Address and Contact Information
Address: 500 W Burlington Ave, Fairfield, IA 52556
Phone: (641) 469-6824
Website: http://imperialbuffet.net/
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Reviews
We eat there at least once or twice a week for years…
Highly recommend!
Food on the buffet was very fresh at 330pm and offered to make more if they were low on staff
Restaurant was clean
Since they changed management/ ownership their food has seriously degraded in quality and flavour while prices have increased.
I would give this place 0 starts if I could. IT IS A SAFETY HAZARD. I don’t typically feel inclined to review places, but out of the safety for myself and others, I felt the need to.
Ambience: I walked in through the side door and there was white plastic tarp covering the pastries/desert table. They have outdated decor; the register is hidden in the back; very awkwardly placed. Also, there are signs posted everywhere that read ‘Take all food you can eat but eat all the food you take.’ and ‘Please clean up after yourself’ at each booth… About the food waste…uhm, this is a buffet, what do they expect? I get that we as customers should all be considerate and eat what we take, but to plaster it everywhere seems in bad taste and tacky above all. I hear they charge a leftover fee as well!
Price: Oh! That’s the other issue. They are overpriced for the minimal, bland food they offer. $15.99 and I went during lunch hours. Those are dinner rates and a price tag that most Asian buffets charge if there are seafood options. The seafood option here is cheap lukewarm tilapia and an imitation crab egg casserole. That’s it. Not to mention you have to clean up after yourself when you are done, and you still pay that price? Ridiculous in my opinion.
It gets worse…
FOOD SAFETY: They have foam plates (tacky and cheap, I know!), and my first thought was ‘wont the food melt the plate?’. NOPE. Sure won’t. Why? Because their food was room temperature!!! a serious safety violation. There were meats like chicken that were cool to the touch and couldn’t be more than 70 degrees warm. It was a whole section of foods, like appetizers that had all room temperature food. their warmers must not work properly in that section. The entree section was only a touch warmer, but still under the 165 degrees, for sure!!
PEST ISSUE: I found a cockroach crawling up on a spatula where the entree table was. I pointed it out to the staff, and she just swatted away. I am sure they are so used to it already; it was enough for me to walk out and leave. I have never felt such dissatisfaction or disgust going to ANY restaurant before.
EAT HERE AT YOUR OWN RISK.
But seriously, avoid this place. Save your money, get some sushi locally, or make a trip to another Asian buffet. This one is not it.