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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food chain fixing up individual & family-style fried chicken meals plus Southern sides.
Address and Contact Information
Address: 14302 Westheimer Rd, Houston, TX 77077
Website: http://www.hartz-chicken.com/
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Hartz Chicken Buffet – Houston, TX Restaurant | Menu + Delivery
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Reviews
Lupe Garcia
Ordered $40 worth of food and they gave me a extra leg instead of my 2 wings. I paid for white meat but the kicker is they are running some sort of underground daycare in the lobby and the man that is the manager didn’t even bat a the there was toddlers all over crawling on blankets. I didn’t get good service from the younger Asian lady she was so rude. The food was super greasy through the bags and she didn’t want to give us sauces , napkins or even a folk to eat the food with. I just think that something should be done because it wasn’t even 8 pm and the lobby was closed for Daddy daycare to do it thing but I had to eat in the car. I wanted to order some drinks but they rushed me on the microphone. And the wait in the drive thru was unacceptable. We waited at least 15 minutes to order and another 15 for out food. I wasn’t at all satisfied and if you are looking for the buffet they didn’t have it going on so idk when that is suppose to be happening. I don’t suggest coming here because the service is terrible and I shouldn’t have to even go there on how safe it is to have a baby or 3 crawling around along with what looked like people living in the lobby. What is really going on ? Who authorized the daycare chicken place ? Do the kids work there ?Is this a all the time thing happening after hours ? Does the city health department even know it’s 2 businesses going at once ? And if not.a daycare why so many children after hours? And if wasn’t after hours then why lock paying customers outside to eat in their cars? Questions I want answers to and don’t try to mute my review because this is my right to show and say my experience . And the macaroni and cheese sure aint macaroni it tasted watered down with no salt at all. The chicken was so greasy it was leaking grease through the paper bag. The only thing right was the rolls and the mashed potatoes. They really didn’t do a satisfactory job and don’t deserve any stars.
… moreNaraporn Stevens
Chicken was over Cooked. Meat shrink to the bone.. should cook 12 minutes instead of 15 minutes.. I would love to go back , it is near by my house. Oil need to change , the chicken look burnt dark.. head quarters should come and look at the chicken in this store on Westhimer near high way 6.
… moreOnlywhat Ilike
Been to many Hartz buffets but this one was unlike the others. Had to wait a very time for corn, and drumsticks and had to pay extra for jalapenos. The ventilation isn’t good and price per adult is higher than the others…
… moreDemika Foster-Smith
Really enjoyed the food customer service was beyond exceptional. The energy was very inviting and comfortable dined in with my family very pleasant experience.
… moreNorman
The buffet was wonderful! Food kept at the right temperature. A minor issue was the air conditioning not working well but that won’t stop me from going back!
… moreFelicia Jones
I have dined here before today, and brought others with me. I went to the restaurant today for the lunch buffet. The chicken on the table was dry. I asked for a fresher piece of chicken. The manager gave me another piece of chicken but it was not fresh. It was dry as well. I asked the cashier for fresher piece. She gave me a fresh piece. Then the manager came from the back to my table to tell me she does not want to waste food and told me the chicken was not dry. I told her it was dry to me and I don’t pay for dry food. She proceeded to push the chicken in my face stating that the chicken was not dry. I asked her if my preference of how I prefer my chicken bothers her I would not come back. She responded by saying don’t come back. She wanted me to accept what she said. This lady confronted me about how I should eat my chicken. Well she no longer has to be concerned about me or my family. We will never go back again. She can continue to sell dry chicken to people. Watch your chicken folks!
… moreThurian U.
Came by after work on Sunday, no complaints in drive thru. Fries and gizzards were fresh and hot, good to snack on the way home. Generous portions. Person who took my order was very accommodating.
… moreTwo Peas
Not to be harsh but the only thing I enjoy from here was the CHICKEN!!! Everything else was horrible… WOW Well until next time signing off Two Peas
… moreWendy Garza
EXTREMELY POOR SERVICE FOOD IS OLD IN THE BUFFET ! THEY WILL SERVE YOU THE CHICKEN THAT HAS BEEN SITTING AND DRY BEFORE GIVING YOU A FRESH FRIED PIECE OF CHICKEN EVERYTHING IS DIRTY ‼️ I SHOULD HAVE ASKED FOR A REFUND
… moreLaLainya Johnson
I have eaten at this location for about 20 years. The location is kinda run down. The chicken strips tasted fishy which makes me think all meats are fried in the same oil. My husband asked for sweet tea. The sweet tea was empty. He tried the non sweet tea to add sugar, but said the tea tasted rancid. We drink sweet tea every day, if we say it is bad, it is bad. It was only 7pm…hours before they were to close…my husband asked if they could make fresh tea, they refused. He was quite unhappy and he won’t be going back. I go because they are one of the few places i can get chicken livers. I was very disappointed in their lack of customer service when i actually brought people to eat with me.
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