Sue Austin
This place has gone down over the years. Service was AWFUL. We had a large party (20+) and have been coming here (I10 & Uvalde) for almost 30 years and called ahead LIKE YEAR⁸S BEFORE to let management know so they would be prepared. We had 1 waitress who could not understand English well. NOBODY got refills and some (like me) never got drinks. I ordered coffee, got the pot but no cup to pour it in. Near the end we got water. Most got their food out of order and some didn’t get any at all. The manager was asked for OVER several times. At the end of our meal, she finally showed up to say people called off and they had limited staff. I had the steak and eggs. It was cold. Asked for steak sauce…NEVER got it. Probably will have to change from this IHOP and look for an establishment that can handle this level of customers. We come EVERY December 26th so this was not or should not have been a shock. Time to pay…EVERY bill was printed correctly. Only wish we could have received them that way. EVERY order included “shell” eggs…and EVERY order had shells in the eggs. Smh. This location was not overly crowded like years past so I don’t know what happened. Also, there was a very high homeless population around the restaurant. If I could give NO stars, I would. Didn’t bother getting food pics but included some of the “good” years and how large of party you will be losing. WE COME EVERY YEAR
… moreFrancisco J Chavez
Great experience at IHOP! Our waiter (Lupita)was friendly, attentive, and made sure everything was perfect. Food came out fast and service was excellent. Definitely coming back.”
… moreSarah Smith
We are paying 14.99 for biscuit and gravy meal. The food came out cold. All of it eggs and all. And I am attaching pictures of what the biscuits and gravy look like.. they give you a tiny thing of gravy for a huge biscuit the gravy doesn’t even cover half of a biscuit
… moreGisselle Banegas
Today was an excellent day. Tammie served us and she was very kind to us, providing excellent service. Thank you very much.
… moreLiliana Rodriguez
Lupita was an excellent waiter very good service great communication followed instructions food was amazing thank you
… moreRoberto Ortiz
First time trying this location and I can’t really explain how satisfied and happy I am. Great service from Claudia, that lady knows what she’s doing from the very beginning. Even though she was very busy, that didn’t stop her from giving the best service, smile, carisma, etc. Top Top Top Notch. Thank you IHOP from having her chase that’s the reason Ill keep coming back.
… moreRN CHEW
Went with the “House Faves” promotion and chose the 3 egg, ham & cheese omelette that came with 2 pancakes…all for $6. Can’t beat the price especially with the cost of eggs today! It was good and requested the strawberry syrup and blueberry syrup instead of the regular maple syrup they give you. They used to set the different flavors out on the tables prior to the pandemic but now it’s by request and yes, the flavors elevate the pancakes I think! Service was slow and the restaurant had a slight sewer gas odor (they need to have their grease trap serviced basically) but overall, it was a good, quick and cheap mid morning trip.
… moreLizbeth Tamez
The food was good. But I never receive attention from the waiter. I literally had to ask the host for drinks because we sat down for 15 minutes and the waiter never came. Apart from that once we did receive a waiter, he got the order wrong twice.
… moreDaphne S
The food was excellent. The lady at the door greeted us in a very strangely and told us that we could no longer get a childs plate which turned out to be not true. Our waitress was nice but could not get my drink order correct. The restaurant was messy. There was only a few people in there during our visit last night around 1:00 am. Therefore, there was ample time to clean the restaurant.
… moreMayra Chacon
Wendy was an amazing waitress! She was friendly, attentive, and made sure everything was perfect during our visit. Service was fast, she had a great attitude, and she really made our experience enjoyable. Definitely five-star service—thank you, Wendy!
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