Familiar Chinese & Thai dishes, plus a long list of lunch specials, served in a no-frills nook.
Address and Contact Information
Address: 1215 S Harlem Ave, Forest Park, IL 60130
Phone: (708) 488-8181
Website: http://happychefil.com/
Order and Reservations
Reservations: happychefil.com
Order: Order online
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Happy Chef | Order Online | Takeaway food |Forest Park, IL 60130 …
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Happy Chef Reviews – 1215 S Harlem Ave, Forest Park, IL, 60130
Reviews
I used to reside in Forest Park for years, and during that time, Happy Chef was a place I ordered from often and never had issues with. Because of that history, I trusted returning after not eating here for a while. Unfortunately, that was a mistake.
On December 12, 2025, I spoke with a woman named Liz regarding placing an order for that Friday. My friend picked up the food from the Oak Park location and brought it back. We ordered two fried rice dishes—one combination and one regular.
As I was preparing my plate, I found a long strand of hair inside the rice. We immediately decided not to eat it and called the restaurant. When opening the second container, we found another long, gray strand of hair in that rice as well. Both orders were contaminated.
When we called to report the issue, Liz was extremely rude, dismissive, and combative. There was no apology, no concern, and no professionalism. We were placed on hold for over 10 minutes, treated as if we were the problem, and she refused to provide a manager or owner’s name. She insisted that nothing could be done unless we physically brought the food back.
We explained that we live over 50 minutes away and would not be returning until the following Friday. Still, there was zero empathy or effort to resolve the situation.
When we eventually returned the food, the treatment was just as poor. The person handling the situation was rude, would not even look up, and again offered no apology. We were told that $10 would be kept because we purchased a large sweet and sour sauce.
Finding multiple long strands of hair in food is a serious health concern, especially since my young daughter was eating the food. This is unsafe and unacceptable. Luckily, I inspect food carefully, but no customer should have to worry about this.
Because of the food contamination and the way we were treated, I will not be returning. I believe in fairness and accountability, so this is not ending with just a review. I will be contacting the local health department, which is the appropriate authority for addressing food safety and sanitation concerns.
I strongly recommend that anyone considering eating here carefully inspect their food. Standards have clearly changed, and not for the better.
I had a very disappointing experience with this restaurant, mainly due to poor food safety and even worse customer service.
I live in the southwest suburbs and am only in the city about once a week. I ordered takeout for my family, and when we got home, both large orders of fried rice had thick, long black hair in them.. very noticeable and completely unacceptable. We had to order food from somewhere else.
I called to inform management, and instead of empathy or an apology, I was met with attitude. I was told I had 24 hours to bring the food back for a refund, despite explaining that I do not live nearby. The lack of understanding and concern was extremely disappointing.
When I returned for the refund, the situation got worse. The employee at the front desk did not apologize and handled the interaction aggressively. He first put $10 on the counter, saying it was for a jar, even though my total was $26.71. When I returned both orders and asked for my refund, he then placed $22 on the counter in an aggressive manner. At no point did anyone take responsibility or show basic customer service.
I work in management, and the way this situation was handled was unacceptable. Customers deserve respect, empathy, and safe food. I will not be recommending this place and will be reporting the incident.
Food safety and customer service need serious improvement. Hair nets should be worn. Smh!! #DoBetter!!
They were horrible.
Rubbery and full some kind of coating.
I mentioned it to them
They said it was a marinade.
Last time they were really good.
That’s why I ordered again.
They’re full of Condensed Canal Water