From the first bite of your burger to your last french fry, quality is the most important ingredient at In-N-Out Burger. Since opening in 1948, we’ve been doing fresh the old-fashioned way. Our burgers are grilled to order made with juicy 100% beef patties and freshly baked buns. We only use crisp, fresh produce, our fries are hand-cut from whole potatoes, and our shakes are made from real ice cream.
Classic burger chain serving customizable burgers, hand-cut fries & shakes.
Hours
| Friday | 10:30 AM–1:30 AM |
| Saturday | 10:30 AM–1:30 AM |
| Sunday | 10:30 AM–1 AM |
| Monday | 10:30 AM–1 AM |
| Tuesday | 10:30 AM–1 AM |
| Wednesday | 10:30 AM–1 AM |
| Thursday | 10:30 AM–1 AM |
Address and Contact Information
Address: 2098 Foothill Blvd, La Verne, CA 91750
Phone: (800) 786-1000
Website: https://locations.in-n-out.com/3
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La Verne, CA, 2098 Foothill Blvd.. – In-N-Out Burger
Menu – In-N-Out Burger
In-N-Out Burger, 2098 Foothill Blvd, La Verne, CA 91750, US
Reviews
The real issue was the service at the pickup window. I am precise and articulate, yet the young man handling orders seemed entirely checked out. I approached for Order #55—a significant number for me (5/5 birthday)—but there was zero acknowledgment or engagement.
The lack of attention to detail was glaring during the hand-off. I politely requested ONE yellow pepper and EIGHT ketchups. He initially gave me three ramekins (9 peppers). When I corrected him, he removed them without a word. When I repeated my request for 8 ketchups, explaining my voice was a bit raspy, he dismissively tossed a handful of about 15 into the bag.
It wasn’t just a mistake; it felt like a “prick” move in response to my precision. When I politely apologized for being “OCD” about the count (trying to bridge his awkwardness with kindness), he actually dismissively waved me off as if he were forgiving my behavior, rather than apologizing for his own lack of listening.
In a world where businesses charge for extra sauces due to waste, this kind of careless service is exactly why those systems break. He doesn’t need a write-up, but he desperately needs guidance on listening and the value of accuracy over apathy.
-The MechanisM ⚙️
Same issue twice, in less than 7 days.
They need to be more focused.
The kids were so excited and truly enjoyed learning every step of the process. My 9-year-old daughter had an unforgettable time! A huge thank you to Brooklyn, Veronica, and to Marissa with Wild & Free IE & SGV for organizing such a fun and educational experience. Highly recommend this tour!
We’ve made several visits since my last review in late 2023.
So they’ve been doing well and have made several key areas. These improvements were in how quickly the line moves and in overall customer service.
Everything from the employees on foot taking the orders to the employees ringing you up or delivering your food. All superb improvements in the span of a year. INO employees have typically been courteous, and our latest contacts have been steadily improving to the level of other INO locations.
So I can confidently state that they have improved greatly and encourage others to visit and take advantage of the improved service.
We’ve been requesting special burgers and for fries, different levels of crispiness. All has been delivered as requested. Excellent ratings overall on the food.
Great job INO and thanks for improving to surrounding restaurants A solid 5 stars.