Joanie Wilson
We dined in and found the food to be delicious, the staff was very friendly and helpful. Our order was prepared efficiently. I had the salmon sub and my husband had the chicken hibachi with rice. Both very yummy. The dumplings and the sauce they came with were amazing. The only negative was that the music was a bit too loud and the atmosphere is very plain. But everything else is great, both eating there and ordering for delivery, which we’ve also done. I would totally order again.
… moreMarguerite Wright (maelstrom143)
Excellent place for a quick, delicious meal. It is a no-frills place, but it is clean and orderly (their floor could use a makeover, but they are clean). The staff is friendly and helpful. You can order via their app monitor or ask the staff for help if you are not familiar with the app or have questions or need suggestions.
The food is delicious. The menu gives you good choices and the ability to add or change things up on your order.
We had the shrimp and steak lo mein with vegetables. The lo mein was so delicious we ordered an additional serving. Their miso soup serving is enough for 1 person and very tasty.
… moreSylvia Trueman
I guess I should have realized by the price, the quality of the food would not be good. I ordered chicken hibachi and the chicken was dark meat which I find disgusting. The rice had no flavor and the yum yum sauce did not taste like a yum yum sauce should. The vegetables were ok
I’m sorry but I won’t order from Hibachi House again.
… moreAnthony
Was recommended by a few friends of mine to try this place out for something fast-casual. Went here for a quick dinner, and I enjoyed the food here.
The Food: I got the Steak Hibachi with Half Noodles/Half Fried Rice topped with an Egg. the steak was cooked nicely, covered in teriyaki sauce which mixed well withe the noodles and rice. It wasn’t incredibly oily either, which made it more enjoyable. Portion size i big, so you’ll leave out of here fulfilled.
The Service: Service was good. You order through a tablet which makes the process very fast. Food came out in a timely manner. So not a lot of waiting.
The Atmosphere: Plenty of tables to sit at. Spacious enough where you don’t feel cramped. But it is a fast casual spot, so the decor is not fancy.
Overall, a 5/5! Enjoyed the food, was fast and delicious with a nice portion. Can’t ask for more than that. Definitely recommend giving this spot a try.
… moreAnne Margaret White
So happy to find that this place is finally open! Stopped by on my way home from the Zoom Room next door to step into a sleek, tidy spot. You can order online or use their kiosk. Huge bench inside for the short wait for your order. Owner was friendly and helpful. We had the shrimp and veggie teriyaki and the veggie gyoza. Sensational! And trying all the fun sauces made it even better. Servings are huge! Really glad to this fast dining option added to the area.
… moreChris Johnston
I’ve been to almost every hibachi place in and around the Richmond area trying to find my version of the perfect hibachi. And I’m happy to end my search at Hibachi House. Everything was absolutely delicious. I thought it was a little different to use linguine noodles but the flavor more than made up does that. The yum yum sauce is house made it seems and is very delicious and light. I liked that the fried rice has seasoning and minced carrots instead of chucks or slivers or whatever. And the portion you get for the price is crazy. I’ll only go here from hibachi from now on!
… moreJason Nicholas
Food was really great! Not a great seating area but… I don’t think you go here for the atmosphere! Good options to choose from. We’ll be back for sure. Love that this is in the west end!
… moreEdward Bartruff
The place was a little difficult to locate (first time going there) but the food and service were very good. The serving portions were very adequate and they tasted so delicious. It was done in about six minutes. Thank you
… moreJennifer McAvoy
Perfect spot for takeout or a quick pop in while running errands. Great portions and flavors. Chile oil was just the right heat combined with the white sauce. Got the steak hibachi with scrambled egg. Love this location so close to home!
… moreCat D
Gave this place a try as it’s nearby and saw some people posting about it. Ordered a steak hibachi with noodles and veggies and a shrimp hibachi with fried rice and veggies. Both orders came with a tiny salad. I like the self serve computer kiosk but when I ordered and tried to pay it wasn’t working. I did ask the staff for help and it still didn’t work so I had to pay at the cash register which was inconvenient. We got our food about 10 minutes after ordering and it wasn’t busy at all on this rainy day. We got our food to go and everything was accurate when we checked at home. The issue is the poor quality and inconsistency. The shrimp was ok but it’s obviously cheap quality. The shrimp sizes are some small and medium mix and a little salty. Fried rice was decent hibachi fried rice as well as the sauces. Veggies were decent, cooked very soft and a lot of sauce. I saw other post pictures with red bell pepper in the veggie mix but we got none. The big issue was the “steak” we ordered is terrible quality we couldn’t eat it and it’s now money wasted. My son loves steak and this was so chewy and gross, it’s sliced unevenly cut pieces of cheap quality as opposed to actual hibachi places that cook the steak and dice it up. its very disappointing as steak is one of the more expensive choices on the menu. I know this fast food style type of hibachi will appeal to a lot of people but there were issues with our food that will not make me a repeat customer unfortunately.
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