Subrina Seusankar
After all the hype I’ve been hearing about this place, it definitely was not to my liking. I visited the Aranguez branch. Firstly I bought the ½ Chicken w/ 2 sides, now on the menu board it stated $75.00 however I was charged $80.00. I understand prices can change but at least cover the old price if it indeed has changed. Secondly I’ve witnessed people asking for things in which they didn’t have. Yes we get that things finish but the influx of customers I saw, in which I’m sure this business is accustomed too, they could cater better even for the later customers. Thirdly the customer service was like 3/10. Last but not least the food wasn’t anything special. Soggy fries, extremely sweet BBQ sauce chicken had no flavor. As another user said, I don’t know what these customers with good reviews got but I wished I had that.
… moreLes Moses
Very very poor customer service. Especially at the Aranguez location. Why is it that customers have to be waiting 30-45 minutes for chicken?? Every single time I visit this establishment i have to waste time waiting for chicken. You know your customer base and you know how busy things can get. This is unacceptable, you all need to be more efficient. THE WAIT TIME IS TOO LONG!!! Today for example I decided to give you all another try. I had to wait for two cycle of chicken to steam then go on the grill before I got through!! Madness
… moreCarleen Irvine
After receiving several recommendations to try Hot Top Grill, I am very disappointed with their customer service. I placed my order via WhatsApp and received a thumbs-up for confirmation. About 30 minutes later, someone reached out to confirm that I was coming to collect my order. I responded, “Yes, I am on my way.” To which someone replied, “Ok”. Fifteen minutes later, I arrived, and they were closed. . Confused, I checked to confirm their hours of operation; their WhatsApp stated 11:30 to 4:30, and their Google page stated 11:30 to 5:30. I got to the location at 3:30 pm. Do better.
… moreAvin Maharaj
Best BBQ in Central. Could vie for one of the best in Trinidad. No contest.
… moreBrydon O’Brien
It’s one of the best BBQ in central or probably even T&T, yes. Best I’ve had for sure, especially for the money. Highly recommended and go early before they sell out.
… moreMarcia Lewis
Food at Hot Top Grill House is consistently great. As expected for a place where your meal is prepared with pride there will be a crowd so expect to wait a few minutes. Thankfully I am never disappointed.
… moreDinesh Jonas
Don’t be fooled by the Size of the establishment or lack of A/C. When it comes to the food they deliver! This is Very tasty BBQ. Even the Pepper Sauce complemented the food perfectly. Service was great, they pack your order quite quickly. Cheers!
… moreTechFlex TT Limited
One of the best bar b que you can get in Trinidad. Will highly recommend.
… moreElise Grace
Had pork – was tough and tasteless – I kept forgetting what kind of meat I was eating. Got there at 12:30 but it only had mac pie and fries as sides. Girl in the front was unimpressive in customer service. I don’t know what these reviewers ate but I wish I had it.
… moreCherry Celestine
You get value for your money, great tasting and a variety of meats and side to choose from. Highly recommend giving a try.
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