Guida’s Pizzeria

  4.3 – 635 reviews   • Pizza restaurant

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Brick-oven pizza is the draw at this simple parlor also dishing basic pastas, burgers, wings & subs.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Guida's Pizzeria 14609

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Reviews

Luch Pietropaolo
Absolutely the worst pizza I’ve ever had in my life. Complete and total sloppy mess that was inedible. I have never in my 30 years of life returned something to a restaurant but this was that bad lol
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Mike Sudz
It’s a bit more expensive than some other places, but totally worth it. Best pizza and wings I’ve had in a very long time. Bonus points for the friendly staff.
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Bryan Vasquez
Asked a handful of locals about a great place to eat pizza and wings, and no one had anything bad to say about Guidas. They did say you need to go to the one on Empire! So we went!
The staff was helpful and answered questions about what we wanted. A pizza, and wings!

The dough was soft and delicious! The toppings were cooked perfectly. The wings were crisp and not overly soaked in the sauce (although I never mind that). Each bite was like heaven. 10/10 would recommend you stop by and try it out. Seating is limited in the inside, but the chance to eat it right out the oven is worth it!
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Thomas Kildea
I used Guida’s catering for my super bowl party. Mark did a amazing job, everything was delicious! I’ve used Guida’s in the past and the food never disappoints.
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Lenzy Blake
And December 26, my wife and I ordered a white pizza with spinach and roasted red pepper topping. We were told that it would take 45 minutes to pick it up and we arrive promptly. I paid my $21 and change for the pizza and added a 30% tip! When I arrive to our destination, we found that the pizza was not a white pizza but rather a regular cheese pizza with the toppings we requested so I called back to share that they did not provide us the pizza we ordered! We were told that the only way that we can get a correction was to bring the pizza immediately back and that was our only option!! I responded by saying how is that possible that you messed up the pizza and you’re telling me that there’s no possible way for us to get a credit for a pizza unless we bring the pizza back tonight! I stated that I would be coming back in to see the manager (gentlemen) that we often see cooking behind the grill And that they behavior was totally unacceptable! When I arrived on Saturday around 11:15am. The assistant manager was Lyn S., when I identified myself and the issue I had that evening she immediately went behind the counter and Retrieved a posted note hanging there. She stated that the folks last night had offered to deliver me a pizza and I hung up! Think about it why would I hang up the phone, then arrive there complaining about a pizza that now they claimed that they were willing to deliver to my home, and yet I hung up, please help me make sense of that claim, you can’t because it’s a bold face lie. Now, Lyn is frustrated with me because I proclaimed that that was not truthful or factual. Lyn was just complaining about how short staffed they are and have no time. She was extremely impatient with me. Didn’t want to hear anything I had to say she just wanted me to leave without being heard! She repeatedly exclaimed, how short staffed they were and too busy to listen to a customer complaint about their poor service coupled with lies to cover their butts! This is clearly a reflection of leadership on their shifts. Lyn finally offered me a “OOPS, Sorry for our recent blunder Coupon”! As a customer, we had to do way to much to receiver the proper response! The photo illustrate below reflects we are loyal customers (Guida’s Bucks) being treated poorly! I only want the respect, entitled to a loyal customer who spends money repeatedly at your establishment. Getting the same type of treatment on two different occasions really makes me question whether or not this is a establishment worthy of my time and my spin ( My Dollars)! Yes, our feeling are hurt, it feeling like a a break up…

This is a message to the leadership. If you have your Assistant Managers behaving in such a poor manner you will have value customers leaving, who may not leave you with an explanation, something is broken you must address this!
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Nikka Lippa
Don’t get slices here! They charge over $7.00 for one slice! Not worth it and the pizza isn’t even good. I ordered a cheese pizza by the way nothing else. That’s way too expensive. Save your money! You can go buy multiple frozen pizzas and make them yourself for that price and it would probably be a lot better honestly. It also is burnt. Horrible!
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Salinna S.
Guida’s is one of my favorite Pizzeria spots in the Rochester area. Even though they specialize in Pizzas their other foods are good too. Their “Beauty Burger” and loaded fries are top tier I’ve also tried their Lemon pepper and Garlic parm wings and their Calzones. All dishes from my experience were good
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Hannah Finley
I apologize for taking the photo after enjoying our meal, but I wanted to share how much food we had left over!

Great food, and VERY generous portions. My boyfriend and I each got a sub and a side. I wasn’t expecting to have so much left over especially for the price! The subs were loaded, especially with meat, and the buns are toasted with a nice crunch to them. The fries were crunchy and very flavorful. We also got fried pickles which were very good — the breading was just a little bit heavier/fluffier than I typically like (but that’s just my preference and my boyfriend enjoyed them!)

Upbeat atmosphere when we went to pick up the food. Will definitely be back!
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Dwayne Cunningham
Read the receipt and tell me if the wing matches the order. To expensive to miss something so simple
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Monica Guy-Glasgow
Guida’s on Empire must be under new ownership. The food is not the same. A Buffalo chicken slice is supposed to have Buffalo sauce on it and taste like Buffalo chicken, like in the past. My slice tasted like just cheese and thin slices of chicken. Definitely not my favorite anymore.
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