


Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare.
Address and Contact Information
Address: 1020 W E Hallandale Beach Blvd, Hallandale Beach, FL 33009
Phone: (954) 457-0210
Menu Photos
Order and Reservations
Order: Order online
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Reviews
From the beginning, the service was poor. The server walked us toward a table while seating another guest and then told us, “Wait here, they’ll clean the table shortly,” seemingly expecting us to stand and wait for someone to clean the table she intended to seat us at. There were many empty and clean tables available, so we chose to sit at the table next to it.
This location clearly needs better customer service and more staff. There were only three employees working: one in the kitchen and two handling the register and front desk. Because of this, several tables were dirty. Additionally, the front staff were talking to each other from one side of the restaurant to the other, which felt unprofessional and negatively impacted the atmosphere.
It took approximately 15–20 minutes to take our drink order, another 20–30 minutes to take our food order, and a similar amount of time for the food to be served.
Regarding the food, we ordered steak with broccoli, but they didn’t have any broccoli, so I opted for the house salad, which was very basic—just lettuce leaves. My husband ordered an omelet with hash browns, which were very dry. He also ordered crepes, but they added too much cream inside and excessive honey on top.
It was lunchtime, yet the restaurant was incredibly empty.
We came in a Tuesday morning at aaround 7 in the morning, there were lots of free tables.
Unfortunately, MANY things on the menu were sold out because of a busy weekend… we were here on a Tuesday so I think you should have been able to restock by this time. No ice coffee, crepes, spinach, sausage… just to name a few.
Food was ok. Took a long time to be served the food even though there were not a lot of people. Fruit side took 45 minutes.
Really clean restaurant though which was nice!
Overall ok experience.
Received a cold “Someone will seat you soon” from a lady at front cashier. Waited about 5 more minutes to be seated while available servers debated about how they were not going to take our table because it was their time to leave. This was audible from one end of the restaurant to the front. No shame whatsoever.
Ashley eventually attended to us. Although she was pretty gracious, she did rush us and even dropped the check before I finished eating. I was never promoted for dessert or asked if I wanted anything else.
Wait staff not wanting to take our table because they were clocking out, yet lingering in premise having inappropriate conversations in front of the few guests that were present. NO SHAME WHATSOEVER. I felt embarrassed for “assistant manager” who seemed to indulge such behavior. Zero class, zero professionalism, very trashy behavior at a corporate establishment like this is beyond sad. Higher ups really need to look into this venue. This tarnished my impression of this company, and I will never set foot in any IHOP ever again. Disgraceful beyond words. I can’t even express how awkward this was for us.
We had to get up and fetch syrup and ketchup from neighboring tables due to lack of service and attentiveness, but then most tables didn’t even have condiments on them and were not even wiped down. Between servers eating in the back, being on phones, and talking about how they wanted to smoke, service was lacking. JUST HORRIBLE!
Shoutout to Janiel for the amazing service. She was super friendly, attentive, and got my order exactly right. When they were out of an item I originally wanted, she was very accommodating and helped me find a great alternative without any issues.
The food was cooked well and came out just how I asked, so props to the kitchen too. Overall, great service, great food, and a really pleasant visit. I will definitely be back.