Reviewing All
Great place food was good we had a Sea Food boil forget to get pictures of those but a boil is a boil right, however I want my flavor mild it didn’t have much spice at all, the garlic butter was not garlicky either. So I’ll pump it up next time but overall the boil was good. I also had the Fried Oysters they were delicious and succulent nice in size and cook just right. My guest had a Crab Roll and Crab Bites which they said were really good.
Our server’s name was Dev, she was knowledgeable about the menu very accommodating she was Not Overbearing which can be annoying. She made sure we were ok and if we needed anything but it was not every 60seconds. She was awesome I know good customer service. There was also a DJ he played a mixture of music I was glad of that. The volume of the music was at a comfortable level we were able to have conversation and not have to shout over the music. Overall great food, prices were good. I’ll definitely go back to have the hot pot that includes a video to follow if needed.
… moreOQuinn Holmes
I had the Flounder Basket & The Catfish basket ..the breaded chicken wings plain ..Clam Chowder ..Lobster Bisque .. sweet potato fries ..seasoned fries . The Mango Swizzler cocktail. .. Both fish baskets were piping hot and tastee .. The wings were very good ..the sweet potato and seasoned fries were good ..the clam chowder & Lobster bisque soups were a bit weak .. the mangos swizzle was tastee .. the service was good ..but No coffee and no Ice tea … I went for lunch and it was quiet but Ive passed this place at later times and it was always a lively place and upbeat atmosphere …OQ
… moreIsabella Valencia
Our server named Beauty was super nice and caring. I really appreciate her coming to check on me to see if I’m enjoying myself several times since I did mention it was my first time trying this place. Super calm and welcoming energy and can’t beat the atmosphere! My eyes lit up coming into this restaurant and being greeted with a big smile. Not my first seafood boil but it definitely won’t be my last here. (:
… moreJacory Hicks
Victor was a great server. Helped me with everything I needed. And answered all the questions I needed to be answered. Awesome food awesome customer service definitely will come again
… moreAmeya Young
Niyah is literally the best bartender I’ve ever encountered!!! She’s so lively and sweet. She made sure i was lit the whole time i was there. 10/10 highly recommended. Make sure you go see Niyah and tip my girl. If she’s not there, request her
… moreNetta Cobb
This was my first time dining at Hook & Reel Niyah was my waitress. I had a nice dining experience. I will definitely be returning. Thanks for your hospitality Niyah!!
… moreLeah M
The food is HORRIBLE !!
I would rather drink four bottles of water than eat this again. I threw up eating it ..
The sauce was WATERY (flavor washed off) and I couldn’t tell any butter
… moreARTAVIA SMITH
I came in at 4pm Super Bowl Sunday so I can’t remember all of the staff that was working but Dev was great. Great customer service. I’ve been here 1000 times and counting and i never had a complaint. The bar tender in that shift was great with the drinks. Today was a self day so this mattered a lot. Keep training your staff to provide excellent customer service and trust you will be around for a long time
… moreStephanie Balthazar
Nya was great! Had a strawberry hennessey! Delish! Made sure I was taken care of! Even made sure I stayed hydrated! Buffalo shrimp and cajun fries was everytging!
… moreShaq Maria
Our waitress provided exemplary service. She was awesome. As a person that enjoys Korean bbq in Chinatown quite often, it was much to my surprise that I could not take my food to go without a $15.99 per pound surcharge. We were told the reason is to prevent food waste. As you can see, we are leaving A TON of food that will be thrown away. This is one round of food and we’ve been here for about 2 hours.
Imagine bringing Korean bbq to a majority black suburb and charging someone if they want to take a to go box for food they already paid for. It’s giving exploitation.
… more