Rob
Currently writing this review from the Habit drive thru. I’ve been here for 15 minutes and the line has not moved. Not once. At this point I feel like I live here and should start paying rent.
I had to pull up to the speaker to order, waited about three minutes in complete silence, and finally said hello. The response was oh do you need something. No, I just pulled up for the ambiance.
Look, the food is good. That is the only reason I am still in this line with no escape route. But this drive thru situation is wild. Habit, I love the charburger, but ya have to do better than this.
… moreMartin Corona
Coming from Tecate to San Diego I always stop for a good bite at this place. Good as always! An update: today 2/17/26 I stopped for my usual hamburger combo. Some how I screwed up and ordered only a hamburger and a drink. So, I told attendant I was missing my fries. She checked and told me I didn’t order fries. But then she said: let me give you some fries so you don’t miss them. So. I said, no, no thanks. I took a table and started eating. Minutes later she came over with a free order of fries. What a sweet heart! It makes your day bumping into someone so nice. Before leaving, I went to the counter, thanked her again, and a left $100 tip. I couldn’t leave without make sure she would feel good just as she did to me with her act of kindness and generosity.
… moreJohnny McGahee
I had high hopes for Habit Burger, but my recent visit left me disappointed. They’ve moved to a self-kiosk-only ordering system, which might seem like a step forward in efficiency, but it ended up being a frustrating experience for our group of seven. What should have been a straightforward process turned into a tedious ordeal, as the kiosks took much longer than anticipated. When you’re hungry and looking for a quick meal, this added time is far from ideal.
What made the experience even worse was the lack of visible staff. There were only three employees in sight, and despite the restaurant being nearly empty—just three other customers were there—it felt like no one was available to assist or keep the process moving smoothly. This setup made the dining experience feel impersonal and inefficient.
To top it off, the overall vibe of the restaurant didn’t help. The lack of energy, combined with the minimal staff presence, made it feel more like an afterthought than a place that values its customers. A dining experience is about more than just the food—it’s about how smoothly everything runs, and unfortunately, Habit Burger failed to deliver on that front.
This visit was a stark contrast to what I hoped for, and I left feeling disappointed. For a restaurant trying to set itself apart, the self-kiosk-only approach and lack of staff attention made it feel more like a chore than a treat. Unless they rethink their customer experience strategy, I don’t see myself returning anytime soon. If you’re in a hurry or with a larger group, you might want to look elsewhere for a better dining experience.
… moreKurt Hirons
I wanted to try this place due to the hype and it was good! It took a bit for the food to come out but good food takes time. The burger was dripping with goodness. I liked it and might try it again. My expectations were high and they did not disappoint!
… moreAnna M
The food is fine. The, what I’m assuming is the manager, is not a welcoming individual. I’ve been here about 5 times in the past few months when he was working and he is consistently rude. I don’t know if he hates his job, dislikes women with babies or just doesn’t want to put the effort into moving around in a kitchen environment and is angry about it. The female cashier was pleasant and has been the few times I’ve interacted with her. It’s a shame because the food is pretty good at this location.
… moreDerick Ragsdale
This location always seems to be not up to the standard of most Habit restaurants. I placed an order for delivery. My burgers weren’t prepared as I had ordered. I ordered regular fries and sweet potato fries, both of which were old and tasted like they had been sitting around for some time. All of this made for a very unpleasant dining experience. I would suggest another location if you are able to get there.
… moreAmmar Matloob
The burgers are really good as well as the service… we love it
… moreJeff Kunu
Burger King gone that’s great. To be honest I don’t eat at Burger King. So now all new Burger fast food Burger joint. I think the Habit reviews tell the story. The problem is the food is never cooked as ordered. I have eaten there a few times. Both times I order well done I like my food cooked well done and hot. Both times food Is not hot and not cooked well done. The employees are nice and it could be good. It’s just the orders should be cooked as ordered. That’s not asking for much. To bad I will give them another chance and see what happens. Had the Veggie Burger and the Chicken Sandwich. The reviews are all complaining about the same thing. Under cooked cold food. So it’s clear they need new cooks. The bottom line is it’s fast food I prefer not to eat fast food and really don’t. I tried the Veggie Burger and Chicken Sandwich oh well it’s just another fast food Burger joint. I think Burger King is the owner. No more fast food dumps needed. One more thing I want to mention is the Men’s restroom is nasty. It needs to be cleaned at least two times per hour. The floors are very nasty and there is no reason to not stay on cleaning the Restrooms on a regular basis is a must. Poor Management all the employees need a plan of action. Can’t blame the employees it the poor Management of this Burger joint. (07-27-22) I have eaten here a few more times I think it’s getting better. I don’t eat meat, the Veggie Burger and the Chicken Sandwich have been much better. Hopefully they will continue to improve.
… moreTelara Sky
When in El Cajon, stop in at “The Habit” for a most excellent dinning experience!! Fantastic Food, Service and Atmosphere. I recommend using the (Mobile Order) so upon arriving pick up and go!! I DON’T recommended using the (Drive Through) you will be waiting 30-45 minutes (or more especially on the weekend) in line and then have the headache of getting out of the parking lot!? Dinning in is nice but (mobile orders and to go orders) will have preference over in store diners. So may want to make that order to go!? The “Habit” will become your HABIT today!! We returned a second time adding the Hershey’s chocolate shakes to our order, WOW SUPERB!!☺️
… morejared maldonado
First time here and wow I’m speachless. The staff and manager at this location are amazing. Felt welcomed as soon as we entered. Very clean and well managed. The food was also top notch. 5 star for sure, highly recommend the chicken club.
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