Ruben Duran
Well I hope who ever reads this is found in good health and great spirit.
I’ve been coming to this location for about 3 months now, I woke up one morning knowing I was going to go to IHOP, because of this nudge I had in my heart.
I always dine alone and from the first time I visited I knew I would be coming here frequently way before my waitress attended me.
Then my waitress came and took my order with a genuine smile happy not only to help me but helping other tables in the vicinity. Very hard worker to say the least. All of my visits have been off the charts and my food was perfect. I get the breakfast value combo every time, its just the right amount of food for me at great price.
All my 3 visits Angelica has been my waitress she is a bright light shinning, running around multitasking at its best .
I haven’t took picture of my food cause, Well it’s been really yummy but dont last long after my prayer but I promise to update a picture real soon.
So if your visiting family in the area or a native hear IHOP on Mooney Blvd is a must try, coffee is always crisp and fresh tasting.
So management good job on having great employees like Angelica.
Blessings to all ✨️
… morePedro Perez
I don’t know how to rate my experience.
I have been to this location several times, but it has been awhile since my last visit.
We came in on New Years Day and I didn’t know whether to expect crowds or alack there of.
We walked in and got right away. Our server was very polite and attentive and not overbearing which I like. I had several options to choose for breakfast, but ending up making my own omelette and I was not disappointed, it was actually the best one I’ve had in over a decade I was just floored when the bill out and it was $27 for the damn thing.
I don’t recall it possibly coming out to that much when i looked at it, but nonetheless I had already ate it and in all fairness regrettably enjoyed it a lot. So my fault.
… moreCiara Banks
Decent sized portions. Good value for price point on our meals. Received great service and this place is always sparkling clean.
… moreUltra Ultra
Went with family for a late, weekday lunch. I only ordered fries and a soda, but everyone else, (including kids,) were all happy with their orders! It was pretty slow at that time of day. The waitress was incredible! Very attentive and professional! She was great with the kids, and honestly treated us like family! Overall, no complaints, very positive experience!
… moreVeMesha Bello
I am sooo thankful for the customer service we received at this IHOP! I received e-gift cards, and they helped me figure out how to access them from my phone! Vanessa, Narinder and Any were soooo helpful and patient! I love there hospitality!
… moreBrad Jackson
Server and service was excellent! Food took longer than expected (considering that it wasn’t very busy for a Saturday morning), and was subpar at best (eggs were overcooked and no butter on my toast).
I’ll go back, but next time, I’ll order something much easier to prepare.
… moreMichelle Mendez
This was the worst customer service experience. Dora our waiter was distracted and not listening to what we were ordering. Another customer gave her a tip and she was more focused on the tip than our order. We had to repeat and ask several times. Even after asking for a glass of water twice we still had to ask again. We asked for our coffe cake pancakes to go. They were not to go. When asked for a Togo box the box wouldn’t fit the pancakes. We had to ask again for a bigger box. Very disappointing this is the only place we would go out to eat at.
… moreClaire
If it was not for IHOP being a trusted franchise I would never come back here again. I believe the owner is who I spoke with and she had an attitude to the way she spoke with me that I did not like at all. The employees look frightened even being near her presence from the outside looking in this does not look like a healthy work environment for anyone there. If any IHOP corporate looks at these reviews I say an investigation on the owner is much needed. If IHOP wasn’t attached to this owner I don’t think this IHOP would be in business any longer. Owner was rude and the employees look scared, that is a hostile work environment if I’ve ever seen one. Customer service on her part highly disappointing and inadequate for representing the IHOP brand, in my opinion. I believe if this IHOP wants to see any improvements on customer service then the owners should be thoroughly looked into. I don’t think the poor customer service reviews I’ve seen is at any fault of the employees but of their boss. With my short interaction with her I could see exactly why these reviews have been made and why the “owner” responds to them the way she does. This is a hostile work environment if I’ve ever seen one and those employees are at the hands of their boss. Just like everyone else in the world they have family and bills that need to be payed for. This owner is not a good representation of the IHOP brand and I will be taking my money, as a consumer, to the Tulare location. Those employees deserve a safe and healthy work environment not fear of being able to provide for themselves and work with a “friendlier” attitude. We’re all human and those ladies definitely deserve a chance not just as women but as mothers. Extremely disappointed in the management of this specific location.
… moreErinn D
Service was amazing! So glad we came here! Even having to wait was no issue! Such wonderful customer service!
… moreWanxe Thao
The food is good but alittle expensive for breakfast. The orange juice taste water down. Loved the coffee and they give good amount of creamer.
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