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At Freddy’s Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and savory meals to San Antonio, TX. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and premium, cooked-to-order steakburgers. Located in the heart of San Antonio, we’re a favorite among locals and visitors alike for our genuine hospitality and quality ingredients served in a clean, family-friendly environment. Whether you’re craving a sweet treat or a satisfying meal, we’ve got you covered. Visit us at Freddy’s Frozen Custard & Steakburgers in San Antonio today for an unforgettable dining adventure!
Vintage-style chain for steakburgers, hot dogs & other fast-food staples, plus frozen custard.
Address and Contact Information
Address: 17303 I-10, San Antonio, TX 78257
Phone: (210) 877-1400
Website: https://www.freddys.com/location/sat-rim-tx?utm_source=gbp&utm_medium=organic
Menu Photos
Order and Reservations
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Reviews
Pennilisa Esquivel
I was in town visiting and this restaurant was recommended by an employee from Bass Pro shop. This was my first time dining here. My guest and I arrived right at opening. I ordered the Freedy’s Original Double with bacon and my guest ordered the Primerib Steakburger.
When I received my food I immediately noticed the burger patty was a smash like patty I’ve never had a burger like that. The burger needed a little salt for my liking and there was more burger patty than bun. I enjoyed my burger and absolutely loved the shoestring fries! I loved that my fries were so thin. My guest did not like his burger. He said it was bland, needed a lot of salt, and not enough bun for the burger patty. The bun was really tiny for how big the patty flattens out to be. My guest felt sick afterward. Before getting our food my guest wanted to wash his hands. He entered the bathroom and immediately saw there was paper towels and toilet paper all over the floor. The bathrooms smelled so bad and since this was opening time we assume that they were not cleaned the previous night to be ready for opening. Where we sat there was a hole in the wall the wall was damaged. Tried to give this place a chance but it did not impress. I hope this restaurant takes a lot more pride in its appearance especially the bathrooms with future guests.
… moreWhen I received my food I immediately noticed the burger patty was a smash like patty I’ve never had a burger like that. The burger needed a little salt for my liking and there was more burger patty than bun. I enjoyed my burger and absolutely loved the shoestring fries! I loved that my fries were so thin. My guest did not like his burger. He said it was bland, needed a lot of salt, and not enough bun for the burger patty. The bun was really tiny for how big the patty flattens out to be. My guest felt sick afterward. Before getting our food my guest wanted to wash his hands. He entered the bathroom and immediately saw there was paper towels and toilet paper all over the floor. The bathrooms smelled so bad and since this was opening time we assume that they were not cleaned the previous night to be ready for opening. Where we sat there was a hole in the wall the wall was damaged. Tried to give this place a chance but it did not impress. I hope this restaurant takes a lot more pride in its appearance especially the bathrooms with future guests.
Robin Adamson
Visited the Rim location 3 times in the past month. Food is consistently good. 7/10
– Hamburgers are hot and fresh with a nice crisp on the skirt.
– Fries are crispy and well seasoned.
– They have been out of fry sauce 2 out of the 3 visits! Who does the ordering?! Order more!
Cleanliness is poor. 4/10
– Floors are filthy. Stepped on a pickle!
– The majority of tables, benches, and seats were dirty. I had to wipe ours off with a Clorox wipe I keep in my purse.
– Trash can was overflowing.
Service is mid. 6/10
– The person who took our order greeted us when we walked in the door. She was in training. Order was accurate.
– They have a person (aka runner) who brings your food out to the table on a tray that looks like it hasn’t been cleaned in a while.
– The runner just stood at the food counter waiting for the next order to come out. She stood there for minutes at a time doing nothing when she could have been wiping off tables or sweeping pickles off the floor.
Do better Freddy’s! And for God’s sake, order more fry sauce!!
… more– Hamburgers are hot and fresh with a nice crisp on the skirt.
– Fries are crispy and well seasoned.
