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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Retro-themed chain with a 1950s soda-fountain look, dishing out familiar fast-food selections.
Address and Contact Information
Address: 14400 US-431, Guntersville, AL 35976
Website: http://www.hwy55.com/
Menu Photos
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Related Web Results
Hwy 55
Hwy55 Burgers, Shakes & Fries has brought a fresh, All-American diner experience since its start in 1991. Where its open-grill design, dedication to the …
What happened to Hwy 55? They’re permanently closed – Facebook
Too expensive for the quality of food you get. Many of the menu options were terrible. They didn’t have anything that stood out as better than …
Hwy 55 Burgers Shakes & Fries – Guntersville – DoorDash
Get delivery or takeout from Hwy 55 Burgers Shakes & Fries at 14400 U.S. 431 in Guntersville. Order online and track your order live.
Reviews
Steve M.
Here is a very honest review of the new Hwy 55 in Guntersville. I was one of those folks that followed their Facebook page and was excited to see them open. I waited a few weeks for the rush to slow before I visited, and went this past Sunday around 11am. There were roughly 10 customers and at least 18 employees (I was shocked at how staffed they were). We ordered burgers, shakes, and a combination of french fries, onion rings and tater tots.
Good:
-The staff was very friendly and welcoming. Made you feel like a valued customer
-Service was relatively fast, but I would have expected that with a 2:1 employee to customer ratio
-The chocolate shake was good, and the burgers were decent (needed a larger beef patty and a fresher bun but the taste was ok)
Bad (really Bad):
-We had two different waitresses and the first one didn’t talk to the second one (forgot to bring ketchup, utensils, etc)
-It seemed like much of the staff was just chatting with one another. Not my business but I didn’t see many helping each other out (maybe due to overstaffing and would be stepping over each other)
-Had to ask for the bill multiple times
-Attempt #1 – The fried food was a nightmare (hence the 2 stars) – cold and soggy – the fries, tots and onion rings. So we bring it to the waitresses attention and they gladly agree to bring fresh sides. We figured it would be a fresh batch right out the fryer.
Attempt #2 Nope! They just placed it under a heat lamp warmer for a few minutes and brought us back the same exact soggy sides! I was shocked. The people working either have zero common sense or just don’t care.
So we -again- bring it to the waitresses attention, and they seem embarrassed and promise to correct the issue.
Attempt #3 (fries, onion rings, tots) – this time they did bring a new batch (not reheated under the warmer lamp), BUT they were still not hot, nor crispy. And in the photo I posted in this review, somehow the fries were a combination of regular fries and crinkle cut fries (which Hwy 55 doesn’t even serve). So bizarre – where is the quality control?
So I am now thinking their fryer is broken, set to the wrong temperature, and /or the kitchen staff responsible for fried sides is not at all trained properly. How can you screw up fries / sides 3 times, even after manager was alerted? They need to go train over at McDonald’s.
All that to say, we sort of enjoyed our burgers and milkshakes and gave up on the fries/onion rings/tots.
No plans to give Hwy 55 another try. May just visit for their ice cream (drive thru) and buy hot meals (fast food) elsewhere with so many new options here in Guntersville and the surrounding area.
Seeing all of the other 1-star reviews, I’m definitely not alone in my experience. We waited over a month after the Grand Opening so would have thought any training issues would have been worked out by now.
Hope this review helps someone planning to eat here.
… moreGood:
-The staff was very friendly and welcoming. Made you feel like a valued customer
-Service was relatively fast, but I would have expected that with a 2:1 employee to customer ratio
-The chocolate shake was good, and the burgers were decent (needed a larger beef patty and a fresher bun but the taste was ok)
Bad (really Bad):
-We had two different waitresses and the first one didn’t talk to the second one (forgot to bring ketchup, utensils, etc)
-It seemed like much of the staff was just chatting with one another. Not my business but I didn’t see many helping each other out (maybe due to overstaffing and would be stepping over each other)
-Had to ask for the bill multiple times
-Attempt #1 – The fried food was a nightmare (hence the 2 stars) – cold and soggy – the fries, tots and onion rings. So we bring it to the waitresses attention and they gladly agree to bring fresh sides. We figured it would be a fresh batch right out the fryer.
Attempt #2 Nope! They just placed it under a heat lamp warmer for a few minutes and brought us back the same exact soggy sides! I was shocked. The people working either have zero common sense or just don’t care.
So we -again- bring it to the waitresses attention, and they seem embarrassed and promise to correct the issue.
