookies with white chocolate.
I order at about ~ 8 P.M; not crowded so the service quite quick.
I explained my situation to the workers and asked if I could have my cookies remade (they tried to give me the cookies that had been sitting on the oven for 2 hours).
The woman didn’t even think about it, she said I could have what they had ready (also not fresh) and said she’d substitute the cookies they didn’t have baked. Ensuring she/ they wouldn’t need to make new cookies.
Once I realized I couldn’t even get the cookies I paid for simply because she said so. I asked for my order to be canceled, she told me that I had to do it, I found out that wasn’t true when I tried to do it and it said to contact the store.
Young lady, nothing about your job as a cookie provider requires you to act so rudely. It wouldn’t have hurt you or insomnia to replace my old cookies. I hope you’re spoken to about having better customer service and not taking things personal. I never yelled or got rude about the situation, I simply requested that you cancel the order.
I’m glad you all enjoyed the stale cookies after I left. You could have still had them and given me new ones. Now you’ve lost a rewards customer and years long patron.
Was it worth it?