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Hook Fish and Chicken – Pahokee : Powered by TakeOut7
Hook Fish and Chicken – Pahokee. 715 E Main St. Pahokee, FL 33476. (561) 285-9199. Go Back. Login. Login. Our Menu … Order Pickup.
Hook fish and Chicken – Pahokee – DoorDash
Get delivery or takeout from Hook fish and Chicken at 715 East Main Street in Pahokee. Order online and track your order live. No delivery fee on your first …
Hook Fish and Chicken, 715 E Main St, Pahokee, FL 33476, US
Hook Fish and Chicken in Pahokee, FL is a popular local eatery known for its delicious seafood and poultry dishes.
Reviews
Miss Trice
The order was called in 15 mins prior to arrival. The lady on the phone has poor customer service. She says “sec” as soon as she answers. Then she rushes you off the phone like your money isn’t green. At least across the street they treat you better. We get there and still had to wait 20 mins. For what? The food isn’t that great for me to continue going here. I care more about customer service than the food. Too bad they don’t care enough to fix the customer service problem. We are done!
On top of this. She messed up my order ♀️. I had to return because you messed up my food and this is what you hand me. REALLY! Wow. Then you wonder why people curse you out and be ready to fight.
… moreOn top of this. She messed up my order ♀️. I had to return because you messed up my food and this is what you hand me. REALLY! Wow. Then you wonder why people curse you out and be ready to fight.
Amara Moment
The food was excellent but the service was not. Sad they didn’t have fried conch when I went. I’d definitely go there again when in the area
… moreMohamed Hamed
They have great customer service. The food is amazing. I had the wings and buffalo wings.it was good!!!’
… moreEllisia Canty
Although no fault to them, I placed an order through DoorDash and there weren’t any available dashers in the area. I waited an hour prior to driving to the restaurant and the cashier nonchalantly stated that she could not allow me to pickup up my food.
I hope that the owner is reading this because this is a real learning moment. If I hadn’t been desperate to get back to work, I wouldn’t have spent a dime here.
The problem did not come with me having to get in contact with DoorDash to cancel the order but the fact that I was told that I had to wait for my food to be prepared after I paid in cash is a real problem.
It was explained to me that the food isn’t prepared until the dasher steps foot into the door. The attitude was completely unwarranted. We need some conflict resolution embedded in our processes.
… moreI hope that the owner is reading this because this is a real learning moment. If I hadn’t been desperate to get back to work, I wouldn’t have spent a dime here.
The problem did not come with me having to get in contact with DoorDash to cancel the order but the fact that I was told that I had to wait for my food to be prepared after I paid in cash is a real problem.
It was explained to me that the food isn’t prepared until the dasher steps foot into the door. The attitude was completely unwarranted. We need some conflict resolution embedded in our processes.
David Powell
Great food, however the customer experience needs to step up and be creative and how they handle high volume orders. For my first time I was very disappointed and had to talk to the store manager twice about not getting my simple order combo 4. Almost 45 min wait on a Wednesday evening. Call in orders might be your best choice and avoid waiting times.
… moreJeannette Krell
They cook it fresh,they are polite, great place.
Service: …
… moreService: …
Davvybmuziq
First of all I ordered a 10 piece bbq
But instead of getting my meal MADE with bbq I got it with bbq thrown over it
If that’s how I wanted my meal
I would have got bbq on side
This is not how I order my food
And I spent good money for it
Smh worst experience ever
… moreBut instead of getting my meal MADE with bbq I got it with bbq thrown over it
If that’s how I wanted my meal
I would have got bbq on side
This is not how I order my food
And I spent good money for it
Smh worst experience ever
Kevin Duke
Little hole in the wall place with huge taste, the fish is all cooked fresh. I hidden .
… moreMarie
I wouldn’t give this place 1 star if given the choice. The lady up front has a problem. Went here on Sunday evening and upon arrival, she smirked at my dad when he asked if he could use the restroom. After ordering through the com, she tells us to pull forward and we assume the order went through. However, when we get to the pickup window, she says (with an attitude) the order didn’t go through. She suggested we go through the line a second time but I think she just didn’t want to serve. I’m not sure what type of backwater island she came from or what her dilemma is but we’re not used to this type of service coming from West Palm Beach (East). Manager defintely needs to check her.
… morePatrick B
Customer service was horrible. I don’t know who the woman is that works the front at the cash register but she has poor service as well as manners. The food is good but based on the service I received, it gets one star. I put in an order at 11:30am so that I can be on time for my lunch break at 12pm. Mind you, I ordered it through DoorDash and a driver didn’t show up to pick it up, so I took it upon myself to go and get it. I was denied my own food that was paid for and was told to wait on a door dash driver that hasn’t arrived for almost an 45 mins to a hour. Then I was told to give DoorDash a call in a disrespectful manner while still being denied my food.
… more