Kortni
Our first time eating at Hacienda, Chips are amazing ! Salsa is so so but asked for the hot salsa much better and was amazing. We all got beef Chimichangas and loved them we were so stuffed. Staff was great too.
… moreNolan Garcia
craving hacienda fiesta fries for weeks and this is what I get 🙁 is the fiesta in the room with us? the answer is no it wasn’t. definitely don’t recommend coming on s busy night if the kitchen can’t handle the heat. I even over heard the servers in the server station saying the kitchen crew was a mess. -.- nobody wants to be the person who has to feel like a karen and complain about their food in person and especially when in a hurry. so here I am complaining from the comfort of my home. Consistency and quality is a changing sadly.
… moreHeather Kercher
My family has frequented Hacienda for years but the last few times the service has gone downhill. Today our table was out of chips and we waited patiently, but our waitress was nowhere to be found. We eventually had to ask another server for help. It wasn’t busy today, but it seemed the team had other priorities. The food serving sizes are significantly smaller and prices are higher. The chips, salsa and ranch were great though! I just wish they’d get their service on point more consistently!
… moreMatthew Foster
Friendly service and good Mexican food, and a pretty large selection on the menu. The chicken sandwich was only so-so, dry meat. Otherwise, the only downside was the restaurant felt a bit dirty due to old furniture and old, sticky menus. However, the food was well prepared and served with clean dishes and utensils, no issues there. Just that feeling. Waitress was excellent – friendly, fast, and attentive to each person in our party of 7.
… moreGrant
Food is mediocre. Krazy had very satisfactory service and even brought us to go drinks without even asking. There were several tables that weren’t clean around us even though the guests had left. Restrooms need a good cleaning.
… morejared willett
Overall decent for price, but the salsa… It’s been blended into a smooth red paste that pours like ketchup having an identity crisis. Zero chunks, zero texture, just glossy tomato soup pretending to be salsa. Good food salsa not so much.
… moreKELSEY SMITH
Manager with a power struggle, and who clearly loves to argue my husband has been ordering the original wet burrito with ground beef , no lettuce and no tomato for a minimal of 15 years at Hacienda. Well today we brought it to the managers attention that there were big chunks of onions in his wet burrito at which she argued onions always have come in the wet burrito… He let her know that that’s the only thing he ever eats at Hacienda and there’s never been onions in it before so is that something new, and she said I’ve worked here for 20 years there’s always been onions in the wet burritos. She ended the conversation with “since you don’t like onions for future orders don’t get the wet burrito then”as she walked away … and to prove my point Iv called all the local haciendas and asked them if onions come in their wet burritos and the answers were all the same, onions never have come in the wet burritos.
… moreDaymeyin Goodison
Ate here for the first time in a long time. Food was really good and the service was amazing. Maddi made our visit interesting in the most positive way possible. She was cery engaging and her service was just flawless altogether.
… moreMarissa Swinehart
Went today for my daughter’s birthday it was amazing, our waitress was Tori and she’s absolutely amazing! She took the time to have a conversation with my daughter and was extremely friendly. Will definitely be back
… moreYuleydi Garcia
I had never gone to Hacienda ever and the first time I go I had the worst experience I’ve had in dining, I’ve never been one to write a review but this time I felt beyond upset. Me and a couple of friends attended last night as soon as we get there the host who is supposed to be the first impression of the restaurant was rude. She seemed annoyed and when we started walking in just because we stepped a few steps ahead passive aggressively said “you know where you’re headed” that for me already gave me a bad outlook of the place. Secondly we get sat, dismissively might I say, and we have two servers staring us down and then the girl complains in front of us how she just got sat and she shouldn’t have got another table. So the host comes back up to us and moves us after we had already sat down just because the server, out loud, spoke out. Then we order a queso dip and it’s not even hot had to get it reheated. My friend orders a margarita as his drink then later on he orders a singular shot of tequila. He proceeds to ask for another one a bit later and the server asks him if he’s driving and that “he’s being goofy”. We were just some friends out for a dinner and hang out, we were just having a good time that’s all, only 2 of us were drinking. We let her know that and said we had all carpooled together. Still she refused like that’s crazy especially when we’re already paying 8$ a shot and confirmed he’s not driving like he had a mixed drink and a single shot nothing crazy all because we were having a good time with each others company. At this point we’re all enraged along with all the other things we had to deal with from our experience. My friend has been going there a while he invited us all there brought three new customers and we all left furious, more so him because he’s a regular and he spoke well about the place only to be the one let down the most. I’m not sure if it’s because we were a young table or why we got treated so poorly it was ridiculously I am never going back and definitely don’t recommend. Hope this gets fixed because with poor service like this you won’t retain any customers.
… more