Ample selection of classic & less familiar Chinese fare, plus vegetables from their own garden.
Address and Contact Information
Address: 62 Main St, Amherst, MA 01002
Phone: (413) 253-7835
Website: http://www.formosaamherst.com/
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Formosa Chinese Restaurant, Amherst, MA 01002, Online Order …
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FORMOSA CHINESE RESTAURANT 62 Main Street – Order Online
Reviews
The food was extremely greasy and tasted awful.
The dumplings were barely warm — some parts were still cold, like they had just been taken out of the freezer and reheated.
And without any explanation, they automatically added a 20% tip on the bill.
The décor looks like it hasn’t been updated in at least 20 years—very much the style of an old-school Chinese restaurant. The tables and floors felt a bit sticky, and there was a faint but persistent smell of old grease lingering in the air.
The service was particularly disappointing. The servers appeared to speak with a Taiwanese accent, and once they heard my mainland Chinese accent, their attitude noticeably shifted toward being cold and condescending. (I’ve written many reviews before, but this is the first time I’ve felt the need to mention this kind of issue.)
We went at lunchtime, and the restaurant wasn’t busy. Still, we had to wait an unusually long time to place our order, and then again to get our food. One dish was even brought to the wrong table.
Here’s what we ordered:
Beef Roll: ⭐️⭐️
The pancake wrap was warm and tasty, but the beef inside was cold, likely taken straight from the fridge and not heated through.
Stir-fried Mixed Vegetables⭐️⭐️⭐️
Extremely salty, and everything was coated in a heavy soy sauce glaze—this applied to nearly every dish.
Chicken with Green Peppers⭐️⭐️
Also extremely salty, with the same overpowering soy sauce flavor.
Yu Xiang Eggplant⭐️⭐️
Again, overly salty and drenched in sauce.
Shredded Pork in Beijing Sauce:⭐️
Same issue—too salty and too much sauce. The first time it came out, it was missing the essential julienned scallions and pancakes. When I asked, “Shouldn’t this come with scallions and pancakes?” the server didn’t say a word—she just picked up the plate, took it back to the kitchen, and returned with the scallions added. Then she gave me two pancakes. The menu clearly said four, so I asked, “Should there be two more?” Her cold reply: “We’re heating them for you.” Really? You have to heat four pancakes in two rounds?
Overall, this was a very disappointing experience.
As someone who regularly eats Chinese food, I found many of the issues here to be basic, avoidable mistakes that any experienced Chinese diner would notice right away. I hope others can read this and make informed choices before visiting.
I had been looking forward to this dinner for over four months, and they delivered. Consistent water refills, spacious restaurant with plenty of seats, and they did get busy around 7 pm on a Wednesday night. This is a great venue for a sit down meal for a special treat.
When I brought it to the staff’s attention, they were completely unapologetic. They even said things like “This is America, (we don’t give compensation like in China)” and “It’s just hair, everyone has hair(not in our face but we heard it).” We were still charged the full $81 and left feeling disrespected and shocked by the way we were treated.
This is not just a bad customer service experience — it’s a serious food safety issue. I’ve reported the incident to the local health department. I would not recommend this restaurant, and I hope others stay cautious.
Recommended dishes: Chicken with cashews, Mung beans with beef or chicken, Vegetable Fried Rice, Vegetable Moo Shi, Formosa Rice Noodles, Fish Fillet with Fermented Soybeans, Chinese broccoli with oyster sauce, Egg drop soup.