Hours
| Thursday | 10:30 AM–8 PM |
| Friday | 10:30 AM–8 PM |
| Saturday | 10:30 AM–8 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10:30 AM–8 PM |
| Wednesday | 10:30 AM–8 PM |
Address and Contact Information
Address: 900 US-31, Hartselle, AL 35640
Phone: (256) 751-2000
Website: https://luerr.com/holy-smoke-bbq
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Holy Smoke BBQ | Hartselle AL – Facebook
Holy Smoke BBQ | Hartselle AL – Facebook
Holy Smoke BBQ LLC, 501 Logan Ln SW, Hartselle, AL 35640, US
Reviews
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Well I go in, not busy, order very clearly what I wanted 2 times. A certain drink, fries and a pork sandwich. The guy was so worried about turning the big screen around, saying” if you can, answer the question on the screen” you know the guilt tip thing since Covid where it says 5, 10 percent , No tip etc. Well I normally have fallen for that, but Im actually done with that I’ll leave a buissness from now on. I did hit I think 5 or 10 percent, it wasn’t a big tip at all but why should I. This guy litteraly didn’t attempt to call out my order until this question was checked by me and he turned the screen back to his side. Just tacky and lame.
Anyway, drink comes out 1st. It was a sprite. I repeated what I ordered. A girl had to intervene and bring out my correct drink. Then the same guy who took my order at the counter, brought out my sandwich and went back behind the counter. I got up ( at this point I was ready to just leave) I reminded him I ordered a large fry. He mumbled like as if it were my fault. Then the girl had to tell the cook to drop fries in the fryer.
Wow don’t the workers get paid by the hour? A waiter/waitress doesn’t get paid minimum wage and they get tipped at the end of service, not before. I feel that guy went into a fog because my tip came to about 2 bucks ( I really shouldn’t have to leave any tip. If I order at a counter.
More and more young employees think they deserve tips for simply doing their job ,then if you do not see things their way or tip, you get crappy service.
Well I wish Holy Smoke the best as that will be my last visit due to the poor customer service. This place is not a full service restaurant where servers get less then minimum wage and count on tips. I guess the owner can afford to loose buissness.
I was greeted warmly by a woman at the counter. Her sunny and helpful disposition was the highlight of the experience; all of the service was great. She chatted with me and told me she could answer any of my questions and she was also kind enough to bring my food out to me.
They have a medium-large size menu for a bbq place. Not knowing what to really expect, I went for what I view as the “safe” option of a loaded bbq potato and a drink. They serve Pepsi products, which is more than okay for me. I don’t remember the exact price but I remember thinking it was pretty reasonable for what I got.
The potato was very large but I was sadly rather underwhelmed. The butter substitute and sour cream were served on the side, which isn’t my preference (I think it works better if you let them melt into the warm potato beneath the meat and cheese), but my main problem was I thought the pork just wasn’t that good. There were a lot of tough and dry pieces and it didn’t have a ton of flavor. Lastly, the bacon bits were the bright red kind you sprinkle on a fast food salad — not what I was hoping for when the lady at the counter told me bacon bits came on the potato. On the bright side, the potato was cooked nicely, very hot, and was quite large.
The restaurant was mostly clean and cool although there was a fly or two dead on the windowsill by where my table was pushed up to the wall.
Overall, this is an average bbq spot compared to the several I’ve tried in the Hartselle area. If I return in the future, I’ll probably try a different meat or new sides or something.