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Address and Contact Information
Address: 20330 Fort Bend Pkwy Toll Rd, Missouri City, TX 77459
Website: http://www.freebirds.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
B
I AM NOT AN EMPLOYEE. If I wanted to build my own food I would go to HEB and buy all the ingredients myself. Ordered 2 bowls and a burrito. Got 3 bowls (with incorrect ingredients) with 2 tortilla’s. Apparently unless you stand there and make them put your food together in person (also guaranteeing the order is correct), they assume you’re an employee. No point in ordering online for pickup. This is the first location I’ve been to that makes you make your own food. Where was is my employee discount?
… moreZ 007
First time here, the employees were friendly and welcoming. The service was reasonable as they were training the new staff members. The food was okay. It was very salty. I would recommend to keep your burrito simple as possible. The salt was too strong, I had no desire to finish the other half of my burrito. Get a cookie for after taste lol. Parking is horrible since the complex owner decided to shove all the restaurants and a car wash into a corner. Good spot, just needs a big screen tv for some sports. Try it out!
… moreKizzy Lewis
Imagine eating Freebirds since 2005 and walking into this location to order a quesadilla. A quesadilla you have ordered many, many times. Right away I noticed no mix cheese was put on the tortilla and melted and grilled. The server put cheese and asked if I wanted protein. I was highly confused. I then asked for rice and noticed the rice looked like I cooked it. It was mushy definitely overcooked. I just was so confused. I told the server that’s not how you make a quesadilla. She looked confused and then her co-worker jumped in with the gaslighting. She told me they don’t make quesadillas with rice and beans. Then added they just started making adult quesadillas because they only used to just make it for children. I been an adult ever since I been eating at Freebirds. You can google and see a quesadilla just isn’t unmelted cheese and meat. I hate Freebirds has just lost its quality. Or maybe it’s just in some areas because I can go to College Station and Arlington and get the Freebirds I’m used to. This location needs to be shutdown. The food the two times I been always look old, all over the place. I was so disappointed this time I lost my appetite and just left without buying anything.
… moreLaurisa Letang
Very disappointed with the portions provided at this place. This is not the first time I’ve purchased at this location. I asked for the Monster bowl, and I am aware that you get 3 portions of each item. When the server came to the meat, she purposefully placed small amounts of meat on my bowl. When questioned she said that she placed large portion in the first scoop (which she didn’t, she placed the exact amount the spoon would hold), so she reduced the remaining scoops.
Thankfully the manager/ supervisor was there and I brought it to his attention. Since he did not see what occurred, he advised her to add another scoop to resolve the issue.
If I am paying for a monster bowl why should you reduce my meat portions? I’ve never had this issue since this facility opened. Hope it gets rectified soon.
… moreThankfully the manager/ supervisor was there and I brought it to his attention. Since he did not see what occurred, he advised her to add another scoop to resolve the issue.
If I am paying for a monster bowl why should you reduce my meat portions? I’ve never had this issue since this facility opened. Hope it gets rectified soon.
Ana Williams
I’m so glad there’s finally a Freebirds near me! Walked in and was greeted by about 3 people, no wait time at all which I appreciate when I’m hangry. Got a bowl with good portions for why I paid for. The guy with the goatee that did my bowl was very polite, smiled with every thing I asked for, and just gave off a really great, chill vibe. There was another guy with glasses there, and he just came across as pissed off at the world. He seemed pretty “I’m better than you”, and wasn’t speaking very nicely to the young lady that was working, and was very dismissive to what she was saying. Not cool. That being said, the food tasted great as always, and I’m excited to go back! 10/10 recommend.
… moreW B
First time visiting…Paid a little over $25 for 2 burritos and the service was okay but the food was very disappointing. There was absolutely no seasoning and no taste to anything! Ground beef was cold and oily. Will not be back.
… moreRenato SantaRita
Super excited for Freebirds Missouri city to open, food is prepared fresh and service is always excellent at other locations.
… moreJonathan Cherian
First time coming to Freebirds, and I can definitely tell that they are still on the opening era. The restaurant was clean and packed with people, however, The line was moving very slow. I could tell that the staff were still in training, and the managers or team leads had to step in. As a former employee in the food industry they were really doing a good job and were trying their best.
The food was very okay, I did appreciate the many options to customize your burrito. It was good, but the portion sizes nothing special that I would compare to Chipotle. If you get the Freebird, you get two scoops of each. Will say the Queso was good but the chips were Fritos and just weren’t my preferred option.
My total came out to be $10 for the burrito and $4 for chips and queso. My suggestion and future order might to 86 the chips and just get a monster burrito with queso. It’s good to have an another burrito place around, but am personally not a fan of it.
… moreThe food was very okay, I did appreciate the many options to customize your burrito. It was good, but the portion sizes nothing special that I would compare to Chipotle. If you get the Freebird, you get two scoops of each. Will say the Queso was good but the chips were Fritos and just weren’t my preferred option.
My total came out to be $10 for the burrito and $4 for chips and queso. My suggestion and future order might to 86 the chips and just get a monster burrito with queso. It’s good to have an another burrito place around, but am personally not a fan of it.
Arlo Wolf Howard
The staff was very nice and friendly, but it was my first time there, and I just did not care for my food. None of the meat has any color or searing to it like it just looks off-putting. while the taste of it was decent, and it was not overcooked, it just doesn’t have a lot of flavor since however, they cooked it. It got no color on it. also, I feel like the glass counters should have labels for the items because it would save so much time with both customer questions, and trying to figure out what you want if everything was labeled, so when I walked, and I was a little confused, and the rice that I got was the cilantro rice. the grains were completely broken because it was basically mush and the rice compared to the amount of other ingredients I got it’s like there was basically none of it, and I ended up adding my own avocado and extra lettuce at home, but even then it just tastes like a deconstructed taco, which I understand that’s basically what a burrito bowl is, but it definitely feels like it’s missing some flavors, and also I feel like the bowls and sizes should be explained better on either the menu or like I said labeled on the glass counters because I could barely even hear her when she explained to me how the sizes work and even then I was still confused as to how much meat and rice I get so wasn’t terrible, chipotle would’ve easily been $35 for two people so $22. It wasn’t terrible but my friend liked her a lot more than I did.
… moreErika Duque
Horrible customer service, I went in and used my rewards it was my second time going and they server had a whole attitude. I asked for a freebird size bowl and she gave me a half bowl. She Didn’t give me the right size of bowl and the cashier Which I believe was the manager didn’t even care was gonna charge me because my reward was for the other size and I told her well that’s what I asked for it was my second time so I didn’t know it came in a different bowl I expected the server to do the size I ASKED for! and the server was there when I said to the cashier that I asked for the other size she didn’t even say anything at all, like she didn’t care. After I said that the cashier still charged me for the guacamole which it’s fine right but she didn’t offer to give me the right size bowl or say I won’t charge you for the guacamole out of curiosity since it was their mistake since they didn’t get the size bowl in the first place. It’s crazy I’m not sure if they had a issue because I was using the reward instead of paying but it’s a reward, it’s not like I’m stealing or anything I was using my rewards!!! it’s ridiculous just horrible customer service the food is okay but they are so stingy with the portions they don’t even put any chicken really she put me like 6 small pieces of chicken and was shaking off meat from the spoon and my mom got a burrito and the server put drops of sour cream LITERALLY when my mom asked for sour cream, they just make you not wanna go back at all with that attitude. It’s just Sad because the location is new and it’s close to my house, but the staff is just not it seriously!!
… more