4.3 – 863 reviews • Mexican restaurant
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With our menu of endless customizable options, Freebirds is Texas’ No. 1 Burrito®. Create your own masterpiece with more than 30 different sauces, freebies and extras, a variety of premium proteins (including Vegan Chorizo) cooked in-house by a certified Master Griller. Top it all off with our legendary, liquid-gold Queso Blanco. Got a group? Give ’em the ‘Bird. Our catering team has you covered with build your own taco bars, party platters, and boxed lunches. Whatever you’re craving, we got you – Freebirds, It’s Your World®
Counter-serve, build-your-own-burrito chain with a natural-foods focus, also serving tacos & salads.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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freebirds.com
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Reviews
Bri S.
Aside from having a not-so-great experience getting my food 30 minutes before close. I also found TWO long black hairs in my queso!!!! Extremely disgusting. They also have terrible customer service, and all of the toppings were on the back counter to “choose from.”
… moreBritnie Weddle
I feel awful for having to write a review like this but guys, this is extremely dangerous. I picked up take out for my family, husband got a chicken bowl and I got a chicken burrito. Both of them had completely raw and cold chicken pieces in it. My husband didn’t realize it until he had 3/4 of the chicken. He warned me and when I checked mine had raw chicken as well.
$45 (plus tip) wasted. I can’t even go back to the restaurant to let them know because it’s later in the evening and we live too far to make the drive.
Please be careful ordering from this establishment.
… moreNatalie R
This was my first time there. Unfortunately this was a horrible experience. The food was extremely cold and old. Everything was out or about to be out. The soda machine area was trashed. Things were everywhere. I had a young lady help me that was new and she was like a dear in the headlights. She tried with what little knowledge she had. The burrito is definitely misrepresented and the up sell for the chips and dip is a total rip off. Had I known I would have been paying $5 for a sauce cup and chips I would of passed. The overall taste wasn’t great but it wasn’t the worst. I truly believe this will be my first and last time with them.
… moreSean Clark
DO BETTER FOR YOUR WORKERS! It was FREEZING cold in this establishment. Come to find out, the heat has been broken for TWO MONTHS. The poor girls nose was bright red because it was so cold in here. The service and food was great, but I cannot believe this company has let these people work without heat. This place was empty when I came in. It is too cold to even be comfortable eating in here. I toughed it out and ate quickly.
… moreDrue Gibbs
Had the KINDEST server tonight ! (Around closing) He was so knowledgeable and caring about my allergies and made sure all the food was still so fresh!
The workers here are so kind + freebirds is *chefs kiss*
… moreAndrea H (Goddess Juyce)
I really wanna love freebirds I do but this location is always out of something. And the customer service is hit or miss. No queso for nachos I had to write this review because huh. The employees are often overwhelmed by the crowd and not prepared. This could really be a better place if more effort to prep and be ready to give the customer what they need! If you are offering specials people are gonna wanna to get those specials. We didn’t create the idea yall did. Please please do better!!
… moreTrista Ogan
I just got my food I put in a online order and it said it be ready by 12:38pm and when I went up to pick up my food it hasn’t even started on being made my food wasn’t even done being made until 1:00. I was expecting my food to be done and made by the time I got up there. There was only two people making food for the dining area and my order was the only online order on their screen. Please do better on having more people to make food especially when it busy like this.
… moreLaura Lanzillo
Always enjoy the food here but management needs to step in on staffing. They’ve been understaffed the last several times I’ve come in over 6ish months or so. Hire more people for the sake of your existing employees who are doing the very best they can. I’ve only ever seen 2 people working at a time and that’s just unacceptable at this type establishment.
… moreMaegan Norment
I walked in 50 minutes before closing to order food for my family. Didn’t get greeted when I walked in and the employees immediately went to the back and stayed there while I stood there and waited for them to take my order. The poor cook looked helpless as he was cleaning his station. He could’ve went and got the person to take my order, but did not. Very dissatisfied and disappointed in my experience as I am pregnant and was craving a freebird bowl.
… moreBradley Bailey
Food is always good and fresh here. They seem to be a little stingy with queso cheese so keep an eye on that if you like more. Grilled smoky meats and fresh veggies. Can grab a beer if you like. Quick quality food and you can even eat your meal outside in covered patio seating. Been going for years now and they are pretty consistent.
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