Erica Pitts
Disappointing experience at the Hardee’s this morning, in Newberry, FL. We ordered breakfast and paid extra to substitute a chicken fillet on a breakfast platter, but instead received an old fried mystery meat. The gravy had no sausage, the hash browns were cold, and the eggs tasted like they were cooked in old butter or grease. We also ordered two grilled cheese sandwiches and both had a small strip of bacon. For a $24 order, this level of quality and accuracy feels there has been a very big shift in quality control. As I worked in the restaurant industry for years as a teen. There are food and safety regulations in place due to this type of behavior. If the employee was so willing to serve this with no problem, then what kind of respect would they have at their work station or possibly hygiene at work? This lack of respect is what they are willingly giving to a paying public. What are they doing that the public cannot see. The phone number for this site is also disconnected.
… moreTonya Wegesend
Must be short staffed. I waited in the drive thru line for close to 20-25 minutes. Food was meh at best. The gal at the window was pleasant but I could see she was running around trying to do the stuff of 2-3 employees. Kudos to her.
… moreMichael Gordon
Cold Fries straight out the bag. Got home and my #1 burger was smashed and cold. Recycled food left over or cooked prior and stored. $27.00 of my money wasted.
… moreVictoria Zeigler
Took over 30 minutes in the drive thru, just to get inedible food. Not even worth trying to go in to get a refund due to the obvious understaffing and bad attitudes of the employees.
… moreSusan Smith
I stopped going to our Newberry Hardee’s several years ago. I needed breakfast so pulled up my app and went to order. The app charged an extra $1.00. When I got there, I explained the situation. There were two managers that, without question, fix the issue and on the road I was again. Thank you to Kida and Daphne.
… moreRoss Ambrose
It’s fast food but served by a great team. They seem happy to work together and listening to them prepare drive through orders really seem to be trying to get orders right – including special request. Also, it was lunch time and I had no issue finding a clean table to sit at
… moreLonnie Kirk
15 mins in drive thru and still a car ahead of us . I go inside pay for my food to have to tell the girl I really don’t need a bag at this point just want my food. She had bag in one hand food on the counter but was to bizzy hollering at the cook who was trying very hard to figure out the orders cuz they were put in wrong. Well here fine drive thru girl to talk at same time other girl was to cook now both are yelling at poor guy . They definitely can’t move their hands as fast as their mouths . Needless to say my food was cold no napkins no silverware. Try eating biscuits gravy by hand going down the road . Those 3 girls today need to be fire in middle of a bizzy shift show them what public humiliation feels like and give the cook a raise . The worst food and service I’ve ever had at a fast food restaurant. 30 mins of my life I’ll never get back
… moreDayna Marigliano
Went through the drive thru. Was very quick which was nice. Food was good, a little disappointed that they didn’t have the bread for the sandwich and the mayo was a little heavy but it was still very good. Chelsey was very nice and very helpful.
… morepeter pensa
What there for lunch and we’re not happy campers
My hamburger looked like somebody sit on it , and my wife had the chicken tender. They were overdone , and only a few of them to start
The counter person asked us whether we wanted medium or large. We thought it was the regular size. When we got our check each one of our entrees , we’re charged an extra two dollars apiece.
… moreDenetra Nelson
Associates were friendly; acknowledgement was on point; Not sure about food- I was picking up for someone else.
Cleanliness was horrible. The rugs entering in and out of the store were nasty. The door was very nasty- not cleaned in months. Parking lot nasty. I would not eat at this Hardee’s, due to its appearance.
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