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Local counter-serve chain dishing up Philly cheesesteaks, burgers & hoagies in a low-key setting.
Address and Contact Information
Address: 2229 W 15th St, Plano, TX 75075
Phone: (972) 596-1028
Website: https://downtownphilly.net/
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Fred’s Downtown Philly
Fred’s is a casual, family friendly one-of-a-kind Philadelphia Cheesesteak restaurant founded by a real hands on owner, Fred Walker.
Fred’s Downtown Philly | Plano TX – Facebook
Fred’s Downtown Philly, Plano. 2378 likes · 6 talking about this · 2310 were here. Locations in the DFW.
Fred’s Downtown Philly – Plano Restaurant – ZingMyOrder
Fred’s Downtown Philly – Plano 2229 W 15th St, Plano, TX 75075, USA Restaurant.
Reviews
samantha neal
Fred’s Downtown Philly makes one of the best cheesesteaks I’ve had, hands down. The steak is chopped perfectly — tender, juicy, and packed with flavor — not dry, not greasy, just right. Every bite is loaded with well-seasoned meat that tastes like it’s been cooked fresh to order.
The cheese melts all the way through instead of just sitting on top, coating the steak so you get that rich, creamy bite every single time. The roll deserves its own praise too — soft enough to soak up all the flavor, but sturdy enough to hold everything together without falling apart halfway through.
Nothing feels skimpy or rushed. It’s hot, messy in the best way, and completely satisfying from the first bite to the last. If you’re getting a cheesesteak, Fred’s absolutely needs to be on your list.
… moreThe cheese melts all the way through instead of just sitting on top, coating the steak so you get that rich, creamy bite every single time. The roll deserves its own praise too — soft enough to soak up all the flavor, but sturdy enough to hold everything together without falling apart halfway through.
Nothing feels skimpy or rushed. It’s hot, messy in the best way, and completely satisfying from the first bite to the last. If you’re getting a cheesesteak, Fred’s absolutely needs to be on your list.
Regina
I have eaten here many times and have had no major issues before but on 1/10/26 when I ordered my usual #2 with no onions (on the left) I got home to discover that it had been made on, what appears to be, a hot dog bun? Like if you had run out your usual bread, that’s fine, you can tell me that when I come to pick up my order. What you should not have done is charge me the same as a full size sandwich when this is definitely not a full size sandwich, and certainly not the full size sandwich amount of meat and cheese so you scammed me out of my hard earned money. If I had never been ordered here before or just ordered this sandwich alone, you might have been able to pull one over on me. However, I’ve been a customer for years and I ordered sandwiches for my whole family (who’s sandwiches were all made on the normal sized bread btw so it was incredibly easy to tell that mine was vastly smaller) so I am just incredibly disappointed to be so let down by a business I have enjoyed so much up until this point. It’s a real shame.
Follow-up post business response: Fred should have never let it out the store in such poor quality. Really shows the downfall in overall customer service that a once good business would rather blame the customer than admit they’re obviously cutting corners and hoped no one would notice.
… moreFollow-up post business response: Fred should have never let it out the store in such poor quality. Really shows the downfall in overall customer service that a once good business would rather blame the customer than admit they’re obviously cutting corners and hoped no one would notice.
Donatelle Mascari
Funny to give atmosphere column 5 stars…but we’re loving this small, homey atmosphere and who we met there. That’s what “atmosphere” IS, isn’t it??? First time (hopefully of many) there at Fred’s. We went because it’s close to the farm museum…but now will repeatedly return for the food, the atmosphere, and for Fred, himself. People we met there for the first time said they’d researched fully bc they’re FROM Philly and wanted the real thing. The couple we went with and I, myself, did the cheesesteak variety, but I had a bite of the hamburger? It was an OMG…and do get the soft inside, crunchy outside waffle sweet potato fries, which are slightly powered sugared. It was borderline kinky, how we enjoyed them!
This is an unsolicited review, right from my heart. I know there are reviews of every sort of solicited…but no. Just go.
… moreThis is an unsolicited review, right from my heart. I know there are reviews of every sort of solicited…but no. Just go.
