Noah
Being open to the air and delivering prompt service with respect to movie times definitely wins HBB some points – but the overall food quality is not quite there to earn 5 stars. It’s bar fare with lots of burger options and obviously mega convenience to the theater — probably exactly what lots of people need.
Definitely a step above casual fare so credit where due, but it’s edging toward prices that really should suggest gourmet.
(Although it’s rare for many to care these days, big points for excellent air circulation since they leave the whole front open to the street.)
… moreÇee Lu
Food has gone downhill in the last year or two while the prices of course have gone up. Soup is $10!!! I had crab bisque soup. It didn’t look like crab bisque. It didn’t taste like crab bisque. It was lukewarm with too much pepper. My friend enjoyed her French onion soup. We shared the pulled pork sandwich which came with chips. They were burnt.
… moreKerri Weisman
The food here was horrible. We got cheesesteak eggrolls that were OK. The buffalo chicken eggrolls were not good at all. I don’t even know what they tasted like. The crab dip had no crab in it at all. It was more just cheese. The pretzel was OK. They served it with some sauce. They should really serve it with mustard and cheese. The burger sucked as well. The outdoor patio was nice and the service was good.
… moreJust Wingin it!!
Wait staff was horrible. Very slow time for them and wait staff seemed very inconvenienced that we came there after seeing a movie. Food was terrible. A burger bar that cant make burgers is a joke. Chips that come with burgers are nasty. All other food we got (appetizers) weren’t good either. Very disappointing. Go somewhere else. Way over priced for the food quality and wait staff.
… moreN Matuszewski
The Texas Burger is the BEST burger that I’ve ever had anywhere! Aidan was great server and took awesome care of us! Really enjoy this place! Upgrade to the truffle fries.
… moreMadison Grande
I recently went to the Burger Bar with my boyfriend and we decided to sit at the bar. It took the bartender, Hilton, 30 minutes to greet us and ask what we wanted to order, meanwhile, the restaurant was EMPTY. One of the managers, Kath, was sitting at the bar on her laptop, and didn’t do anything to help speed up our service. We finally placed our order at the bar and Kath went into the kitchen and immediately started screaming at the workers. We couldn’t make out what she was saying, but it was not right and definitely not how a manger should be talking to the people who are making the restaurant work. It was very inappropriate and it brought the overall atmosphere down. She then walked out of the kitchen with a meal at sat back down at the bar and was eating until we left. We were there for about an hour and a half. When we got up to leave she was still just sitting at the bar. The owners seriously need to reconsider who they are letting manage their restaurants. I felt so bad for the workers. Hope this helps!
… moreFrank Davis
I have been here a few times…and I thought it was just ok. But, I stopped by for lunch today for a burger and it was cooked as I specified. They hit the mark! Many restaurants claim that they have terrific burgers but almost always fall short but not today. I’d go four stars but the staff was a little salty. Not sure if it was the heat or time of day or time of year but in the past they haven’t been like this. I’m confident that can be corrected. I shall return!
… moreJoleen Chiampi-Lazecki
The tuna tacos were amazing! There was one minor issue with our order and our server, Zach was awesome and took care of it immediately and with a smile the entire time! They had live music and the musician was fantastic! We sat outside and it was just a pleasure to listen to him play/sing and watch people walking by singing along! It was a wonderful evening! We’ll be back!
… moreEmma Cartwright
Best burger my husband has had on our vacation. Mediterranean Salad I had was very good. Yummy martini too. Service could have been better though. The server seemed distracted or was just not concentrating as kept on forgetting things…
… moreKyle
The food was good, but the rest of the experience was downright horrible and I hope people choose any of the other excellent restaurants available in the surrounding area.
My wife and I came in for dinner before our movie, and we were seated immediately but it took over 20 minutes for us to get any attention from the wait staff. The waitress did the bare minimum, we did not get drink refills, all of the employees walked around like they did not want to be there, and to top it off the food was extremely expensive.
The icing on the cake though was that this establishment charges a surcharge on debit transactions, even though this action is both illegal and in violation of Toast and Visa compliance. I have since begun the process of filing reports through both those entities as well as legal ones, and i wholeheartedly encourage everyone to avoid this establishment.
I’ve been coming to Stone Harbor multiple times a year for the past 30 years and this restaurant is by far the worst there currently. Go to Fred’s, go to the restaurant next door, go to Stone Harbor pizza! Go anywhere but here.
UPDATE:
To correct the false information provided by Stone Harbor Burger Bar in response to my review:
– The incorrect charge was $1.86, not $1.65
– I was never rude, never raised my voice and never used any coarse language of any kind while interacting with wait staff.
– The hostess at the door was rude and on her phone while serving guests.
– I brought the issue to the attention of my waitress when the bill arrived and was given false information it, no attempt was made to rectify the situation.
– When I asked for a manager, they were ill-mannered and also did not make any attempt to rectify the situation.
– I informed them that since they were not willing to rectify the situation, I was going to be filing complaints against the restaurant.
– Since both the waitress and the manager was insistent that I was wrong, but now the “owner” is stating that the charge was a mistake, it only reinforces my original sentiment on the customer service this establishment provides.
… more