Gyu-Kaku Japanese BBQ

  3.3 – 241 reviews   • Japanese restaurant

Social Profile:

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Gyu-Kaku Japanese BBQ 95110

Hours

Friday11:30 AM–10:30 PM
Saturday11:30 AM–10:30 PM
Sunday11:30 AM–9:30 PM
Monday11:30 AM–9:30 PM
Tuesday11:30 AM–9:30 PM
Wednesday11:30 AM–9:30 PM
Thursday11:30 AM–9:30 PM

Address and Contact Information

Address: 28 N Almaden Ave Suite 70, San Jose, CA 95110

Phone: (408) 320-2811

Website: https://www.gyu-kaku.com/sanjose

Menu Photos

Order and Reservations

Reservations: opentable.com

Photo Gallery

Related Web Results

San Jose – Gyu-Kaku Japanese BBQ

San Jose, CA. ✻. Reserve a Table Location & Hours View Menus Order Online Earn Rewards Careers. (Updated 3/3/2026). SAN JOSE, CA (408) 320-2811 28 N. Almaden …

Locations & Menus – Gyu-Kaku Japanese BBQ

Northern California. Cupertino · San Francisco · San Jose · San Mateo. Southern California. Beverly Hills · Burbank · Cerritos *Not offering takeout/delivery

Gyu-Kaku Japanese BBQ – San Jose, CA | Downtown SJ – OpenTable

Book now at Gyu-Kaku Japanese BBQ – San Jose, CA | Downtown SJ in San Jose, CA. Explore menu, see photos and read 193 reviews: “We had a family gathering …

Reviews

Rainne Sustal
This was one of the most unprofessional dining experiences we’ve had. Our server, Krista, made it very clear she did not want to be there. From the moment we sat down, there was no greeting, no smile, no basic hospitality — she simply stood at the table waiting for us to order.

In 50 minutes, we were only served three small portions of meat. We had to follow up three separate times just to get any attention, and she didn’t return to our table until the next shift server came on. When I asked if she was the only server working, she said “no” and walked away. Completely dismissive.

We waited 45 minutes for our beer and only received it after following up — and she had forgotten what we ordered. We didn’t receive any water refills until the very end of our dinner. After taking our order, she later came back to tell us they didn’t even have the meat we originally requested.

The lack of professionalism, attentiveness, and basic courtesy was unacceptable. We felt ignored and unwelcome the entire time.

Management seriously needs to address the level of service being provided here, because this experience did not reflect well on the restaurant at all. Definitely not worth $180 that we paid for!!
… more
Leo Lee
⭐️⭐️⭐️⭐️⭐️

Amazing food and excellent service! The staff was attentive, friendly, and made the whole experience even better. The food came out quickly, and everything was fresh and flavorful. The all-you-can-eat menu is definitely the way to go—great variety, high-quality meats, and a reasonable price. Perfect for a fun, interactive dining experience. Highly recommend!
… more
Jenny Hsieh
We have a good time with our friends here, meat and appetizers keep good quality, but the quality of service is just ok, they have problems about short of staff & training about Japanese BBQ service. The grill should be checked & replaced while been using for a while, but they didn’t, the server or our table staff are so busy for running between tables and kitchen for delivery dishes. She forgetting checking about the drink & food satisfaction status at our table. Our drinks are way too sweet for us but we don’t have a chance to talk about it with our server.
I believe if this location hire more server and runner, or the manager can check each table at least onece, the service quality will getting better.
We will definitely come back, hope they get better improvement while we back next time.
… more
Man Xue
I like Japanese style bbq and this restaurant chain has been my favorite since college. However, this specific restaurant is mediocre to be best. The speed of dishes are slow, dishes were just okay, quality of meats are not great cover by marinate so overall it is just okay. It is not worth the price tag anymore
… more
Jake Obremski
Food is great, service is not. Had a long wait time and took forever to get water. Staff is not personable. Server checked in with us once. We wanted to order more drinks, but since we were only asked once at the end of our meal if we needed anything else we left.
… more
Dasha Elgart
Not sure what all the bad reviews are about, but we really enjoyed our experience at Gyu-Kaku. The food was amazing, very flavorful and with great quality ingredients. You get to grill meats, seafood and/or vegetables of your choice. The salads and appetizers are delicious as well. Would definitely come back.
… more
Daniel Wright
This location needs better leadership/structure. It’s disappointing because there are clearly hardworking employees, but the lack of direction shows in the service.

Basic things were missed-forks, drink refills, and having someone available to help. There was no clear server to us, we often waited at the table unsure who to ask. Assigning a dedicated server to a table or sections or clearly defining that role would greatly improve the experience.

The restaurant appears understaffed, and management needs to be more present on the floor supporting the team. The busser worked hard but seemed limited in what they were allowed to do, better training or flexibility could help during busy moments.

One concerning moment was seeing an employee in the back kitchen repeatedly touching his hair, which raised food safety concerns. Literally palm all up in his head, very gross.
… more
Lily N
Won’t be coming back. This was my second visit, and both times the restaurant was surprisingly empty during normal meal hours. We chose this location because it offers AYCE, but the overall quality feels noticeably lower than the other branch. The staff, mostly younger employees, were not attentive and even stepped outside for a smoke break right in front of the entrance. The grill also wouldn’t stay hot enough to cook the meat properly. Overall, I’d avoid this location.
… more
Nicole Spoljar
Great dinner experience at gyu-kaku. We’ve been to different locations before but dined in for the first time at this location.
We got the set menu for 3 people and it was the perfect amount of food. Maybe a little too heavy on the appetizers but otherwise we didn’t have any complaints.
… more
Tao Hu
I am very appreciative of the delicious food and considerate service. There was an unexpected situation with our seating, and the manager graciously comped our meal. This level of service was exceptional and made us feel very happy and well taken care of. The dishes were also delicious – highly recommend!
… more
… View more

Leave a Comment