Carmela Jackson
I went through the drive-thru I was the first car there last car out of the 4 car they had to park waiting for our Order… They Mess it up Twice and when I finally got my order the Biscuit & Gravy my Biscuit was Hard like a Rock the inside was not to hard. I was able to eat just a little and they didn’t put know Silverware in the Bag I also ask for a Cup of water never receive it. I tried to call several times the msg said they was not taken calls at that time. The overall service was poor and I want be going back again!!.
… moreKathy Kaonohi
Went through the drive-thru around 7:00 am this morning before work. No one was in the dining room or drive-thru at that time. I ordered a Biscuit and Gravy. My total was $5.05 with tax. I had a few minutes extra so I figured I’d pull into a parking spot and eat real quick. I open up the container and my biscuit was cold and hard as a rock and my gravy was cold. I decided even though it was only $5.05 I wasn’t eating it. I go back through the drive-thru and tell them the biscuit was hard and cold and the gravy was cold and I would like a refund. I pull up to the window and about 2 minutes later they arrive at the window, open it, hand me my money back, and close the window. Not a word! No apology, no offer to remake the order so I could eat before I went to work. That’s why I stopped there! To eat! No nothing. Extremely rude way to handle a customer service situation. I haven’t been to that location in awhile and definitely won’t go back. Drove past there around 12:30 pm after I got off work and the parking lot and drive-thru were completely empty again. Terrible service, terrible food = No customers. The management team needs to train their employees better on providing quality food and service if they want to continue to keep their doors open. Or maybe the manager needs to be retrained on how to better coach and lead their staff.
… moreLevi Richardson
Little guy in charge has a great mustache. He is always making sure the whole store is clean including several trips to the dumpster area! I will be back!
… moremattdavidpiatt
Ordered a monster burger which has two burger patties, 3 slices of cheese and bacon. It’s 12 dollars after tax. This is what was handed to me lol. Pathetic
… moreTammy Pickard Babcock
Hardee’s what happened!!!!
You had good service and great fish sandwiches that were huge now tiny. The women working there today were acting like they hated there jobs , fountain drinks water logged no Hi C. Just look at this fish sandwich. What happened to that delicious fish sandwich that hung off the bun. Not worth the money we spent and this fish tasted fishy.
… moreTarra Hamilton
Wish I could give them a zero on there food alone. What is going on? Last visit another customer took my food but that’s not on the employees but when I did finally get my food it was wrong. Then I went today and my biscuit was made incorrectly again and burnt both times I couldn’t even eat it. 20 bucks down the drain. Never again.
… morePenny Daly
Breakfast served until 1030 Burnt biscuit Cold egg this was 815am Hardee’s University st peoria il
… moreRhonda Yemm
Female at the window was more interested in someone at the stop light than the customer she eas waiting on.
… moreDustin Eskew
Very good experience! Timere was awesome team member best service I had in a while.
… moreCathy Taylor
Unorganized. Did nit get adequate amounts of food. Forgot items in order. Terrible attitudes not enough staff
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