Address and Contact Information
Address: 62-97 Forest Ave, Ridgewood, NY 11385
Phone: (718) 628-0888
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Hong Kong – Ridgewood: Savor Authentic Chinese Cuisine in …
Welcome to Hong Kong – Ridgewood, a vibrant culinary gem located at 62-97 Forest Ave, Ridgewood, NY 11385. Specializing in a delightful array of Chinese- …
Hong Kong, 6297 Forest Ave, Ridgewood, NY 11385, US – MapQuest
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Reviews
Chelsea Garcia
I’m new to this neighborhood. Today I went to pick up my kids from school. Next door had a restaurant so I got some food. The lady was really nice, good service. I got the combination plate of chicken with broccoli and it come with an egg roll. My kids I got chicken wings with french fries. They loved it and I’m full.
… morebwn lemm
There was a hair in my food 2nd time by the way idk what made me want to get food from here AGAIN
… moreMagdalena Czech-Pasiecznik
I’m keep giving this place a change because I’ve been going there for years and the food always tastes good but it’s fell been few times since I find something in my soup so it looks like I won’t be going back there again
… moreAlberto Alejandro
Where do I even begin? This is my first review ever, and I’m not the type to write one—but the experience was just that bad. From the moment I got on the phone, I could tell they were trying to rush me off. No patience, no courtesy—just get the order, hang up, and move on. Maybe that’s why they messed it up in the first place.
I ordered boneless ribs. Pretty straightforward. What shows up? Bone-in. When I called back to have it corrected, they not only refused to fix their mistake, but the guy on the phone had a nasty attitude. Completely unprofessional. If you screw up an order, own it. Don’t double down and try to make it the customer’s fault.
And to top it all off, the dude had the nerve to get disrespectful. They are quick to confrontational but the moment you match it they folded up like a good little boy. He better watch his mouth because next time I’ll knock his teeth in. It ridiculous!
Bottom line: HORRIBLE service, LOW to mid-tier food that’s absolutely not worth the drama. Save your time, your money, and your patience. Plenty of other spots that know how to treat their customers and get orders right.
… moreI ordered boneless ribs. Pretty straightforward. What shows up? Bone-in. When I called back to have it corrected, they not only refused to fix their mistake, but the guy on the phone had a nasty attitude. Completely unprofessional. If you screw up an order, own it. Don’t double down and try to make it the customer’s fault.
And to top it all off, the dude had the nerve to get disrespectful. They are quick to confrontational but the moment you match it they folded up like a good little boy. He better watch his mouth because next time I’ll knock his teeth in. It ridiculous!
Bottom line: HORRIBLE service, LOW to mid-tier food that’s absolutely not worth the drama. Save your time, your money, and your patience. Plenty of other spots that know how to treat their customers and get orders right.
Mary-Anne Alejandro
I never usually right anything I can say I grew up eating here but unfortunately I can say that the custom service is terrible. The way they yell at there’s customers make false promises of fixing the food and they catch nasty attitude instead of listening to the customer. They have no professionalism their food is hazardous. As a New Yorker I can tell you anyone visiting New York please don’t get food from there because there food isn’t good. They rush there orders over the phone get wrong and can’t take responsibility and in person the place is dirty. I can say from personal experience I was disrespected when one the workers she cursed me out on the phone and had little to no patience when making family order . Even when I would make order for my self there was a man who likes to rush his orders and gets a bunch callbacks from customers because he doesn’t know how to listen. Not only is the service terrible but it’s just disappointing how the place is being managed .
… moreFrancois Gamal
Their food is good &they give a good portion however they don’t give too much sauce one of the cashiers (the thin girl) once told me if you want more sauce you have to pay, I never paid for sauce before in any Chinese restaurant & the thin cashier is rude the chubby one is very nice.
… moreRoseann Bongiovanni
Food made fresh and quick. Have been here many times for pick up and delivery. However, tonight was a different experience. My General Chicken was very dry. Not just the chicken but there was no sweet gravy at all. My boneless spare ribs were burnt and so dry that it was inedible. The dry noodles for the soups are very stale. Lo mean, white rice, spring rolls and egg rolls, Chicken and broccoli were very good as usual.
Maybe they can’t handle big orders?
… moreMaybe they can’t handle big orders?
Dean Ramirez
My family was served food with a maggot in it. When we took it back to the restaurant they initially refused to refund the order and ultimately got confrontational with my elderly father.
… moreNatasza Dudek
I’m never disappointed! I always get the best quality of what I order! Love it
… moreSylvia Vargas
They gave me the wrong egg foo young order and with no brown gravy. When I called to complain about not being able to eat white rice or an omelette without gravy she basically said I ordered incorrectly and the driver wouldn’t drive to my home to correct their error. If they can’t be reliable or correct their mistake then they are not worth having my business. Extremely poor customer service!!!
… more