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GENJIGO fresh hibachi bowls are a convenient way to enjoy your Japanese steakhouse favorites. Our concept was born from the idea that amazing hibachi-style Japanese food could be offered without the usual wait required at a traditional Japanese steakhouse.
Local counter-serve chain dishing up bowls of Japanese hibachi fare made with steak, shrimp & more.
Address and Contact Information
Address: 1217 Hill Rd N, Pickerington, OH 43147
Phone: (614) 762-7184
Website: http://genjigo.com/
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GENJIGO
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Locations – GENJIGO
Reynoldsburg, OH 43068. Open Daily: 11:00am – 9:00pm. 614-322-9360. Get Directions. Pickerington. in the Big Lots Plaza. 1217 Hill Road N. Pickerington, OH …
Genjigo | Pickerington OH – Facebook
Genjigo · We are so excited to have been recognized for our efforts in maintaining social distance in our restaurants. · It’s been just over two weeks since …
Reviews
Timmy
This Genjigo location is an absolute failure from top to bottom. I don’t know if there’s no training, no standards, or no pride, but whatever system is supposed to exist here is completely broken.
The meat is routinely undercooked. Chicken that’s pale and rubbery like it never finished cooking. Steak that’s raw in the center and cold in spots. This isn’t preference — this is basic food safety being ignored. I’ve had two-day-old McDonald’s that was hotter, better cooked, and more enjoyable than what’s served here, and that’s honestly humiliating for a restaurant charging real money.
The sides are just as pathetic. The rice is crunchy, every time, like whoever makes it doesn’t understand how cooking works. The vegetables are soggy, over-salted, and lifeless, tasting like they’ve been sitting around forever. Nothing is fresh, nothing is balanced, nothing feels intentional.
What really makes this place a joke is the complete lack of consistency and care. It feels like nobody is held accountable and nobody gives a damn what goes out the door. This isn’t “fast casual” — it’s careless slop dressed up as a meal.
Corporate needs to seriously reevaluate this location, because it’s damaging the brand. If this is the standard Genjigo is okay with, that’s embarrassing. I wouldn’t recommend this place to anyone — not even as a last resort. Eat literally anywhere else
… moreThe meat is routinely undercooked. Chicken that’s pale and rubbery like it never finished cooking. Steak that’s raw in the center and cold in spots. This isn’t preference — this is basic food safety being ignored. I’ve had two-day-old McDonald’s that was hotter, better cooked, and more enjoyable than what’s served here, and that’s honestly humiliating for a restaurant charging real money.
The sides are just as pathetic. The rice is crunchy, every time, like whoever makes it doesn’t understand how cooking works. The vegetables are soggy, over-salted, and lifeless, tasting like they’ve been sitting around forever. Nothing is fresh, nothing is balanced, nothing feels intentional.
What really makes this place a joke is the complete lack of consistency and care. It feels like nobody is held accountable and nobody gives a damn what goes out the door. This isn’t “fast casual” — it’s careless slop dressed up as a meal.
Corporate needs to seriously reevaluate this location, because it’s damaging the brand. If this is the standard Genjigo is okay with, that’s embarrassing. I wouldn’t recommend this place to anyone — not even as a last resort. Eat literally anywhere else
Mio Núñez
This was my first time ordering to go at Genjigo in Pickerington. This is a Japanese hibachi style fast food.
I was greeted by a very polite and professional young woman who took my order. I wish I remembered her name.
I got a chicken with bean sprouts and rice and the other order was with steak or some red meat. The food was good, the portions were smaller than expected.
The facility looked pretty clean. The bathroom was clean as well.
I do recommend you try it at least once.
… moreI was greeted by a very polite and professional young woman who took my order. I wish I remembered her name.
I got a chicken with bean sprouts and rice and the other order was with steak or some red meat. The food was good, the portions were smaller than expected.
The facility looked pretty clean. The bathroom was clean as well.
I do recommend you try it at least once.
LoganT39
Went on my break around 12:30 today and there was about two other people In front of me, line moved fast and staff was very friendly, I talked to the red haired lady about her tattoos and she was very nice. Food turned out great, it was hot and filled to the top!!! The atmosphere is great I love the paintings on the walls! Would recommend this location 10/10!
… moreAlisa Stokes
Unfortunately the yum yum sauce is absolutely terrible to me and the ginger sauce. There was no flavor to it. The chicken bowl I had was mediocre. This place use to be excellent years ago. Thank God I had my own sauce because this was a horrible experience for me. It hurt my stomach honestly.
