Tristan
disgusting behavior from this establishment. i ordered a 20 piece buffalo chicken wing with mac and cheese on the phone and when it arrived, they told me that it was good. i called and then when my coworker came, the wings were dry as a bone, looks like they came out the freezer and felt like it too. no buffalo sauce. and they had the nerve to upcharge to swap a side of fries for max and cheese in a tiny container. i called and asked them to remake the wings and they were completely rude and brushed me off. after finally convincing them, my co-worker went to return them. when he arrived, they said that they were unable to because we had eaten some already. what? you literally told me on them to bring it back. overall horrible experience here and unless i would either receive full compensation, refund, or a new order of wings would never ever return there. (the mac and cheese was not horrible but an up charge from the fries for an extra charge is ridiculous & i am extremely disappointed & upset with this restaurant.
… mored
My first time eating hooks and the food was amazing! However the bathroom was disgusting and the lady working there was very problematic with an attitude and rude
… moreala alsheyaa
⭐⭐⭐⭐⭐ 5-Star Review for Hook Fish & Chicken on Linn Street
If you’re in Cincinnati and you haven’t stopped by Hook Fish & Chicken on Linn Street, you’re seriously missing out. This place is on another level. From the moment you walk in, you feel the energy, the hospitality, and the pride they put into their food and service.
First off, Mike — the owner. This man is the definition of hospitality. Mike treats every customer like family. He remembers faces, he checks in on you, and he makes sure your food is exactly how you want it. You can tell he truly cares about the community and about every plate that leaves his kitchen.
But it’s not just Mike. The entire staff is incredible. They know the menu inside and out, they’re fast, they’re friendly, and they’re always on point with recommendations. You can tell they take pride in what they do because the service is consistently amazing every single visit.
Now the food… THE FOOD IS INSANE. Hands down the best fried fish and shrimp in town — no debate. I got the fish and their jumbo shrimp, and the flavor almost shocked me. Perfectly seasoned, crispy on the outside, juicy on the inside, and fresh every single bite. Their chicken? Unreal. Probably the best fried chicken I’ve had from any spot around here.
Don’t even get me started on the sauce — their dipping sauce is elite. I don’t know what they put in it, but it takes everything to the next level.
They also have a huge variety of options, so no matter what mood you’re in, you’re going to find something fire on the menu. And if you’re not sure what to get, just ask the employees — they know their menu better than anyone, and their recommendations never miss.
Overall, Hook Fish & Chicken on Linn Street is the spot. Amazing food, amazing service, amazing people. A place where you feel welcome and leave full and happy every single time. Do yourself a favor and check them out
… moreeverybody lovestoney
The mangers attitude is ridiculous. Like if you don’t like dealing with people, step away from the counter!! This is the problem with black businesses. You reply on your own people to patron your business but your lack basic customer service skills and decency to treat people with respect. This has happened with this man every single time I came in. Exact like you are inconveniencing him coming in placing an order. This place is not that serious. I will take my business to Alabama fish. FOH!
… moreSabrina Ratliff
Ordered 6 pc. party wings with bbq and Philly cheese steak meal with Pepsi and cheese on fries ….Rico told my son it would be 20 minutes on fries….he left and this service has been going down hill for months now….we need a church’s or Richie’s down here….at this point even a Popeyes….
… moreMonica Harris
Fresh food and Great service. Thanks Rico..!
Monica, Kentucky …
… moreBrian Snape
Fast service: They had 50 wings done within 15 minutes. The wings & fries were hot, fresh, & delicious, spot-on awesome. Friendly staff ready to answer questions for this newbie to the Hook Fish & Chicken. We’ll be repeat customers.
… moreHenri Smarty
The food is delicious. The cole slaw portion is very much smaller it’s now in a condiments and you only get 1
… moreJosh nickels
I could’ve gone without the paper mixed in the meat on my sandwich, and I honestly can’t even be mad about the side orders they didn’t put in the bag, because I’m worried there might have been paper in them too. No doubt they use frozen fries, considering half were soggy and cold and the others were frozen in the middle.
… moreEyad Masadeh
Liked this place a lot, fast service and good food. The taste is amazing and very cheap. Recommend this restaurant if you like fried food.
… more