Heirloom Restaurant

  4.0 – 130 reviews   • American restaurant

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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in Heirloom Restaurant 14722

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Heirloom Restaurant – Chautauqua Institution

Heirloom Restaurant and Lobby Lounge. Enjoy delicious food, wine and craft cocktails at the beautiful Athenaeum Hotel on Chautauqua Lake.

Heirloom Restaurant at the Athenaeum Hotel – Chautauqua, NY

Heirloom is a full-service restaurant that is located in the historic Athenaeum Hotel on the grounds of Chautauqua Institution.

Athenaeum Hotel Heirloom Restaurant, Chautauqua, NY

A full-service restaurant that is available to hotel guests, Chautauqua visitors and guests coming from off the grounds for a great dining experience.

Reviews

Ruby Stone
This is a lovely restaurant with a beautiful view. We arrived early because it was an event night at the amphitheater. Glad we did because food took a bit longer than anticipated. Staff was friendly. The only reason they are not getting 5 stars was the steak was overcooked and we did not have time to let them fix it. We would go back but on a night with no events. The artichoke lemon chicken was amazing.
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Jeffrey Loomis
We rolled into Chataqua early for a concert outing in search of dinner. The Heirloom Restaurant looked promising in our searches, albeit a bit difficult to get to being in a gated community with almost zero parking on site. Not having the first clue about what to do, we stopped to inquire with the hotel valet and succeeded in securing valet parking a stone’s throw from the main entrance.

Although the restaurant was booked full, we were able to order an appetizer and drinks at the bar. Our server unknowingly handed us a restaurant dinner menu, rather than a bar menu, from which we ordered the duck and monkfish entrees with the understanding that the orders would not go in until 5:00 when the restaurant opened.

Just over an hour later, we were abruptly advised that they were not permitted to serve restaurant meals at the bar. Rather miffed, and on a countdown to our concert, we spoke with management. Upon explaining the situation, they immediately re-entered our dinner orders.

So, why the 5 Star rating? This was clearly an oversight and not the fault of our server. We were immediately brought their whipped feta appetizer (Yum!) for the inconvenience and our dinner orders were expedited. The food was delicious, the atmosphere elegant, and we thoroughly enjoyed the balance of our dining experience.
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Martin Nguyen
This is the restaurant that is part of the Atheneum Hotel. During the summer reservations are advised. We are here for breakfast and dinner three days in a row. The food could be quite good but varied day from day. We had incredible salmon one day but the very next day the exact same dish came with a very overcooked salmon. Outdoor seating is hard to come by and can’t be reserved in advance. And the one time we were seated outside it was in the morning when the sun was blinding and the heat much too intense (that was the one time we didn’t ask to be outside!). Some of the waitstaff are definitely younger folks here for the summer and clearly in training. We had some lovely servers at the same time too. They also never had oatmilk which is bewildering.
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Lisa Frederick
Fast, friendly service. The food was presented very well, delicious and on the smaller size in terms of portions for lunch. We sat outside on the veranda overlooking Lake Chautauqua. We had a humus appetizer to start, then I had the watermelon gazpacho soup ($14) and my husband had the Chicago hotdog ($15). I had ice water and my husband had a coke. The only drawback was the food was pricey for what we ordered, but we paid for the view and location. $49+ before tip.
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Christine Kurjan
The building is closed for winter, but the management hasn’t updated their google maps to say Temporarily Closed as other restaurants in area do. (Bummer!)
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tom kiebala
My server Marcy was terrific. She was attentive without hovering. She took time to describe dishes and told me items that she thought i would enjoy. As a first time guest, her info about Chautauqua was a blessing. My southern tier burger hit all the right notes w the reverie goat cheese playing off the savory meat. The roasted brussel sprouts w onion jam was delish. If visiting here…u must experience and ambience!
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Anna Gerberich
It was ok. Food took a long time to be delivered to the table. Also, I got bread scraps and they were “out of butter” for the bread. Not worth the price!!!!!!!!
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Tamara Dull
Since we were staying at the hotel for the week, we had 2 dinners and 1 brunch here. You can’t beat this restaurant for location, ambience, and charm. Weather-permitting, ask to eat outside on the Porch to take in the great view of the lake and the lawn.

So why only a 3-star rating? It’s because of the food.

The menu selection was good, but the preparation and taste of the dishes are uninspired and mediocre at best. For the price, the value isn’t there. Even though the brunch buffet is plentiful, the quality is no better than what you’d find for free at the Residence Inn.

Go for the Porch experience. Just keep your food expectations in check.
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MzFabu
The food was simple, yet exquisite and flavorful! The wait staff were extremely welcoming, friendly, and accommodating.
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M Al
For such a gorgeous restaurant, they really need to work on their service and food quality.
My friend and i went for dinner and had to wait 15 minutes for a server to come up to us. She brought out the food quite quickly but it was cold. I couldn’t eat my meal. I waited for her to come back to check on us so that I could tell her but she never did. We waited for a very long time for her to come back to our table.
The food is definitely not worth the price. It’s was bland and cold.
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