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Geno’s Italian Grill – CLOSED, 1857 NW 6th St, Redmond, OR …
After years in Madras, Geno’s Italian Grill returns to Redmond
After considering retirement, the owners of Geno’s Italian Grill …
Reviews
If you’re looking for generic, chain-restaurant service (ala Black Bear Diner) this probably isn’t your place. It’s actually a bit upscale compared to what we’ve experienced previously in Madras. But for that reason alone it will be our stop on our way through.
We were there for a 91st birthday and one of the waitstaff even KNEW our guest of honor and she STILL didn’t make sure we got our drinks or apps before dinner.
Eggplant parmigiana was so burned I had to pick off the breading and it was covered in yellow cheese, ya’ll. Like, the Mexican blend shredded stuff we use on taco night. The cheese stuck to my silverware and was just too much. Another really weird thing, these eggplants were the size of small plates. Not cut lengthwise, but just really big and thick circles. The chew factor was intense. The pasta and sauce were very good underneath.
My partners spaghetti and meatballs were … interesting. Black olives all over the top and very small balls. Such small meatballs, I was glad we didn’t get the 3 for $9 appetizer. They had great flavor, but way to small. As a Italian gal who has eaten all over the US, I’ve never seen so many olives outside a tapanade.
They packed up our leftovers and I was shocked hours later to go get a snack and grab the container only to have it practically fall apart in my hands, bending at the heaviest part and spilling leftovers all over our motel room floor. If it wasn’t hardwood, I would have made them pay the clean up fees. They use paper type bowls and banquet wrap it with foil. Which was great when it was hot and fresh and 100% awful after the saucey goodness seeps into the paper … Sigh. Super disappointed with this busy restaurant.
About our experience: It was pretty easy to find Geno’s. The staff was super friendly, although a bit slow for our liking — our meals came pretty slow and we ended up spending there like two hours. The meals were awesome, we liked them a lot: their specialty soup is truly special (I personally didn’t like it), the halibut fish-n-chis is one of the bests we’ve had, their stake is good but a bit pricey, and the pear chicken salad was good as well. The prices of the meals are fine: slightly on the expensive end, but not too bad.
Service: poor to awful. We waited a few minutes to be acknowledged by the waitress (manager was tending the unoccupied bar and wouldnt make eye contact) and were seated shortly after. Once seated, the waitress brought our menus and explained they were coming off of a big rush of customers (there were only 5 occupied tables) and then she went off to help other customers. It took a good 15 minutes for her to return and take our order, then another 20 minutes to bring our orders (pear chicken salad and a chicken Caesar salad). We weren’t happy with the quality of the food (more on that later) and we told them that when they asked how it was. Rather than checking if they could do anything to make things right, the waitress decided to act confused and the manager was outright dismissive.
Food: quality produce, good portions, chicken (if you can call it that) was disgusting. It was supposed to be grilled but it was clearly boiled and I’m not convinced it was real chicken breast or some abomination like that pink sludge they make chicken nuggets out of, but with no flavor whatsoever. Waters were also full of dust particles which won’t kill you but…gross.
Should you go here? F no.