Hours
| Monday | 11:30 AM–2 PM, 5–9 PM |
| Tuesday | 11:30 AM–2 PM, 5–9 PM |
| Wednesday | 11:30 AM–2 PM, 5–9 PM |
| Thursday | 11:30 AM–2 PM, 5–9 PM |
| Friday | 11:30 AM–2 PM, 5–9:30 PM |
| Saturday | 11:30 AM–2:30 PM, 5–9:30 PM |
| Sunday | 11:30 AM–2:30 PM, 5–9 PM |
Address and Contact Information
Address: 5035 Hixson Pike, Hixson, TN 37343
Phone: (423) 875-0473
Website: http://www.yourichiban.com/
Menu Photos
Photo Gallery
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Reviews
My party of 3 had dinner here, we were sat with another party of 3. Our waiter only had any interest in getting a date with a girl in the other party. The waiter barely spoke to my party. He also never refilled my party’s drinks, although he did refills for the other party several times. $4 per soft drink is on the high side when it is never refilled. My niece ordered a sushi roll. I had to ask about it 3 times. The waiter only brought it when we were at the end of our meal and preparing to leave. We had about decided to tell them to keep it and take it off the bill, but my niece said she would take it with her and eat it later. When the waiter brought the bill, one of the few times he bothered to notice us, he said he removed the sushi roll from the bill since it took nearly an hour to come out. Also, we were never offered the Japanese tea that is supposed to be with our meal, the waiter took off as soon as he could, so we just decided not to bother with it.
When I put my card down for the bill, I noticed it was on the high side, so I just figured he hadn’t actually taken the sushi roll off the bill. But later when I got home, I added up what we got, including taxes and tip, and realized we were overcharged. Had he still added the sushi roll, we were over charged by $13, if he did in fact remove the sushi roll, we were over charged by $23.
I did notice the girl he was chatting up had a to go box by her that was being made for a to go order. I wouldn’t be surprised if I was charged for her to go order, so he could get a date out of the girl.
Also as usual, the couple of shrimps they gave us was overcooked and rubber, we always give those to the dogs. But once I got home and looked at the recent reviews of the roach problem, the leftovers we had were all thrown out.
If you bother to read reviews, I recommend not eating here, but if you choose to anyway, check your bill thoroughly.
I can forgive bad service, even the food being bad one time, but i cannot forgive stealing from me. I will not be back and will be telling my friends and family about the experience, and to read the reviews.
On top of that, we ordered sushi and didn’t receive it until after the chef had already finished cooking at our table, which completely defeated the purpose of ordering it with our meal. The hibachi experience itself was also a letdown. The chef seemed annoyed to be there and put in very little effort. We specifically chose this restaurant to celebrate my son’s 9th birthday because he loves the fun, interactive atmosphere. There was no acknowledgment of his birthday at all, which was extremely disappointing. What should have been a special and memorable night turned into a frustrating one. This place has so much potential, but the service, timing, and overall attitude need major improvement. Very disappointed and will definitely others know about this.
Edited to add the bathrooms were disgusting. 🙁
The cook was a tiny bit boring. His level of entertainment for our table was just not really there. The food was obviously good and hot. The food was plentiful. The white sauce was just the way I love it yesss.
This was a new location for me, though. My first love was East Brainerd.
A little surprising no more noodle options, though.