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Address and Contact Information
Address: 1142 Deer Park Ave, North Babylon, NY 11703
Phone: (516) 605-6343
Website: http://guactimeusa.com/
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Order and Reservations
Order: Order online
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Reviews
Gunpreet Brar
I just ordered through Ubereats. I ordered Cauliflower tacos and there was no topping on it such as cheese, pico de gallo, mango salsa, guacamole and fresh cilantro as mentioned on the ubereats app. There is nothing on it, so bland and flavourless. Such a waste of money and I was so hungry after a busy day at work and looking forward to a good meal.
… moreDevonté Diggs
Hands Down one of my Favorite Mexican spots , its halal too which is an extra plus , the food is always delicious, portions are generous, and they are consistently good, open late too! Which is phenomenal. I highly recommend this location to anyone who enjoys fresh , Mexican food, they never disappoint.
… moreBriany Bernard
I normally do not write bad experiences I have at places that I eat. But being pregnant , hungry and craving this taco I had to write about it. As you can see I couldn’t finish my meal because it was tasteless. I had to ask for salt as you can see in the corner of my plate. Meat was dry and COLD, no lime juice in the guacamole, and everything was off. My husband and I paid $36.38 for a food that left us mad, unsatisfied and I was a little bit nauseous thinking about it (and I’m not exaggerating ). I had food at Guac time before but at the branch in Valley Stream and I swear if I wasn’t too tired I would have taken the trip there from Amityville. If you guys are in the valley stream area ( I don’t know about other ones) you guys can definitely stop by there. I felt so bad having my husband drive 20 minutes to that location and I had to make it up to him guys that’s how bad I felt.
… moreSteve Y.
Food is good if they get the order right. There’s a lack of attention or disregard for allergens. This is the third time I received cheese in items that I ordered specifically without cheese, and with specific order notes disclosing allergies. Any one with dietary restrictions/dairy allergy/lactose intolerance should be prepared if ordering takeout to have to possibly have the order incorrect.
… moremr. freeworld
The food here is genuinely great, and the night crew employees are the best part of this place. They are friendly, professional, and actually understand customer service. Because of them, I’ve enjoyed coming here in the past.
Unfortunately, the experience during the day is completely different.
The daytime manager, Ivana, seriously needs to be replaced. She does not comprehend customer service at all. Instead of resolving issues or trying to make customers happy, she consistently argues with them. Her attitude makes it feel like she’s personally giving away food from her own kitchen rather than running a business meant to serve customers.
This behavior is not good for business, and it’s disappointing because the food itself is excellent. I truly hope the owners see this review and understand that management during the day is damaging an otherwise solid establishment.
… moreUnfortunately, the experience during the day is completely different.
The daytime manager, Ivana, seriously needs to be replaced. She does not comprehend customer service at all. Instead of resolving issues or trying to make customers happy, she consistently argues with them. Her attitude makes it feel like she’s personally giving away food from her own kitchen rather than running a business meant to serve customers.
This behavior is not good for business, and it’s disappointing because the food itself is excellent. I truly hope the owners see this review and understand that management during the day is damaging an otherwise solid establishment.
Ashley Settle
This was such a nice place! The food was delicious and the staff was so nice! I went in with my toddler and there were high chairs she could use, and plenty of space! We all liked our food, it’s definitely a step up from other Mexican Grills!
… moreMimi Sorrentino
Guac Time is my absolute favorite! The food is of the highest quality—delicious and reasonably priced. The portions are generous and truly appreciated. I always go for the high protein bowl and add a few extra toppings; it’s consistently a delightful experience. Plus, the service is quick and efficient!
… moreNancy Ann Ranzie
This guac time is right near my job, the staff are always friendly and service is fast. I picked up my order tonight and showed up a little too early by mistake. One of the staff asked for my order and immediately made it.
When I got back to work I noticed they accidentally forgot to add the meat, I went back and explained what happened and showed them that the meat was missing. They were incredibly understanding, even going as far as to remake the entire bowl!
10/10 would recommend and will continue going here in the future. The portions are great for the price, too.
… moreWhen I got back to work I noticed they accidentally forgot to add the meat, I went back and explained what happened and showed them that the meat was missing. They were incredibly understanding, even going as far as to remake the entire bowl!
10/10 would recommend and will continue going here in the future. The portions are great for the price, too.
Danny
We always order from this place through Uber, and they never send our order correctly. They never put the dressings on the side like we ask, and sometimes they don’t even bother to include the dressings at all. Everything is poorly packed and badly prepared. Honestly, it’s very disappointing. I won’t be ordering from here again. They just do whatever they want with the orders and don’t follow the instructions.
… moreMagdalena Torres
Second time that I order at this place and I did because the first time was great. but this time a said no onions and they put this big onions and I said extra cilantro and they put almost nothing . So I’m very disappointed.
… more