Elisa
Probably some of the most disappointing hot pot of my life, I came here for the lunch special, and let’s just say the meal was very “jack of all trades, master of none” there was a lot of different things in the hot pot, but none of them were good. The beef was old and like rubber, the tofu stripes were all like rubber and tasted chemically. The shrimp was DISGUSTING.
For $19/per person not including tax and tip, this was super disappointing. Not to mention we waited 30 minutes while being the only people here.
The soup tasted artificial and was radioactive in color. The photo doesn’t even do it justice. Overall I would never recommend this place nor come back. There are better stores even in the mall itself. Not to mention the soup was salty as all hell, and there were literally flies hovering around the sauce stand.
… moreJosh Cheng
Been coming here for a while because family always drags me here, but this time was too much. Prices have been going up for months which is understandable but $4 for a tiny side of pickled radishes seems pretty crazy to me. The next big red flag was the black tea fountain machine that I unfortunately didn’t check before I used, because when I took a sip it tasted like beer. After looking inside the machine I could literally see bubbles and fermentation from how long they hadn’t cleaned the machine . And when I thought things couldn’t get worse the actual first bite of the orange jello I took I found a piece of plastic. None of the workers seemed to care at all when I told them about these things, and to top it off the food was all mid at best too
… moreTaro Doboba
I think the price is quite high, but the quality isn’t good. The mala broth was edible, but the kimchi broth was really bland and needed extra seasoning. I didn’t receive any advice from the staff; they were quite silent and passive. I won’t be coming back.
… moreSavannah Quinn
My partner and I went here for a date.♡ We absolutely loved the experience! Service was amazing, and so was the food. We rushed because we didn’t know there wasn’t a time limit. At the end of service we received our dessert, and left with our broth.. and the itis! We slept SOO GOOD. Lol.
… moreFreniesha Hollman
This used to be my favorite hot pot place but the service has decreased significantly. We asked to pay and for containers to put our broth in. We had a punch card with 10 punches and I misread the card which says you get a free $50 combo plate which I didn’t get as im vegan, which was also fine but my husband and i peeped that the male server after informing us we couldn’t use the card brought the check but didn’t bring any containers. As my husband was counting the money to pay for the meal the guy waited until he finished paying to bring the containers as if we were gonna run off with broth. We obviously have spent alot of money here to have 10 stamps so we definitely contributed it to him judging us based off the color of our skin. I planned to bring my daughter here for a mother daughter date but we will be going to mumu instead.
… moreCo Nhan
First time here at Hot Pot Nation. The food is great but menu lack details information. We didn’t know that the soup will come loaded with meats & salad ~ so we order extra portions and ended up having to take out.
Overall ~ food is great and amazing services. +1 for great variety of sauce condiments. -1 ⭐️ for fried quail egg… we never have quail egg that is both smell and chewy before…
… moreNai Saevang
First time here a few days ago. Food was nice and fresh but the soup was a bit under seasoned, but there’s a condiments station so that helped out a lot. Service was fast and friendly. There’s a 18% charge that will be added to your order so just be prepared to pay extra as the tip will automatically be included(I noticed a small label that mentioned this at our table).
… moreTon T
Well appointed place with a really nice Asian design and seating. The food is served raw to be cooked at your table hot pot. The broths we got were quite good with strong flavors. There’s also a well stocked condiments bar where you can create your own custom sauce for your meal. All in all, it’s a great place to have a big group of friends enjoy a meal.
… moreAthena Nightingale
Food was amazing and great quality, service was quick and friendly. Wait staff and owner are super friendly and made the experience that much more enjoyable.
… moreAlice Hou
We chose the spicy mala soup and the Collagen Beauty Milk Pot for our hotpot. For the meat, we ordered the combo, which included Special Fatty Beef, Lamb Shoulder, Pork Belly, Pork Shoulder, and Thin Sliced Chicken Breast. While the milky soup had a decent flavor, the spicy base soup wasn’t as spicy as we expected, and the flavor of the soup base was a bit off. Despite ordering the spiciest version, it lacked the expected kick, so we had to create our own paste at the sauce bar. The overall quality of the meat was good, but for three people, the combo didn’t quite satisfy our appetites. We ended up ordering another meat combo with Special Fatty Beef, Marbled Beef, and Lamb Shoulder.
Additionally, it’s worth noting that they charge for sauces separately for each person.
It isn’t bad, but it leans toward the pricier side compared to other AYCE hotpot spots in the Bay Area.
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