Terri Vondran
Anthony Garcia and Shalikha Baker (I hope I spelt their names correctly they deserve that) are amazing every time we go to Golden Chick in Killeen they are always welcoming and inviting and very professional. It is super clean, pleasant and our food served is always correct, hot and fresh. We eat here at least once a week. Love this place thank you for the amazing service. Joey and Terri
… moreUser BOND
Consistently on the mark. Biggest contrast compared to the Indian Trail location. They have never messed up my order a single because they always repeat make sure. Each manager is extremely patient and professional and has great communication skills. Exemplary and exceptional
… morePaul Aragon
This restaurant here is by far the best spot to get your chicken from Killeen. Right when my daughter and I walked in, we were greeted and acknowledged by the staff who are Ricky, Z, and Tonya. Their customer service was very excellent and they were so nice and clean and respectful and the food quality was really great. Thank you for the pleasant experience for the first time dining here, and because of you guys we will definitely be coming back and dine in again.
… moreCarmen Moseley
We initially looked over the menu (on the app) in the parking lot. My husband attempted to go into the lobby but was told it was close( door was unlocked) by a female mopping the floor( I found out after we left). So we ordered online and was given a pickup time. As that time came, we went through the drive thru and after about 4 minutes was told that he would be with us in a minute. Okay understandable. After about 7 minutes, we were greeted and told the man we ordered online was after a pause, we were told to pull through. Another vehicle just leaving as we pulled up to the window. After almost another 5 minutes we were given our order. I doubled checked the order and inquired about sauce for the chicken. The man told me I would have ordered it through the app, okay. Then he said if I wanted it, I would need to order through the app and drive back through the drive thru. Mind you this young man’s attitude was bad from the get go. I did state that it was crazy to have to go back around for sauce, even though I love that gravy. He told me he was there all alone and that was it. I live less than 5 minutes away and when I got home home, even more disappointment reared it’s ugly head. My chicken was warm( probably room temperature) as was the rest of my food. So yeah definitely the first time the food and customer service was well below anything I’ve ever experienced before. I get that it gets busy but done pass that negative energy to the customer. I will definitely be looking to speak to a manager or GM soon.
… moreAshley Marie
Please don’t order late because this is what you will receive. I originally ordered 5 (whole wings) and two rolls through DoorDash . They told the dashed they messed up my order and then proceeded to give her this to bring me as if I was going to be fine with old small winglets that have been sitting hours and half eaten roll. Dasher offered to wait for fresh chicken they didn’t allow her to. Will be calling in on them to complain about what the manager told me when I called up there and he handed off the phone to the cook to avoid conversation and resolution. May have to call health inspector as well since they are giving out old food . I’m not eating this . Looked like it was pulled from the trash and they put it into a box and it’s not what i ordered anyway. The manager needs to be held accountable. And whole wings on the DoorDash app are a little over 3.00 a piece I’m going to be hungry because of his negligence and unwillingness to just make what I ordered regardless of closing preparation. I ordered in enough time to have it remade . These aren’t whole wings . I have the picture and will take to the establishment in the morning when they open. The DoorDasher was nice but the manager of this place honestly needs to step down not fit .
… moretiffany green
I’ve been to this Golden Chick on Fort hood a few times. I went at 630pm 2/2/2026 ordered a 3 piece 1 drumstick and 2 wings dirty rice and a large sweet tea, chicken was cold but I let that go cause I can warm that up it was my sweet tea I love these tea I used to by it by the gallon but I just ordered a large I took a sip and I don’t know what the taste was but I got a mouth full of the tea grains I immediately poured it down the drain to look in the bottom of the cup and it was full of tea grains. To the Golden Chick Employees working tonight pay more attention to your customers instead of talking I will not come back to this particular site.
… moreTyson Enterline
Quintin just now helped me out at lunch. I knew I wanted baked chicken but I didn’t know the rest. Ended up with a good meal and good deal. Very nice individual. Will definitely have to start frequenting this location. Need more nice people in our society like him. Great job!
… morePretty Patty
Tall black guy, taking the order at drive-through seemed irritated, taking my order and had no customer service skills. When I got to the window, I noticed he was on the phone. He didn’t greet me. He just told me my total while holding his phone in his hand and had a earbud in his ear. I made it seem like I was interrupting his conversation by asking questions about Food. Took my payment with his phone and his hand never looked at me just handed me my food out the window very rude. And please tell him I’m very sorry for interrupting his conversation, oncoming time and making it seem like I was a bother by ordering food. 0/10 look how he handed me my food And then slam the window shut. I spent almost $50 to be treated rudely.
… moreAmir Chapel
Me and my boy were rolling through Killeen on our way to Dallas. Stopped in to take a meeting and grab something to eat.
Ari (probably not spelled right). She was the first person to greet me and with a smile. She was cold because she took two orders at once (drive thru and mine at the counter). I got the wicked wings. Don’t know his name, but he specifically came out and asked me if I like my wings spicy, he said he was heavy handed on the spice.
My order came out and let me tell you, my plate was hot and fresh. Fries, Mac n Cheese, and my wings. I saw another staff member standing near the restrooms and I asked her if she was the cook. She said, yes. I told her that my wings were fire and cooked perfectly. Nothing like getting hot fresh chicken and not the chicken sitting up on the heating rack all day.
I appreciate the love the team showed me and my boy that day. Till next time, and Ari, that dispatch job is waiting for you, go get it!
… moreM Ray
This restaurant had a nice family atmosphere with soft music playing in the background. The personal was polite when I asked a question. The food was hot fresh and very tasty . I believe if you dine here you won’t be disappointed.
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