Originating from Sichuan, China in 1994 Haidilao Hot Pot Seattle is the largest direct-operated hot pot brand in China and a globally renowned Chinese restaurant chain, with a total of over 1 billion customer visits. Since 2019, Haidilao has been ranked among the world’s leading restaurant brands by brand value for 5 consecutive years – the sole Chinese restaurant brand to achieve such recognition. The Haidilao brand operates more than 1,400 stores in 16 markets across four continents, including China, Singapore, the US, South Korea, Japan, Canada, Australia, and the UK. Through continuous product and service innovations, Haidilao spreads Chinese hot pot culture to food enthusiasts around the world, earning customer adoration globally.
Address and Contact Information
Address: 600 Pine St Suite 355, Seattle, WA 98101
Phone: (206) 858-1803
Website: https://www.superhiinternational.com/serve/storeSearch
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HaiDiLao Hot Pot Seattle – Pacific Place Shopping
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The kids absolutely loved the cat robot delivering food. It made the whole experience so fun and memorable for them. We ordered the double-sided pot with tomato soup and spicy broth, which was the perfect combination for our family. The tomato base was rich and comforting, while the spicy soup had just the right kick.
The vegetables were fresh, and the beautifully sliced beef was a hit with everyone. We also appreciated the seasonal fruit buffet at the end — such a refreshing touch.
Most of all, the waitstaff Tony was incredibly courteous and attentive. The service truly stood out.
We’ll definitely be coming back, hopefully with a bigger group next time!
The restaurant was very clean and well organized, and the overall environment felt comfortable and welcoming.
Special thanks to Michelle for her outstanding service. She was friendly, attentive, and made sure we had everything we needed throughout the meal. Her positive attitude really made the experience even better. Highly recommend this place if you’re in Seattle!
Service is equally commendable—Tony, in particular, delivers a level of attentiveness and warmth that elevates the entire experience. A place that proves even hotpot to-go can be done with care, precision, and genuine hospitality.
The broth options were flavorful and well-balanced — especially the spicy soup, which was rich without being overwhelming. All the ingredients were very fresh, from the meats to the seafood and vegetables, and everything was well presented.
Even though there was a bit of a wait, the thoughtful service and small complimentary snacks made the time pass quickly. The restaurant was clean, comfortable, and perfect for dining with family or friends.
If you’re looking for high-quality hot pot with outstanding service in Seattle, Haidilao is absolutely worth a visit. Highly recommended!
The food at Haidilao Hot Pot Seattle is fantastic! The ingredients are fresh, the soup bases vary, and the dipping sauces are plenty to choose from. The buffet-style setup is super convenient and offers a great variety to choose from. For about $50 per person, the price is very reasonable considering the quality and portion size.
Service:
As always with Haidilao, the service is top-notch. Staff are attentive, friendly, and quick to help with anything you need—from refilling broth to making menu recommendations. They truly make the dining experience enjoyable and comfortable.
️ Environment:
The restaurant is clean, modern, and well-organized, but not all seating spots are available even when they appear unoccupied or unbooked, which can be a bit confusing during busy hours. Still, the overall ambiance is pleasant and lively. ✨
The service was excellent—Trent is very attentive, friendly, and quick to help whenever we needed anything. The atmosphere was comfortable and clean, making it a great place to enjoy a meal with friends.
Overall, everything from the food to the service and environment was top-notch. I would definitely come back again and highly recommend this place if you enjoy hot pot.
One thing to note: Please be mindful of cross-contamination with the raw ingredients, as I wasn’t careful and ended up with food poisoning.
They do give out complimentary candies at the end, which was a sweet finish. Overall a decent experience, but I personally prefer Qiao Lin for hot pot.
They anticipated what we needed before we even asked, kept our broth and ingredients flowing, and made the whole dinner feel special and fun. Haidilao is already known for great service, but Tony, Dolo, and Luis genuinely went above and beyond. We left feeling so well taken care of and already excited to come back. Highly recommend both the food and the team here.
My favorite is their snack bar, this time we got to snack on corn salad, kelp, and spicy oyster mushroom salad!!
Also don’t order too much as they have an amazing variety for desserts!
bonus. they have a 9pm happy hour where if you order a la carte it’s 31% off!
I absolutely love hot pot, especially when winter arrives. We always get the quadruple pot with four different broths: one classic spicy ️, one rich chicken and pork belly soup, one seafood-flavored broth, and the fourth is just plain water (perfect for milder tastes).
If you want to ladle some broth to take home, just turn off the power. and let it cool for about 10 minutes so it’s not scalding hot.
During winter, we go almost every week! Their snack bar is amazing — unlimited appetizers, fresh fruit, all kinds of snacks, and a huge variety of dipping sauces that you can mix however you like. It’s the best!