Attempt #3 (fries, onion rings, tots) – this time they did bring a new batch (not reheated under the warmer lamp), BUT they were still not hot, nor crispy. And in the photo I posted in this review, somehow the fries were a combination of regular fries and crinkle cut fries (which Hwy 55 doesn’t even serve). So bizarre – where is the quality control?
So I am now thinking their fryer is broken, set to the wrong temperature, and /or the kitchen staff responsible for fried sides is not at all trained properly. How can you screw up fries / sides 3 times, even after manager was alerted? They need to go train over at McDonald’s.
All that to say, we sort of enjoyed our burgers and milkshakes and gave up on the fries/onion rings/tots.
No plans to give Hwy 55 another try. May just visit for their ice cream (drive thru) and buy hot meals (fast food) elsewhere with so many new options here in Guntersville and the surrounding area.
Seeing all of the other 1-star reviews, I’m definitely not alone in my experience. We waited over a month after the Grand Opening so would have thought any training issues would have been worked out by now.
Hope this review helps someone planning to eat here.
Andrew Land
Went inside to place a to-go order. Received my order fast and had no issues. Sandwich was great and more than enough for one person. Manager and staff were super friendly. Will definitely be back. Pictured: The Moose Chicken Cheesesteak
… moreDanibashira
I was excited to eat here and try their ice cream. I didn’t like that I couldn’t order online to pick it up, but I went anyway. After some waiting I finally got to order, only to find out that they were out of what I wanted. Okay, new business, understandable. Finally, after waiting 15 minutes for a cup of ice cream I get it and imagine my displeasure with what I received (see pictures, this is their Oreo Concrete). Do yourself a favor and don’t waste your time or money.
… moreChristy Boyd
Loved this place. Food was SO good. I got the Philly Cheesesteak and Kids meals came inside a car or you could not get the car and get a scoop of custard Inside is small so keep that in mind if you go with a group.
… morePalmer Williams
Yikes! Stay away! I ordered a large double cheeseburger meal and when it came out I had to ask for the large fry and didn’t realize it will I had left but they also didn’t make it a double. My drink was never given to me until I had to ask. The “manager/owner” was standing around not doing anything to help her people who were new and swamped.
… moreBryan Kilgore
The waitress didn’t know where anything was… “sorry I can’t find any ingredients to your banana split.” “Sorry I don’t know how to use the app or redeem your points.”Chicken fingers were burned. Concrete icecream was anything but. It was soupy/liquid. We ended up spending $84 for our family of 6.
The staff was nice, the restaurant was clean. They just seemed unprepared.
… moreThe staff was nice, the restaurant was clean. They just seemed unprepared.
Kevin “Jude” Hulsey
We loved this little place. Just stopped in bc traffic was bad, and we were hungry. I’m glad we did. The food was fantastic and reasonably priced. The Philly cheese was great.
… moreYour Local Guide
If you eat inside they have servers not typical fast food restaurant style. They have a robot that delivers food in addition to servers. We went during a busy wknd lunch and the food came out in less than 10 minutes. Pimento cheese burger was very good. The #1 Americana burger wasn’t. Fries were soso, tots were good. They also only use Pepsi products. Overall it was ok-to-good but not a place you’ll be dying to go back to either. I’d rather have Whataburger.
Lowered rating to a 3 from a 4 because ownership/management added like 20 pictures of the place that are from a different location. That’s shady. Seriously walk outside and take photos of actual place. Lame.
… moreLowered rating to a 3 from a 4 because ownership/management added like 20 pictures of the place that are from a different location. That’s shady. Seriously walk outside and take photos of actual place. Lame.
Ginny Caspar
We were really excited waiting for this place to open. Unfortunately, we were really disappointed! It took almost 40 minutes from pulling up to the drive-thru speaker until we got our food! The only car in front of us was already at the pick-up window when we arrived. They were still pulled up and waiting when we left! There were maybe one or two cars in the lot whose customers were inside. We counted at least 4 people behind the counter. Our burgers, while it was a good-sized patty, they were cold, not even lukewarm, and had no flavor! The onion rings were warm and good, but they could have used something to give them a little more kick/flavor, dipping sauce, maybe? This experience was definitely underwhelming from the cold bland burgers to the incredibly slow service. We’ll give them a few months to work out the kinks and try again. This trip was a waste of good money, though.
… moreAlly Naylor
one of the best restaurants in guntersville!! the food was fresh, the staff was extremely kind, and everything was served quickly. & the concretes are to die for! definitely recommend♥️
… more