Classic burger chain serving customizable burgers, hand-cut fries & shakes.
Address and Contact Information
Address: 2844 NW Aviation Dr, Roseburg, OR 97470
Phone: (800) 786-1000
Website: https://locations.in-n-out.com/382
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Reviews
I’m not used to being at an In-N-Out that looks kinda dirty and unkempt. Lemons were out, regular size lids were out. Tables and floors weren’t wiped down. The 3 bin trash had slop on it- super easy wipe down when not busy. And it wasnt busy! My fries were extremely salty. There was female employee talking loudly about her personal life and social media and her friend with mental health issues from the kitchen. Im all for a casual friendly work place ..but keep it a little more quiet. It echoed across the restaurant, we were in the far corner trying to enjoy our food after a long drive. Just a mention, not trying to get anyone in trouble but as a training opportunity. On a positive note, The young, blonde hair gentleman at the counter was great! He was talkative and friendly and provided excellent customer service.
There are only 2 of these in the Willamette Valley, so it’s worth checking out if you happen to be nearby. I wouldn’t drive more than 30 min for it, but many people seem to think it’s worth the trek.
Great job and thank you
It was my second time ever going to the In and Out, burger place and their double cheeseburgers were cooked to perfection! Everything was so fresh.
I definitely recommend this place; just outside of Roseburg, going North!
My fries were a little burnt, but my son’s were not.
The food is *always hot, fresh and delicious. Our grandsons love their burgers and fries – they particularly enjoy them here!
It wasn’t too busy only 2 cars ahead of us and a few lined up after we got in line.
Fries were kind of dry and extra salty.
Burger patties were way smaller and than i remember last. Just not a good vibe here and could be the weather.
Like some places that have a cult following . . as suspected for a very long time, the HYPE and legend is far larger than reality. Although the brainwashing and money spent on advertising works very well to a degree on some diehard followers, lemming legions will follow . . the truth is far less romantic.
I took a whole track team to the In-N-Out in Roseburg Oregon last night. I have to be totally fair here . . the atmosphere, cleanliness, professionalism and service of the employees, all AAA+ . . SERIOUSLY. Very impressed. 100% old school on the look, clean, feel and service and we got served reasonably fast, considering the size of our group.
NOW . . about the food.
I’d never really been very interested in going to In-N-Out Burger because of the ridiculous long lines of cars, 2 – 3 wide and I figured that there’s no way that any drive thru burger place could be worth the wait and hassle. Well . . since the track team chose this restaurant to eat at . . I thought I’d give it an objective try.
Unfortunately . . was I not only correct in my estimation of brainwashed legions buying into the hype . . it was even worse than I had imagined. I didn’t think a significant percentage of our population could be this gullible. If your a walk in customer, I could kind of forgive you for being taken in a bit by the charm of the interior and service . . but purely based on the food which isn’t even as good as McDonald’s (which is a pretty low bar) . . I really don’t get all the long lines, die hard fans and hype. Are there really that many people with such poor taste?!?!?
The burger: Bland, less than average, a bit overly salty and the only thing noticably good about it . . the toasted bun.
The fries: Possibly the worst I’ve ever had. A truly bizarre, crunchy cardboard texture . . as if reconstituted potato starch was reformed into french fry shapes, then fried and served as real “fries”. Truly weird. They were that bad.
This is one of the strangest fast food experiences that I have ever had. If they put as much love into the food as they do the atmosphere and professional employee training . . I could maybe see some hype . . but sorry . . I was very disappointed by the poor quality of the food . . which should be top of the list of importance.