Tofer D
My first visit to Fred’s will forever be a memorable one. I came from Oklahoma to visit friends and attend a Cowboy’s game. The friends knew my love for sandwiches and suggested Fred’s. We placed our to-go order and sent me in, all decked out in Cowboy’s gear, only to be sent out while barely entering. At the window, my friends hysterically laughing as they knew Fred was deeply rooted in Philly. The sandwich is the best I have ever had, and 15 years later, Fred always shakes my hand on every visit I see him. Straight-forward, no nonsense, one of a kind guy with amazing food that cannot be found at any corporate establishment. Thank you Fred… you are the best the Dallas area has to offer!
… moreMARION EDWARDS
Ordered the cheesesteaks #2, mushrooms#8 and the hoagie #7 for my wife’s birthday celebration. Communication with the staff to make and confirm the order was very friendly and professional. Shavone(forgive if misspelled) was exceptional. She made sure all the details of my order was handled properly because my wife is one of dem ones. Delivery was right on time and I quite pleasantly surprised by the driver. Food was hot and that jawn was good enough to bring da water works. Fred’s Downtown Philly never disappoints. That’s why we happily drive 40 miles to dine here. Chef’s kiss.
… moreJustin
The food itself is good, but the customer service is absolutely unacceptable. I encourage everyone to read the most recent review from Regina and, more importantly, the owner’s response to it. That reply says everything you need to know about where the real problem lies.
As customers, we expect basic respect. The owner’s comments make it clear that they do not believe the customer is ever right—and that attitude shows. Publicly responding to reviews in that manner is unprofessional and off-putting.
I used to drive 45 minutes just to eat here. After seeing how customers are spoken to and treated, I will not be returning. Good food does not excuse poor leadership or disrespectful customer service.
… moreAs customers, we expect basic respect. The owner’s comments make it clear that they do not believe the customer is ever right—and that attitude shows. Publicly responding to reviews in that manner is unprofessional and off-putting.
I used to drive 45 minutes just to eat here. After seeing how customers are spoken to and treated, I will not be returning. Good food does not excuse poor leadership or disrespectful customer service.
M Sweet
Damn good, it’s as simple as that. I’ve had cheesesteaks in Philly and they definitely hit the nailed it. Service was really good, cashier super friendly although I did feel they were pushing for the sale. Asked for a 6 inch and when they said they didn’t have it we opted for a large (10 inch) and then said we’d share. She then asked we thought that would be enough food for us, wanted to add another fry etc. Despite this experience was great, food was good. Fries were ok, nothing special but not bad just typical shoestring potatoes, not particularly hot. I did like their Fred’s sauce for the fries, hot sauce was standard. Definitely recommend, next time would take-out versus dining in, my personal preference. (Added jalapeños to mine, a must.)
… moreErik Juarez
Fred’s Downtown delivered exactly what I was hoping for: a bold, no-nonsense cheesesteak that hits with flavor from the first bite. The meat was seasoned well, the cheese melted into every corner, and the whole sandwich had that perfect balance of juicy and satisfying without falling apart. It’s the kind of bite that makes you pause for a second and think, “Yep… this is the real deal.”
Service was friendly and quick, and the crew behind the counter kept the flow moving even with a steady line of people coming in. The place carries that downtown energy — casual, lively, and built for people who want great food without the wait.
Overall, a solid stop for anyone craving a proper cheesesteak. I’ll be back, and I’m definitely recommending Fred’s to anyone looking for something hearty, flavorful, and done right.
… moreService was friendly and quick, and the crew behind the counter kept the flow moving even with a steady line of people coming in. The place carries that downtown energy — casual, lively, and built for people who want great food without the wait.
Overall, a solid stop for anyone craving a proper cheesesteak. I’ll be back, and I’m definitely recommending Fred’s to anyone looking for something hearty, flavorful, and done right.
Rachel D
Look, this food is good. Like I would definitely come back. That guy on the grill wasn’t too kind but the food was still good. It’s a very small spot so I took mine to go. That lemonade is good. They only have their brand drinks… I think. Now they would have gotten 5 stars but this is where my problem is….why you charging me for your house sauce and mayo. That makes no sense. Also, they hand you 2 napkins per order. Smdh.
… moreMegan Norton
Fred’s is our favorite. We have visited multiple times now and every time it is so freaking good. Great people great food. We love Fred’s.
… more