A few Thai options share the menu with a large selection of Chinese staples at this informal cafe.
Address and Contact Information
Address: 25401 Eastern Marketplace Plaza #110, Chantilly, VA 20152
Phone: (703) 327-5990
Website: https://www.smorefood.com/order-online/hunan-village-chantilly-20152-ibe7y89p
Menu Photos
Order and Reservations
Reservations: hunanvillageonline.com
Order: Order online
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Reviews
We get home and amazingly enough our food was still hot! I thought the moo goo gai pan was pretty good, my daughter liked her Lo mein, but my husband thought the General Tso Chicken was just ok.
While my husband thought the food was just ok, I’m bumping my rating from 4 to 5 stars because of the customer service.
For $15.99, they offer a wide variety of Asian and Indian dishes that look very appealing. On my first round, I had fried rice, black pepper chicken, and the Mongolian beef. The fried rice was adequately warm, but both meat dishes were only lukewarm.
On my second round, I tried the chicken biryani and a curry chicken from the Indian section. Both dishes were cold.
I informed the sole employee working the main floor that the food was cold. He adjusted a knob on the warming cart and mentioned he had just turned it on, advising me to give it 5–10 minutes for the food to heat up. A few minutes later, I went back for a third round: fried rice, orange chicken, Mongolian beef, and black pepper chicken. The rice was warmer and the orange chicken was hot, but the black pepper chicken and Mongolian beef still weren’t hot enough to my liking.
Another surprise was that they did not offer white steamed rice with the Asian dishes, which I’ve never seen at a buffet before.
Service was also lacking. Employees walking from the kitchen to the floor did not engage with me aside from occasional eye contact. The employee I spoke to about the food being cold did not interact with me beyond turning the knob and later processing my payment.
Overall, while the selection is broad and visually appealing, the lack of consistently hot, fresh food and minimal customer engagement was disappointing. Based on this visit, I would not recommend it.
As a constructive suggestion to the owner: small changes could significantly improve the atmosphere. A simple greeting when guests enter, one proactive check-in during the meal (“How is everything?”), and a brief, courteous interaction at checkout can transform an environment that feels indifferent into one that feels welcoming. Hospitality doesn’t require over-the-top enthusiasm—just acknowledgment, attentiveness, and basic warmth. Those small efforts would go a long way.
On top of that, I visited during lunch hours and clearly told the cashier that I wanted a regular order, not the lunch size. There seemed to be some confusion, as I was charged $10.55 (the regular price) and then later asked to add more money due to the misunderstanding on her end. The food came in a large box, but it was only half filled, which makes me believe they prepared a lunch portion and just placed it in a regular-sized container.
Overall, the experience was confusing and disappointing. I wouldn’t be visiting again.
Crab Rangoon – Good not that crunchy
Egg Drop Soup – Good
Curry Lo mein – dissapointment, dry and could taste all the spice on the noodles :/
Combination Fried Rice – Rice was not fried at all, was just regular rice with meats and veggies (pic for reference)
Pad Thai – Okay
Overall food was pretty bland and dry, went off of reviews but I was proved wrong unfortunately. Only good thing is the pickup for food was fast, about 15 minutes and was ready.
Thank you for a good experience