Address and Contact Information
Address: 17847 NW 27th Ave, Miami Gardens, FL 33056
Phone: (305) 624-9982
Website: http://www.hammondspatties.com/
Order and Reservations
Order: Order online
Related Web Results
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Order Hammond’s Bakery – Menu & Prices – Miami Gardens Delivery
Reviews
First I have to say that the packaging was horrendous, its like they piled a whole lot of rice in a small cheap container and the gravy was spilled in all of the bags, a complete mess. I first had to open each bag and container and transfer the food to bowls and rush to get the bags out of the house.
After transferring the food to bowls I was finally able to fix our plates to eat.
The only meat 2 of my family members eat is chicken and I’m the only one that eats beef. I tasted both the brown stew and curry chicken and it was just meh…they didn’t like it at all. So I fix my oxtail plate and sit down to eat, I wish I had read the review on here about the burnt oxtails, then I probably wouldn’t have ordered them because that review was absolutely correct. They were burnt and tasted burnt which made the rice with the gravy taste burnt. I had to throw the whole thing in the garbage. Thankfully the app I ordered on gave me back the $17 plus tax for that plate. Although we threw the rest of the food away I didn’t complain. I do know that I will never order from this place again.
Oh, another thing, I ordered 3 patties a spicy beef, mild beef and a jerk chicken and all I can say is they were just ok.
On the way home, I couldn’t resist enjoying one of the patties—and it was just as delicious as I remembered. But to my surprise, the next one I bit into was filled with ground stew chicken. As it happened, the entire batch had been mislabeled.
I contacted the bakery, and I was truly impressed by how quickly and professionally the management team handled the situation. Not only did they identify and correct the issue right away, but they went above and beyond by personally delivering a fresh batch of patties directly to my home. And let me just say—they were the best I’ve ever had from Hammond’s: perfectly flaky and full of flavor.
To make up for the mix-up, they included six additional patties in the delivery—three of which were ackee and saltfish, and just as delicious. This kind of transparency, responsiveness, and generosity defines outstanding customer service. Hammond’s is setting the standard, and I couldn’t be more appreciative.