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Family-friendly sports-bar chain offering American fare, including signature grilled chicken wings.
Address and Contact Information
Address: 14126 W Newberry Rd Ste 10, Newberry, FL 32669
Phone: (352) 888-4002
Website: https://gatorsdockside.com/restaurants/locations/newberry/
Menu Photos
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Reviews
Jacob Harris
On the evening of the National Championship game, my family and I visited the establishment as a party of six. Although the restaurant was busy, there were multiple unoccupied tables inside the dining area and the outdoor seating area was entirely empty. Despite this, the host, who identified herself as Rosie and stated she was the manager responsible for seating, advised approximately 15 waiting patrons that there was a minimum one-hour wait for outdoor seating and that no indoor seating was available.
After waiting approximately 40 minutes, we were informed that outdoor seating was available. Due to the extremely cold temperature and the presence of minor children in our party, this option was not feasible. At that time, I observed and pointed out several visibly vacant indoor tables. We were ultimately seated indoors after an additional 15-minute delay.
Our server provided satisfactory service and took our order, which included a 20-count order of lemon pepper chicken wings. Upon delivery, the wings were visibly undercooked, appearing red, chewy, and not fully cooked. The server observed the wings and stated that they were not properly cooked and contacted management.
The General Manager, identified as Quede Roberts, came to the table and asserted that the wings were properly cooked. However, the wings were clearly undercooked and not prepared to a safe internal temperature, as evidenced by photographs taken at the time. These conditions present a significant risk of foodborne illness.
Following this incident, members of my family became ill. Serving undercooked poultry constitutes a serious health and safety violation and exposes patrons to the risk of foodborne illness, which can result in severe injury or death.
Despite the circumstances and evidence presented, management has maintained that the food was properly prepared and that our party was treated appropriately. Given the facts, this position is concerning and inconsistent with basic food safety standards
… moreAfter waiting approximately 40 minutes, we were informed that outdoor seating was available. Due to the extremely cold temperature and the presence of minor children in our party, this option was not feasible. At that time, I observed and pointed out several visibly vacant indoor tables. We were ultimately seated indoors after an additional 15-minute delay.
Our server provided satisfactory service and took our order, which included a 20-count order of lemon pepper chicken wings. Upon delivery, the wings were visibly undercooked, appearing red, chewy, and not fully cooked. The server observed the wings and stated that they were not properly cooked and contacted management.
The General Manager, identified as Quede Roberts, came to the table and asserted that the wings were properly cooked. However, the wings were clearly undercooked and not prepared to a safe internal temperature, as evidenced by photographs taken at the time. These conditions present a significant risk of foodborne illness.
Following this incident, members of my family became ill. Serving undercooked poultry constitutes a serious health and safety violation and exposes patrons to the risk of foodborne illness, which can result in severe injury or death.
Despite the circumstances and evidence presented, management has maintained that the food was properly prepared and that our party was treated appropriately. Given the facts, this position is concerning and inconsistent with basic food safety standards
Tristan Lewis
Yesterday we decided to come in for a late lunch. When we walked in, our absolute favorite server, Sharon greeted us at the door. She let us know that she had just been cut for the day. She knew we were there to see her (seeing as we have been missing her on our past trips). She then let us know that she was going to stay and serve us. This made mine and my husband’s day. She is always so kind and she makes sure that we are taken care of. The food was great as always. The customer service was top tier. We love Gators Dockside. We love Sharon. Thank you
… moreLife with Layah
We visited during the National Championship and waited nearly an hour for a table for our party of eight, including two children. We were then served chicken wings that were visibly undercooked. When we raised the issue with management, we were told this was how the wings were prepared. Our server disagreed, stating the wings appeared bloody and that she would not eat them herself.
Although the order was eventually remade, the situation was extremely concerning, particularly given that children were present. The following day, multiple members of our party experienced symptoms consistent with foodborne illness and sought medical attention as a precaution. This experience raised serious concerns about food safety and quality control, and it significantly detracted from what should have been an enjoyable evening.
… moreAlthough the order was eventually remade, the situation was extremely concerning, particularly given that children were present. The following day, multiple members of our party experienced symptoms consistent with foodborne illness and sought medical attention as a precaution. This experience raised serious concerns about food safety and quality control, and it significantly detracted from what should have been an enjoyable evening.
Tim Burke
Hit Gators Docksside for lunch 2/22. First timer with the location. Beat the lunch crowd(suckers)
Food was quick and delicious. Liz was our incredible Server. Made us feel welcome and cared for even during the rush. Could not have wished for better service. 10/10 Will recommend and come again.
… moreFood was quick and delicious. Liz was our incredible Server. Made us feel welcome and cared for even during the rush. Could not have wished for better service. 10/10 Will recommend and come again.
Jordan Hanner
My family came in last night and we were a party of 15. We were told it would be a 45-60 minute wait. 63 minutes later we were being seated! We had two servers to take care of our party, but we didn’t need two. Izzy was on top of it! No ones drink went empty, and she split the bill three ways with no mistakes. The food was pretty good. My brother said his garlic parmesan wings were a little spicy to him, so he is going to ask for the sauce on the side next time. The fried pickles were crispy and had a good crunch to them, and the buffalo cauliflower is actually really good! Rosie and Quade both came and checked on our table to make sure everything was running smoothly. Overall we had a really great experience last tonight!
… moreChevy woods
I ordered the chipotle beef hoagie, and it tasted amazing. I definitely recommend this awesome place, they have great customer service and awesome food, also the menu is has a good amount of great items.
… moreLiz Maxwell
Alexis, our server, was delightful! She made our day fun and enjoyable! We sat outside and the hostess even changed the channel so we could watch a football game we wanted to see. Thanks for the wonderful experience!
… moreKatie Southard
⭐️⭐️⭐️⭐️⭐️
Liz was absolutely fantastic at Gators Dockside! Friendly, attentive, and on top of everything from start to finish. She checked on us often, had great energy, and made sure our food and drinks were perfect. Service like hers truly makes the whole experience better.
… moreLiz was absolutely fantastic at Gators Dockside! Friendly, attentive, and on top of everything from start to finish. She checked on us often, had great energy, and made sure our food and drinks were perfect. Service like hers truly makes the whole experience better.
Josee Gauthier
Great food, great place, great service!
Sadie was very attentive to us even if the place was very busy. She was running around but still keeping eye contact with her customers to be sure we had all we needed.
Thanks!
… moreSadie was very attentive to us even if the place was very busy. She was running around but still keeping eye contact with her customers to be sure we had all we needed.
Thanks!
The Hud
Food is good,service is good, and we have become regular customers since they opened. Sports bar type environment. Prices are fair.
Restaurant is exceptionally fair to Veterans and treat them exceptionally well. Thank you for your generosity! Two suggestions: Have at least one soup that doesn’t have onions and garlic in it for customers that have an intolerance for that. I also recommend, especially in winter time serving hot tea as an option. Thanks again! Veter
… moreRestaurant is exceptionally fair to Veterans and treat them exceptionally well. Thank you for your generosity! Two suggestions: Have at least one soup that doesn’t have onions and garlic in it for customers that have an intolerance for that. I also recommend, especially in winter time serving hot tea as an option. Thanks again! Veter