… moreKatherine Tournoux
Genjico is hands down one of the best fast-food hibachi spots I’ve ever visited! The food is always fresh, flavorful and cooked perfectly. The portions are generous, the prices are great, and the service is quick without ever feeling rushed. The staff is friendly and keeps everything clean and welcoming. Whether I’m grabbing lunch on a busy day or treating myself to dinner, Genjico never disappoints. Highly recommended if you love hibachi flavor without the wait!
… moreMatthew Warren
I don’t typically write reviews, but this was rough. I walked in at 8:40 to order takeout. I asked if it was too late to order and the girl working said “technically nope” while looking right at her Point Of Sale system with a rude tone. I asked if they were already closed up and she sighed and said “yep” with a death stare as if I insulted her.
I originally asked because I would have been ok if she said “hey we have orders we’re wrapping up and we’ve started closing”. The one in grove city welcomes anyone with open arms before closing, I just came here because I was close. Now I know to just order ahead from GC
I manage a retail store and I would be blown away if any of my employees addressed the customer the way she was addressing me.
Just thought the owner should know! Thanks
… moreI originally asked because I would have been ok if she said “hey we have orders we’re wrapping up and we’ve started closing”. The one in grove city welcomes anyone with open arms before closing, I just came here because I was close. Now I know to just order ahead from GC
I manage a retail store and I would be blown away if any of my employees addressed the customer the way she was addressing me.
Just thought the owner should know! Thanks
Patrick Clark
Remember when this place used to be lined up out the door? I do, although it’s been a while. I thought I would stop in today for lunch. I think the chicken would have more color and flavor if they boiled it! (that was a joke of course) Someone should let them know they need to remove the outside layer from the onion! If not, it’s not very appetizing. The water and ice machine didn’t work. Even though the guy at the counter assured me three times it did. There were three of them standing in the kitchen doing nothing, maybe someone could walked out and check? I quickly learned why there is no longer a line out the door.
… moreJessica Blissett
1st time back here since 2021. This was the worst bowl I have ever had. I cannot even eat it. The rice is dry and hard, onions in a separate bowl , 10 little dry chicken chunks and some raw carrots.
How and why is this place still open? I want my $13 back.
… moreHow and why is this place still open? I want my $13 back.
Ali Babba
I literally repeated my order twice and it says my order on the ticket. For some reason, I still got a single serving. Why am I paying extra and being ripped off ? Seems like there’s always an issue at this location. After taking a few bites I decided to trash this food. It taste like a mix of taco seasoning and something else . It’s a weird taste. I hope nothing has been cross contaminated.
… moreTrey Maynard
Genjigo as a rule used to be a solid place to get dinner. $10 for a chicken rice bowl is so good I would rather go to Genjigo then the Hibachi place literally right next to it. Not anymore.
The Pickerington Genjigo is easily the worst I’ve ever been to. Consistently takes 15+ minutes to get your bowl after you order it (despite 5 workers and 3 total customers in the store?) and all the food is literally prepared on the line. Imagine Piada or Chipotle taking that long. Insane.
After getting my food I take a look in the bag and it’s barely even full? Raised prices and smaller portions. I read through the other recent Google reviews and that seems to be a common issue. Genjigo responds saying “first price increase since 2022 and the portions are the same ” it’s patronizing and pathetic. You serve rice, chicken, and vegetables. It’s not that hard to have a good portion of any of that, and none of it is expensive. Clearly this Genjigo needs a retraining of its staff on portion sizes, and perhaps an entire purge of their management. Clearly failing at a systemic level.
Do better.
… moreThe Pickerington Genjigo is easily the worst I’ve ever been to. Consistently takes 15+ minutes to get your bowl after you order it (despite 5 workers and 3 total customers in the store?) and all the food is literally prepared on the line. Imagine Piada or Chipotle taking that long. Insane.
After getting my food I take a look in the bag and it’s barely even full? Raised prices and smaller portions. I read through the other recent Google reviews and that seems to be a common issue. Genjigo responds saying “first price increase since 2022 and the portions are the same ” it’s patronizing and pathetic. You serve rice, chicken, and vegetables. It’s not that hard to have a good portion of any of that, and none of it is expensive. Clearly this Genjigo needs a retraining of its staff on portion sizes, and perhaps an entire purge of their management. Clearly failing at a systemic level.
Do better.