– They have been out of fry sauce 2 out of the 3 visits! Who does the ordering?! Order more!
Cleanliness is poor. 4/10
– Floors are filthy. Stepped on a pickle!
– The majority of tables, benches, and seats were dirty. I had to wipe ours off with a Clorox wipe I keep in my purse.
– Trash can was overflowing.
Service is mid. 6/10
– The person who took our order greeted us when we walked in the door. She was in training. Order was accurate.
– They have a person (aka runner) who brings your food out to the table on a tray that looks like it hasn’t been cleaned in a while.
– The runner just stood at the food counter waiting for the next order to come out. She stood there for minutes at a time doing nothing when she could have been wiping off tables or sweeping pickles off the floor.
Do better Freddy’s! And for God’s sake, order more fry sauce!!
Hannah B
The staff at this location were not the friendliest, but the service was very fast. It wasn’t busy and yet half the tables were dirty. Burgers were okay, fries were delicious! I love that they have Freddy’s burger and fry seasoning. You can also get other sauces like ranch without an extra charge which some burger chains make you pay for. We got the strawberry cheesecake concrete it was really good!
… moreChinito Young
This place is awesome! The burger is definitely better than most fast food restaurants. I liked the atmosphere with its retro feeling and history of Freddy (with pictures of Freddy), this gives it a nice personal feel of the owner. The fries are super small, so just keep that in mind. The tator tots were super crunchy and tasty. Overall, it was a very pleasant place for my family and I to eat. No major complaints.
… moreJohn Rodriguez
I stopped in on my way out of town, the food was fantastic. Double Jalapeño was great, my fries were fresh and crispy. Restrooms were cleaned, which is a must-have for me. Jason is a very nice and respectful young man. I also had the pleasure of chatting with the general manger Jennifer, I loved her engagement with the customers.
I would recommend this location 10/10!
… moreI would recommend this location 10/10!
Becky Ramirez
Placed an order for pick up/carryout. Upon arrival the food was not ready, not even started. Apparently the order never made it into their system. Not their fault. The problem is this:
1. The restaurant was filthy and had an unpleasant smell. The carryout shelf had dried-on food and crumbs all over the shelves and counter. The floor was dirty.
2. The cashier was somewhat lazy. He looked at the ticker tape where orders print, saw that it was empty, shrugged and closed it. His counterpart kept opening and closing the same food warmers over and over. How about doing some cleaning if you need something to do?
3. The manager had the nerve to tell me to place my order online AGAIN. Why? I was standing right there in front of you and you couldn’t be bothered to take it as a to-go order?
4. I decided to not place another order as I was concerned my bank would be charged twice.
I understand computers make mistakes and orders don’t go through. But this was their opportunity to step up and offer some decent customer service. I’m not talking about comped food. I’m referring to basic, BASIC assistance.
… more1. The restaurant was filthy and had an unpleasant smell. The carryout shelf had dried-on food and crumbs all over the shelves and counter. The floor was dirty.
2. The cashier was somewhat lazy. He looked at the ticker tape where orders print, saw that it was empty, shrugged and closed it. His counterpart kept opening and closing the same food warmers over and over. How about doing some cleaning if you need something to do?
3. The manager had the nerve to tell me to place my order online AGAIN. Why? I was standing right there in front of you and you couldn’t be bothered to take it as a to-go order?
4. I decided to not place another order as I was concerned my bank would be charged twice.
I understand computers make mistakes and orders don’t go through. But this was their opportunity to step up and offer some decent customer service. I’m not talking about comped food. I’m referring to basic, BASIC assistance.
Xavier Hernandez
One of my favorite places to come for lunch, I just love the GM Jennifer. She always makes her way to me, and asks how I am doing. I work over at Best Buy and she gives me a rim discount.
The chili cheese fries and hot dogs are my go too! Today I got a double cheese and they did not disappoint. The lobby was clean, restrooms were clean, I will continue to make my way down to this location! Keep it up Rim! You guys are killing it!
