Mireida Knudsen
I got a coffee and it was so disgusting. I told them decaf and caramel n oat milk and I got almost black coffee! I’m so upset and I drove from palmer Street to Brooks . Waste of my gas. Now I have a migraine due to the regular coffee and with auto immune that’s no good.
… moreTracy Sullivan
Wonderful coffee and service! Keep it local, folks! Barista Trinity was an absolute delight. Thank you for brightening people’s days!
… moreKevin Anderson (VTEC)
You know something’s amiss when the starbucks across the street has a line 10+ and theirs one car here, yet it still takes longer to get your coffee. Unfriendly staff, just ok drinks.
… moreRob Bert
Great iced coffee – not an overwhelming amount of ice (like some others)
Awesome staff.
We stayed in Missoula 4 days. I tried a different coffe spot everyday.
Unfortunately I found Florence on the last day – had I found Florence the first day – I would have tried no others!
… moreShyanne Abee
I love this coffee shop and have been coming here for some time now. For some reason though today all of a sudden they can’t scan my mobile app or give me my free drink? I never have this problem with the girls in the morning time but today June 10th around 2:40 she said they can’t accept or scan the mobile app and that I have to have a physical Florence coffee card so I was unable to get my free drink. I was just there yesterday and they had no problem scanning the app or using it. I would like a manager or someone to please reach out to me if possible so that way I can figure out if I need to get a completely new coffee card because I lost mine in order to get my free drink or if I’m still able to use the app? What’s the point of having the app if the employees won’t scan it? She just flat out refused to scan it at all for me to even get my punch.
… moreTiffany Higgins
No matter what location I go to. Every time the coffee is burned and tastes terrible. Even when I order a lotus instead they can’t even make that right. It comes out looking the wrong colors and you can’t even taste the flavor it’s like flat sparkling water at that point. I’m always disappointed when I go here.
… moreSean Kautz
Great coffee, very attentive and friendly staff. The lady friend went to Starbucks for years upon years, and was finally fed up with her order not being made correctly for all this time. Here it’s a perfect coffee every single time.
… moreKaty Kooyman
I used to love Florence- sadly it is not at all worth wasting my time and money on anymore. Every single time it’s burnt and absolutely not drinkable! I thought I would give them one more chance today, and it once again did not work out in my favor.
… moreE.M. Olsen
I had a latte flavored Huckleberry….. perfection!! Not overly sweet like chain lattes, it had a good coffee flavor with a hint of Huckleberry. As a traveler it’s hard finding good coffee. Thank you for a good coffee drink.
My boyfriend got the Huckleberry smoothie….it was excellent, beware it was more of a milkshake than a smoothie.
… moreLiz Fisher
Whether I stop at the Brooks location, S Reserve, Palmer, or Orange Street, all the baristas are friendly and engaging. Even when I’m still waking up and haven’t given all the information I need for my order, or I repeat it because I’ve confused myself, they’re incredibly patient, sweet, and personable in interactions. Special shoutout to Grace and her great sweaters, Matt’s amazing t-shirts, and Mia’s positive energy. I’m slowly learning barista’s names, so please know I value and appreciate you all!
… more