StarksIMC Breaking Barriers
I ordered 2 Godfather’s pizza and when I got home it was burnt. When I spoke with Mary she said I am come pick one up. I told her to have it delivered and she can get the pizza that is burnt. When Mary the manager/supervisor saw how far I lived away from Godfather’s she said it wasn’t fair for them to deliver but I can get into my car and come get it.
I asked to speak with Ben the other manager. Godfather’s hung up on me 5 times and had me holding over 20 minutes. Finally Ben answered the phone. Immediately he said I didn’t want to comply. I told Ben how do I not want to comply when you have not spoken to me?
Ben, manager then lied saying he just got to work. I explained the situation and he said he wasn’t doing anything to make this right. Ben said there is no one I can talk to because the complaint stops with him. I asked if he was the owner and he said no but Deb loves me and nothing will happen to me. Not to mention we have been in business for over 40 years and you can’t touch us because we are not a franchise. I asked Ben how long has he been with the company and he said 2 years. I informed Ben that tge previous managers are who built tge company. Ben got upset and said I am going to hang up on you. Then he hung up the phone.
What happened to customer service? I will not purchase food from this place again.
… moreScott Peterson
Having not been to Godfather’s in years i stopped in for dinner and the pizza was just like I remembered it, not the best but still pretty good.
… moreMatthew Pride
Best pizza ever! Great food and service. Must have experience.
… moreMadelaine Martin
Definitely worth the hour drive everytime we come here! Love the food, the atmosphere, the service, and LOVE the pizza!!!
… moreKimberly Clawson
Wow so good definitely worth it good pizza and dessert cinnamon strudel
… moreBlake “Born to 4/20”
While I was in town for a week, I went to this place everyday single day for the buffet. Great pizza
… moreCraig Ward
This pizza is some of the best pizza around! I really wish there were more in Michigan. I picked the pizza up and brought it home (over 45 minute drive), it’s that good. The interior is dated for sure but has a classic pizzeria feel. The staff was very nice. When in Kalamazoo, I’ll have to visit again. Keep up the great work Godfathers!
… moreAbu Bakr Abdullah
I was out with my 6year old daughter she asked for pizza it was awesome. I had never been to Godfather’s pizza before. While walking in I notice how clean it was and the next thing I seen and hurd was the cashier kindness.
Which made me feel comfortable. I recommend any and all to go to the godfather’s Pizza on Cork Street in Kalamazoo Michigan.
Thank you. For being so welcoming to me and my daughter.
… moreCharmaine Hughes
By far some of the best pizza in Kalamazoo the ingredients were fresh the dough was baked to perfection and it was so flavorful. It had the right amount of cheese and sauce I’m definitely a loyal customer after this not to mention they made it quicker than the time quoted which I was very happy with. It’s pricey but worth it
… moreDestiny McNees
Comfortable setting, expensive menu items yet quality food. As we adjust to a post covid-19 atmosphere and lack of staffing causing problems for many businesses…. it was nice to see back of the house laughing and enjoying themselves. I think godfathers exceeded my expectations for cleanliness and staff moral. I look forward to returning for the buffet experience soon. Most definitely recommend the taco pizza, it’s a must try.
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