… moreThe chili cheese fries and hot dogs are my go too! Today I got a double cheese and they did not disappoint. The lobby was clean, restrooms were clean, I will continue to make my way down to this location! Keep it up Rim! You guys are killing it!
Beverly Albrecht
Awesome burgers with great retro vibe with good prices and generous portions. I’m doing low carb so I ordered a lettuce wrapped burger which was the best I’ve have had at a restaurant. They completely wrapped in lettuce with all the toppings so everything was neatly contained. Normally a lettuce wrap can get very messy but definitely not with this one. Very delicious, healthy and so happy I came here. My husband order the usual hamburger, fries and malt and loved it. Highly recommend!
… moreVanessa Estrada
I love the vibe at this location, restaurant was cleaned, cashiers were smiling and real bubbly made me feel so welcomed and appreciated I was one of their customers. Smash burger taco wasn’t the greatest, but the double bacon was great!
I will be revisiting this location in the future
… moreI will be revisiting this location in the future
Nick Confer
I had a beautiful night with the family but didnt get anything to eat before our event so we were hungry , we could have eaten anywhere else.
We took the drive home and stopped here because I remember eating at the Kerrville location and it was great, I love Freddy’s food and atmosphere BUT…
This young girl was rushing our order in drive through when I needed to look over the menu.
She kept asking anything else rather than will that complete the order. I worked fast food and know what its like.
When I got to the window she was silent, no words just shoving drinks and food at us. Not a hello , not here you go , nothing but a stank face , I assume boyfriend problems or bad night so I shook it off giving another chance.
I know body language well enough to know after giving us our food she said nothing with that stank face and slammed the window as I said thank you have a great night as she may not have heard the whole thing. Mom and dad would be ashamed.
I drove off to park as my wife was checking the food.
We noticed we were missing our chicken tenders for our 6 yr old.
We drove back through the drive through and got no response, must have been closing.
I drove to the window and tried to speak to them about the tenders that were missing. My drive home was another hour. I needed to feed my daughter. I had to give hand signals as I was getting irritation from the young lady and finally after 2 minutes she opened the window and shoved my food out with no words and slammed the window closed again.
My experience here was based on her and who ever was in charge. Horrible experience , we ended our night with having to deal with rude people and I won’t return to Freddy’s in the city again.
We work hard for our money and deserve good treatment and when establishments treat people as if they are in the way or an inconvenience , id rather spend my money at the grocery store and cook myself.
DO NOT GO HERE
What i really want is my money back !!!
… moreWe took the drive home and stopped here because I remember eating at the Kerrville location and it was great, I love Freddy’s food and atmosphere BUT…
This young girl was rushing our order in drive through when I needed to look over the menu.
She kept asking anything else rather than will that complete the order. I worked fast food and know what its like.
When I got to the window she was silent, no words just shoving drinks and food at us. Not a hello , not here you go , nothing but a stank face , I assume boyfriend problems or bad night so I shook it off giving another chance.
I know body language well enough to know after giving us our food she said nothing with that stank face and slammed the window as I said thank you have a great night as she may not have heard the whole thing. Mom and dad would be ashamed.
I drove off to park as my wife was checking the food.
We noticed we were missing our chicken tenders for our 6 yr old.
We drove back through the drive through and got no response, must have been closing.
I drove to the window and tried to speak to them about the tenders that were missing. My drive home was another hour. I needed to feed my daughter. I had to give hand signals as I was getting irritation from the young lady and finally after 2 minutes she opened the window and shoved my food out with no words and slammed the window closed again.
My experience here was based on her and who ever was in charge. Horrible experience , we ended our night with having to deal with rude people and I won’t return to Freddy’s in the city again.
We work hard for our money and deserve good treatment and when establishments treat people as if they are in the way or an inconvenience , id rather spend my money at the grocery store and cook myself.
DO NOT GO HERE
What i really want is my money back !!!