Jesse Cabrera
Been to different Franco Manca. This in particular had less than stellar service.
1) there was no espresso available because their coffee machine was getting cleaned. Not a deal breaker but inefficient management/no back up plan.
2) staff a bit immature. Issue happen where the pizza maker had to run to the back and ensure everything was safe with the oven. Made a scene, worried customers, and the waiters standing around laughing like it was funny.
3) pizza maker was playing with the sour dough bread for appetizers. Make me think because we just had some.
4) they had to keep the door open letting g in the cold freezing the tables in the front. One host said it was because there were too many people inside and another said because the C2 alarm was too high and had to wait till it went down. We asked to move to a table further in and they said the tables were reserved. No party even came and more tables freed up and they still had us suffer by the door till someone finally decided to close it.
5) staff just very young, immature the way they joke in front of customers.
6) Another pizza maker ran outside for some errand and came back directly into the kitchen to work with food.
Overall seemed like kids trying to run the business for dad while he’s off on his yacht.
Food not the problem. Pick better talent or train staff better.
… moreExperienced Reviewer
Superb salads and pizzas. Highly recommend.
A very busy place full of students due to a pizza offer.
Grace provided attentive and polite service.
The Francas OG Margherita pizza was especially awesome.
One star lost for the optional service charge. Really no need to do this practice. Let the diners decide.
… moreTamla Wyatt
Warm and inviting atmosphere at Franco Manca. Was lovely to see lighthearted and friendly teamwork. Special compliments to the chef Luigi for the extra effort on our Nutella & Biscoff crumb pizza.
… moreCoco Poppy
Called in today after a hectic day round town. It was extremely busy but a young lady called Grace S was quick to greet us and get us seated. Grace couldn’t have done enough to help us feel welcome and not rushed despite the restaurant being busy. She was happy to go through the menu and specials with us as we have not been to the restaurant before. She even asked if we had any allergies. Quick, efficient, friendly service with a smile. Thank you Grace. Would highly recommend to anyone. Food was served quickly and was amazing. Will visit again for sure.
… moreNicole Pike
Had a valentines meal here as it’s our fave restaurant. We found the food as ALWAYS amazing!!! And the service was great! Shout out to Ananya who make sure we were all alright and was so lovely to us. Couldn’t have had a better date. Thank you guys !!! 🙂
… moreSamuel Chatfield
I love pizza! I’ve had pizza from many different restaurants and Franco Manca is one of my favourite places to go. However, this was the BEST Franco Manca pizza I think I’ve ever had! I had the Bolognese Ragu pizza which was divine! I really hope that this pizza stays on the menu so I can have it every time I go!
… moreThea Beaury
A lovely restaurant I keep returning to. I have tried several of the pizzas and they’re usually quite good. Collecting stamps on the app is fab—especially for students. The service is really slow though each time (to take orders and bring the bill).
… moreAdam L
Franco Manci have several stores around the country, and have a good reputation for being good quality amongst them all. That said, we found our pizza to be underdone in the middle area, in fact almost raw. The flavour was good though. The staff were friendly and the place was busy.
… moreEthan Turner
Impeccable service, honestly some of the best service I have ever encountered. Went for lunch and got the meal deal for £12.5, which includes a pizza and a drink. Absolutely delicious wood fired pizza.
… moreJoe Mills
Shockingly bad takeaway pizza quality, with barely any topping. For £20+, I’d have got better from Sainsbury’s! Outrageous.
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