Address and Contact Information
Address: 5698 NY-12, Norwich, NY 13815
Phone: (607) 336-4777
Website: http://www.gussteakhouse.com/
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Reviews
Bonnie C
Our experience here was awful. In all fairness my food was good; however, that was not the case for my BF. He ordered surf and turf with mashed potatoes. They came out and said they didn’t have mashed. Okay easy fix – no problem. Then the came out and said oops we cooked u the wrong steak. Now his food is 15 minutes behind my food. To top it off his steak was like shoe leather and at $28.00 it should be chewable at the least. We will never return. They never offered to take anything off the bill either. HUGE disappointment!
… moreVictoria Flavin
5 of us went to dinner on the grand opening night and it was busy. The ribs did not disappoint. The recipe tasted the same as before. We also had the French onion soup which was great. The beef fajitas were tasty and filling. Two people had steak. One said it was good but a little dry. The other said it was Ok but had a little too much gristle. The baked sweet potato had the tasty cinnamon butter. The service was great,very attentive. The only disappointment for my husband was that they removed the chili from the menu. That was his favorite thing on the menu. But it was still worth the drive from Lansing.
… moreMartha Toepfer
The prime rib was cooked just right, the baked potato was done perfectly. The service was great! The waitress was friendly,helpful and attentive. The atmosphere was beautiful and welcoming. I am definitely going to eat there again!
… moreMr. AR
A tale of two dinners.
… moreC F (C.S.F)
Would suggest avoiding this restaurant. Food took over 1:15 hours to come out. Table of 7, my steak was well done and 8 oz when I ordered 12 oz medium. Two of the seafood dishes were severely undercooked. Could not purchase a bottle of wine for the table and were required to purchase 5 glasses of the same wine. Our waitress was very pleasant but we could hear and see that the staff was upset. This was the worst dining experience we have had to date. This is sad as there is not many dining options for the Norwich, NY area but we have yet to hear of a pleasant experience at this location.
… moreLEMA FAMILY
Looking for an awful dining experience? This is it. Very slow service. Bartender does three jobs during dinner hour: hostess, bartender, and waitress. Food is overcooked and overseasoned. Small portions. It’s clear the owners have abandoned and just don’t care about this business anymore. First time back since it reopened. Never again.
… moreCherie Miner
I have been 4x now, and each time the service was awful. Our steaks were extremely tough, and we ordered 5 steaks, all which were terrible. It took an hour for the food to come out. The house vinegrette is outstanding, but, not enough to make me go back. Just disappointed. Really expected more.
… moreTim Sweeney
So far I’ve visited this establishment once. Overall it’s decent. We arrived on a Sunday evening and had one of their two meals for $27 deals. Both meals we good, but not over the top. Service as ok too. Atmosphere is casual and welcoming. Will need to try it again to get a better feel for the place.
… moreCindy Stairs
Excellent food. Rustic atmosphere. The wait staff was friendly and even though it was getting late, they did not rush us in any way. They even offered to take a picture of our group and suggested we pose by the fireplace.
… moreJustin Jones
Atmosphere was awesome! Old time hotel feel, service was top notch! Prices were very competitive, the prime rib was one of the best I’ve had! I’m from Jersey, been to Delmonico’s, Ruth’s Chris, etc. This was a meal on par! For FAR less!
… more