Alicia Fernandes
We love friendly’s but just not the same anymore. Visited after going with the kids to the jumpy park however service was extremely slow and waitress didn’t put in an order for one person in our party so had to wait longer. Friendly’s will always be a family favorite and this is one of the very few left so always try to stop in Sunday is always still delicious as ever.
… morepatrick jordan
Haven’t been here in years and although my waitress was worth a 5 star review I ate raw chicken from out the back room on my Friendly’s famous sandwich.
After setting it aside the waitress came over and had all the food recooked fresh and everything was good after that.
One thing I don’t like as a cumsumer is uncooked chicken but my biggest peeve is hearing the party coming out the kitchen, although work should be a fun laxed environment I can’t help but think that my food would not have been undercooked to this degree if they was focused on the product and not fun at work like that.
Friendly’s can reach out to me when ever they want to talk about my experience. Like I said waitress was great mo complaints and did her best. Not sure about the party in the kitchen though.
… moreDustin Abby Ben Maddie Fun Games
I had a very disappointing experience at the Friendly’s in Swansea, MA. We usually get a kids’ meal for my wife, and at every other Friendly’s location, the soda and ice cream are included. However, at this location, they charged us extra for it, never told us, which felt ridiculous then Asked for the manager, the manager is too busy to talk to customers…ok well then. My child who’s autistic usually loves her trips to Friendly’s today she is going home crying i’m literally writing this as I leave the disgrace of a restaurant. I’d put negative stars if I could.
-Dustin
… moreJason Burgess
Here’s the food I asked 3 times if you wanted me to bring back. Never once answered. If asked a direct question 3 times answer it. I’m not eating it. Thank you for remaking it but order is still wrong and at this point I’m eating cold lunch. Thanks again, never coming back to this store. No one was looking for free food just for you to do a very simple job correctly.
… moreJen o
Very disappointed tonight. My daughter’s favorite restaurant and the Swansea location is horrible. First they refuse to exchange $1 for quarters for the Gumball machines in the lobby. Why even have them?? We had to ask for a kids menu and then my daughter wasn’t given an activity set or fun spoon like the kid sitting next to us.. Then I ordered a kids meal as I have done for the past year and wasn’t told there would be a problem until the bill came and noticed additional charges for what I believed to be included; drink and ice cream. When I questioned it the waitress said my manager said adults are charged for drinks and ice cream when they order kids meals. I told the manager I should have been told I could not order the kids meal or the items were additional and that would have been fine. I only ordered the kids meal because a waitress at that location had told me to because I was alway taking half my food home. I literally ordered the ice cream sundae off the kids menu and the waitress could have said it was not included in my meal and wouldbe an additional charge. The manager did not seem to care at all about our experience and just said it was policy and its always been this way… and it certainly has not. The icing on the cake was when I went to the counter to pay with my card instead of scanning the bar code on the receipt the waitress literally put my card, a pen and the 2 receipts on the counter and just walked away mumbling have a nice night.. really?? It definitely wasn’t worth the $70.00 I spent for three of us to eat dinner.
… moreRoyalty Cruz
The food here was great , nice and hot by the time it got to us and did not take too long to make . The waitress was very nice and polite and respectful, so that was a big plus + !!! They had many different selections to chose from and it all taste amazing! They have wheelchair parking right up front for anyone who needs faster access to the entrance, and a big parking on the side and in the back for everyone else. The pictures here at this friendlys goes through memory lane , and tells a great story. Had a great time .
… moreRebecca Tanguay
Great team. Friendly and engaging with my kids. Food is always consistent have had my black raz ice cream! Thank you.
… moreAmanda Dosis
Awful . My grilled chicken wrap was pouring with honey mustard and almost no lettuce, not even edible.
Last few times I’ve gone the food was nothing like it used to be
… moreZachary Mcnamara
Went to pick up some food I ordered online. Staff ignored me for about 5 minutes and was very rude. I also watched someone making and cutting food without gloves on. I was extremely disappointed with my experience today don’t know if I even want to come back and order here again
… moreSusie Gonsalves
BBQ Chicken sandwich and ice cream was great but our server Kayleigh was amazing, friendly and very helpful. Will be back again and hopefully have her again as well.
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